All I can say is … WHAT A GREATDENTIST !!! Extremely knowledgeable, VERYKIND and Hands of Gold !!! NOPAIN, whatsoever!!! My late Husband was a Dentist /Surgeon and I know about Dentistry and Dental Offices(having worked in my husbands office !) …I Give Everyone from the Staff to Dr. Ray a Five Star Review !!!
Lynn N.
Évaluation du lieu : 5 Palm Desert, CA
Dr Ray is so awesome. I broke my front tooth over the weekend and my dentist was closed. He didn’t even return my calls. I called several dentists and Dr. Ray actually returned my call. Dr Ray came to my rescue and did a terrific job. Very gentle and easy to talk to. I found myself a new dentist for sure! A big plus, they are open on Saturdays!
David L.
Évaluation du lieu : 5 Palm Springs, CA
I’ve gone to almost every dentist in the valley and I was getting fed up with all the up sell and rip off treatment. Luckily my neighbor is a retired dentist and he spoke highly of Dr. Ray Sumabat as the only trustworthy dentist in town who didn’t work part time as a used car salesman. I called my insurance and I was glad that they accepted my insurance. The office is nice and clean. The front office girls were really super nice and got all the paperwork done in a jiffy. The office was busy but everyone including the other patients were friendly! They got me in even before my appointment time and Dr. Ray saw me right away. I was freaked out because his diploma said he graduated from USC dental school over 20 years ago, but the doc still looks like he just got out of school. Everyone was very thorough, the nurses took my blood pressure and Dr. Ray examined me like I’ve never experienced before. He not only checked my teeth and gums but he also checked for oral cancer, my bite and my jaw joints. They took x rays and photos with this hi tech machine and I could see all my teeth right away on the computer. He went over everything like a fine toothed comb .He told me I needed only one crown which I already knew because I broke part of the tooth eating nuts. It sure beats the 9 crowns and 5 fillings that another dentist told me I absolutely needed. Even though I just had a cleaning from another dentist last year, Dr. Ray showed me all the nasty tartar that was still left between my teeth and he recommended that I get a deep cleaning. Now I know why my teeth still felt grungy even after my last cleaning. When I complained about that to my last dentist, he said I was born that way! The office girls got me an estimate right away and their prices were very reasonable. But since I wasn’t hurting, they said if i wanted I could wait until the insurance approves things so that there wouldn’t be any surprises in the costs, which I really appreciated. I was very impressed with Dr. Ray and his staff and their professionalism. My neighbor is right, they know how a dental office should run and how to give their patients a five star treatment.
Tara C.
Évaluation du lieu : 1 Palm Desert, CA
I made an appointment here for getting a crown made for my new implant after a recommendation from my oral surgeon. After asking how long this appointment would last, she told me that it wouldn’t be long at all, so I planned on being able to fit this into my lunch period give or take 15 minutes. Dr. Sumabat’s office called me the day prior to tell me to get there early to fill out my paperwork, so I showed up at 12:45 pm on my lunch break. After filling out my paperwork and sitting around waiting until 1:20 pm(20 minutes after showing up), I asked the dental hygienist if I was going to be seen any time soon and she said«Why? Your appointment is for an hour.» Having not heard this and getting a little annoyed that I was sitting there for 20 minutes past my appointment time, I said that I would need to have my appointment soon; otherwise, I would have to re-schedule since I didn’t take time off of work to do this and it was my lunch period. She looked annoyed and went and talked to someone, maybe the doctor. She brought me back to the dental area and sat me down. Dr. Sumabat came in 5 – 10 minutes later and apologized for the wait. He seemed very nice, but the rest of the appointment I was rushed, nothing was explained to me at all, they took a mold, I was berated for not having a dentist before getting my implant(I moved to S. CA and found my own oral surgeon knowing that I needed this implant), told that usually I see the dentist before oral surgeon and that this is not a traditional way to do things, and told that my appointment was supposed to be 1.5 hours!!! How does a receptionist tell me that my appointment would be really quick, the dental hygienist tell me that it was scheduled for 1 hour, and the dentist tell me that it was supposed to be 1.5 hours? Obviously, this is a very unorganized office and I really didn’t want to get an expensive crown from a place that doesn’t take the time to explain things to patients and blame patients for the appointment running late. I found another dentist and love him! He took the time to sit down with me and explain everything, and I found out another reason that I made the right decision to switch. My new dentist said I needed to get confirmation from my insurance before ordering the crown mold and Dr. Sumabat was going to order it without getting that. It could have cost me a lot more money. If you want a dentist that has time to talk to you and takes the time to explain things to you, I would not go here. I was very uncomfortable the whole time knowing that he rushed everything, even picking out the color of my crown. Although I bet Dr. Sumabat is a proficient dentist and nice guy, I am much happier with my new dentist and office.
Lisa B.
Évaluation du lieu : 5 Anchorage, AK
Staff an doctor were warm and welcoming. Most personable doc I have ever met. I am so glad I came here and got a second opinion. They suggested a tooth another doc wanted to do a root canal on was fine and the pain was coming from another tooth.