Chili’s Grill & Bar

The food is usually good but i am NOT happy about what they gave me. Came in to redeem my rewards points and ordered a spinach queso dip. I have no idea what the heck they gave me. It looked like nasty left over sauce. Never coming here again

I love chili’s. This is one of my favorite restaurants. But the place here in Palmdale?! No way! My husband and I went there for date night. It was packed, waited 2o mins to be seated, but honestly the wait didn’t really bother us. So we got to our table and the waitress didn’t come by for about 15 mins. We grew impatient. Finally she came by and would only let us order our drinks, even though we told her we knew what food we wanted already. So we ordered our drinks and waited. Again. Another 15 mins went by. She came back with our drinks and we ordered our food. Now, where we were seated we could see straight into the kitchen. From my view into the kitchen I watched as she picked up a plate, then rearranged the food on the plate with her fingers! No gloves or anything. I was disgusted. So I went up to another waitress and complained. She told me she would personally deliver our meal. We waited another 45 mins before our ribs came, and they were the wrong ones. Having had enough we spoke to a manager and he had given us this lame excuse about being short handed. We wound up only paying for our drinks and left exasperated. A horrible experience! The waitress never came by to even give us a refill on the drinks. It was definitely one of the worst experiences we’ve had.

Will never go back to this or any Chili’s again. The waitress told us we needed to tip her more. Wow! She needs to be let go.

Chili’s in Palmdale is HORRIBLE!!! Told us a 20min wait turned into an hour and then the manager said they only have four severs that was his excuse. We ended up leaving had to wait at least 10 minutes to talk to the crappy manager. I will definitely be contacting the corporate office, hopefully the upper management will handle business. If I had the choice not to give them a star I wouldn’t have.

I’ve always had good experiences as this location!
The food is always nice in my opinion!
Went here tonight with my mom, I got tacos for the first time and they were really tasty.
The server James is also extremely good at his job! We’ve actually had him a few times and he always does an amazing job.
I definitely prefer this location over the Lancaster one.

Wow! If I have my way I will never go to any Chili’s again let alone this location. The manager was very accommodating, but the waiter was in way over his head. A simple soup and salad took nearly an hour, and the salad was wrong. It took another twenty minutes to get the correct salad, and the chips included with the meal. Despite my asking to pay the entire bill, the manager graciously comped my meal. Good thing because although the food was excellent, I had lost my appetite due to the poor service.

Love this place. Food is always great. Staff are super friendly. And drinks are always on point

Kimberley is the worst waitress ever and Jose as the manager I guess he’s part of the reason why they have such a poor attitude, when we approached him with a complaint about his employee he did not say one word he sat there and let her yell, she then went to throw a fit crying Like a 2 yr old in the bathroom. Next time famous daves it is. Always treated good there

My family and I have made it a tradition to come in to chillies for dinner after trick or treating with the kids. well last night we had the worst experience with waitress that took care of our table her name was Kimberly… We sat down we had two groups… I asked the waitress if we can have 2 separate checks she stated that we were going to be able to separate them at the end … I was giving her my order which was the salmon with chile ancho and cheese topping I asked her if I can have the topping on the side and she rolled her eyes… My husband and kids saw her… I let that go.
, then my daughter and my son were ordering from the 2 for 20 menu and she’s adding my friends daughter’s order as part of the 2 for 20 so I said to her she’ s on check #2 and the waitress with an attitude said to me that doesn’t matter the checks are going to be separated at the end… again I let her tone of voice go… I was trying to have a good time… towards the end we are getting ready to pay and I ask her for help because it so happens I had to separate each individual meal my self… I wasn’t familiar with their meal abbreviation so I said to her this such a pain it would have been easier for you to take 2 separate orders, then she said to me I agree with you. But they are making us use these kiosks «they pretty much said to us we have to use these kiosks or find another job» then she said would you like to talk to my manager about the kiosks so I said sure… The manager Jose was worst I asked him why is it that we can’t have the waitress separate the checks at the beginning? He said yes you can. Then I said to her you just said that we couldn’t…She sat there and argue with me about what she said … She completely lied to my face then goes to the bathroom and starts talking about me and it so happens that my kids were in the bathroom. once again I went to the manager and all he did was nod his head. Never ever going back!

Pretty sure their chicken is not really chicken. come here for some frozen microwave food. actually i have a gift card, someone want to buy it? i wont use it, that’s how bad the place is. but they did at least refund the «chicken» so they get 2 stars for that
seriously i think it was a rubber/​plastic hybrid it was that bad.

Haven’t been here for a while and friends suggested to meet at Chili’s for dinner. We had a great time and enjoyed the appetizers, dinner. One downside wasThe ice cream for the dessert didn’t taste like real nice cream.
Adam was our server and I can see why he is designated as a trainer.
First we never had to ask for refills, next he checked on us regularly, not at the end of a meal. His customer service is stellar; very personable and efficient.
We will definitely come back to this Chili’s and recommend this place because of Adam!

Went here today for a quick lunch break meal with my better half and my nephew. We ordered from the lunch combos — chicken fajitas for me, chicken tacos for her, and pepperoni pizza for the kid. Everything tasted good, came out quickly, and was exactly as expected. The server, whose name escapes me was polite, friendly and attentive. Overall it was a nice casual dining lunch experience.

The food is great I also ordered the spicy onion rings this is one of me and my family favorites resturantes.

Food is great, drinks are spot on and if you want an amazing bartender I recommend Gaby. She is amazing.
Im never disappointed

I always eat at the bar and get excellent service from Randy. All I can say is fajitas, fajitas, fajitas! Best place for them in the AV.

This review is for the pick up. My husband placed our order online. That was very easy. He then left 5 minute later to pick up our food. We live 2 miles from this location. He was back on a half hour with my lighter side Mango Chicken with rice and broccoli. It was less than temperate. This is the second time we have done a to go order and both times the food was cold– not warm– cold. We did appleby’s a few days ago and the food was still warm when my husband came home with it. The food is good but I hate cold food! Last time I ordered a sandwich and the cheese was that gross, cold and hard because it was hit at one time. This is not an issue of us taking too long to pick up on time. We were on time if not early.

(I left a $ 3 tip on a $ 60 bill. That speaks volume, I usually tip 20%.)
My friend and I dined in 9:30ish on a Saturday night. I assume we missed the rush because we were quoted a ten minute wait but sat within five.
Our server Daniel rudely approached our table and didn’t introduce himself. (Tbh, had I not looked at the receipt, I would not know his name.) Instead, he took our drink orders and left. When he returned with drinks, we placed our order. My friend is an extremely light eater and asked if they could serve lunch. Before getting the question out, Daniel interrupted and said no. Whatever, cool. I get it. He could have at least let him finish the question.
Daniel had 3 tables and only came to our table 4x. First time: drink order, second time: food order, third time: brought out food /​asked if we wanted refills and fourth: dropped off the bill. Not once during dinner did he ask how the food tasted.
I work in a restaurant so I give servers a break. I understand all they go though, how hard they work, and how manyyyy things are out of their control. Especially when busy. However, Daniel had THREE tables. Three. Absolutely no reason for the shitty service and shitty attitude. I think he treated us poorly because he thought we were young and wouldn’t tip?
Daniel, if you’re reading this… You missed out on an $ 11 tip that night because of your attitude.

I’ve been to this chili’s numerous times, but I decided to write my review this last time I was there… Soo here we go…
We ate here on Friday night around 7ish so it was pretty packed. Our wait time for a table was about 20mins but we managed to take a table in the bar area. Noise level was somewhat loud, basketball games were on and people drinking their drinks. On to the food, food was average nothing memorable, I ordered the chicken ranch quesadilla, gf always gets the chipotle chicken strips. My quesadilla was okay, good flavor. Not the best quesadilla I’ve had thats for sure, My gf got the chicken strips and those were good too! But just average, food here is nothing special…
The service was great. Out waitress kept checking in on us, my drink kept getting refilled as well as my gf water. She was nice and courteous.
Our night at chili’s was good. Nothing special…

I’ve been here countless of times never had a problem. We came for Sunday lunch and we were seated promptly. My waiter was very attentive and funny, he reminded me of Will Ferrell from Elf. The food was on time and piping hot. I ended up getting the 2 fir $ 20 my guacamole chips were bomb! such fresh guacamole they were gone in a heartbeat. I for the Chipotle chicken pasta it s good I would get it again. Overall good experience

I love chili’s two for 20 deal. Every time I’ve came I’ve dealt with great staff, very friendly and always helpful. Yummy food and a good atmosphere. Great for kids if I do say so myself.
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