The best glasses experience yet again!!! I just went back in to Walmart and had another pair of glasses made because the customer service was so stellar. There was a staff member named Bryon who was there to offer a honest opinion also. I do have to say that FAITHWASTHEROCKSTAROFTHEVISIONCENTER! Faith really stood out and was so thoughtful, helpful and was power packed with knowledge that she helped me through frame after frame after frame after frame. She guided me on which lenses was best, affordable and suited to my needs. She was so great I went back this same week & I ordered my second pair FANTASTICCUSTOMERSERVICEFAITH! WALMARTISLUCKYTOHAVEYOUAND I KNOW!!! YOUHELPEDMEIN2012!!! ((read that review))
Suzanne W.
Évaluation du lieu : 1 Newport Beach, CA
faith is one of the rudest people at this location. for her being a mgr she is lacking customer service. IF you make a mistake the 1st time you should correct it immediately and not make the customer come back 2 more times. She promised my lenses by the 22nd and now i look at the receipt it shows the 25th! they were ordered on the 18tth. When a dr writes PLANO that means No lens!!! does not mean upsell the customer a diff lens. I used to work for dr kraus and he was far better then these fools who have lil to no experience esp when it comes to fitting frames