I got lots of manicures and never in my life been so hurt, I felt like I have tons of cuts in my fingers, the lady never said sorry even If i kept saying ouuuch!!! She told me to relax my hands… how the HELLIM going to relax if you are killing my hands lady??? Some nails were longer than others. Some nails were less polish than others, some squares and some arounds, one of my nail is ruin. She even didn’t care on fixing it. Didn’t get the color and design I wanted, even if I did showed a picture. She was totally in a hurry! She gave me a bad attitude cause I was being picky about how long do I want them(I’m wearing them I should pick how I want them) and they charged me way more than I usually get them for. This is supposed to be pleasant for women to be happy with themselves but I stopped saying a word all i wanted was to be OVER!!! … Maybe she was having a bad day, maybe she didn’t like me but you have to be kind and professional with the customers in any kind of job… If you think you are expending too much on manicures and you want to quit I recommend this place, it’s so traumatizing, you would never want to get a manicure again(for my personal experience)… I didn’t want them perfect but I wanted to be a nice experience and job after all it was my beautiful perfect husband surprise to me for Valentine’s Day.(I’m giving one star so I can post this otherwise I wouldn’t)
Queen J.
Évaluation du lieu : 5 Palmdale, CA
I have driven by Cosmo Nails a couple of times and yesterday I looked at my week old Gel Set and said Its time to find a new nail shop. Yes I am spoiled when it cones to my Nail Tech and my nails. I want my nail tech to pay attention to details and my nails to look on point. If i tell you i like how you do my nails and i want to see you. When i come back and you give me to someone else our relationship ends. Hahahaha!(I crack myself up) Anyway… Moon was my Nail Tech and dhe did an excellent job. Week 2 and my nails still look fresh. She pays attention to detail and lets you know why she does certain things to your nails. Check her out she is good.
Marissa M.
Évaluation du lieu : 1 Temecula, CA
DONOTGOHERE! Came here to get my eyebrows and lip waxed and they ripped off my skin! I was going to get a pedicure also but after that all I wanted to do was leave! My eyebrows came out okay but the wax they use is too harsh for facial skin. I’m so disgusted. This place is horrible. Only came here because a friend referred me, unfortunately I did not check the reviews first. Seriously this place does not even deserve stars. Customer service is horrible. I will never come here again and I urge people to not even waste their time here.
Sarah S.
Évaluation du lieu : 1 Lancaster, CA
I went here got my toes down which turned out fine, but then I wanted acrylic nails. The girl started putting the tips on she never asked how long I wanted or what shape she just did what she wanted. Then as she was doing my nails the acrylic was uneven, none of the nails were the same length, she cut me several times I was even dripping blood at one point, there was a bunch of acrylic under my nails and on my skin around my nails. I asked her if she has ever done acrylic nails before she claims she has but then after she had Kathy fix them. Kathy did as much as she could do to fix them but they still don’t look great. I will never go to this salon again.
Sophia F.
Évaluation du lieu : 1 Palmdale, CA
If I could give this place zero stars I would, today was the first day in my life getting the most horrible pedicure. May was the lady who did my pedicure She probably took a total of 10 minutes and felt so rushed the whole time. She cut me while working on my pedicure also, when I told her she didn’t do a massage she told me she did and it was because I was talking to my mom instead of paying attention. She was extremely rude and after that horrible service I didn’t want to get a manicure like I wanted to at first. When I told her I didn’t want a manicure anymore she was so rude and threw the water away in the bucket for my pedicure. I will Never come back to this place and never will I recommend anyone to come to this place either. This lady May should learn to treat customers correctly.
Nicole C.
Évaluation du lieu : 5 Acton, CA
Went in on a Friday and Kathy did a full set of pink and white acrylic with a gel topcoat. Standard price of $ 35 for the set + $ 5 for gel. The place is clean and nice and Kathy was sweet! I will be going back :-D thanks cosmo!!!
Mela M.
Évaluation du lieu : 5 Elizabeth Lake, CA
Really happy so far, clean facilities and tools(out of the autoclave). The people were really nice and there was easy communication. They have a nice wide choice of seasonal colors, and applied them beautifully after the acrylic which is what I need. Kathy and May took great care of me and I will be back!
Sha L.
Évaluation du lieu : 5 Palmdale, CA
This is my probably my 4th time coming to Cosmo. I love the inside. It’s so beautiful and spacious. I love the job they do on my feet! I am very particular about that. I recommend Kevin or Kim for pedi’s and Steven for mani’s. Prices are reasonable.
Sophie K.
Évaluation du lieu : 3 Los Angeles, CA
Shop itself looks clean because it is new to the area. Tiffany did an OK job. Not going back.
Connie R.
Évaluation du lieu : 1 Palmdale, CA
I understand this place just opened, but you would expect it to be clean and friendly, which it was neither. I went in for a new set, which was reasonibly priced. But after a week it began to lift. Also, the day after I noticed I had a skin fungus on one finger. I ended up removing them.
Gisele L.
Évaluation du lieu : 4 Los Angeles, CA
This place is really clean, nice & pretty inside! I got a gel pedicure and they did a good detailed job. My only problem with them is they charge $ 5 to take off gel. That doesn’t make sense to me since I’m getting gel again & spending money there. Wish they would change that policy!
Marina Y.
Évaluation du lieu : 4 Anaheim, CA
Great service each time that I’ve gone. Each technican was friendly. I’ve made an appointment each time I’ve gone so never had to wait.
Ana A.
Évaluation du lieu : 5 Sylmar, CA
I went in to the salon and got a manicure the place is nicely decorated… I was treated great… the staff was positive very friendly and polite the person that did my manicure was Ann… she did an amazing job extremely satisfied with her work… Definitely recommend her and the place !
Anne N.
Évaluation du lieu : 5 Palmdale, CA
I went to this salon today and it was awsome! First of all, have to say the salon interior is made beautifully with its chandelier and blue lights. It’s spacious as well. Lilian did my gel nail and Steven did my pedicure. I never had a man did my pedicure before because I do not think they do pedi as good as the lady do but he was great. Plus I have sensitive nails. But he took his time and was very gentle and even took take care of my in grown toenails without bleeding! My gel nail from Lilian came out beautiful with its vibrant red color and white heart ! I would definitely come bak here with my gals next time!
Melissa b.
Évaluation du lieu : 2 Quartz Hill, CA
I really wanted to like this place. The décor is cute and clean which I loved but the downside is they are under staffed and tell you the wait is only a few minutes and you end up waiting for 45 min. Not to mention they set a timer for your massage which is great if you’re getting massaged but all the girl did was stare out the window and rub lotion on my legs half assed. Didn’t even touch my feet. Worst I’ve ever had! The girl doing my mani was in such a rush she left clear polish all around my nails.
Em W.
Évaluation du lieu : 1 Moorpark, CA
I wanted to like this place. I waited eagerly for them to open. Today I finally got the chance to try it out and to say I was disappointed would be an understatement. The décor is top notch and so beautiful that one may forget they’re in a strip mall in Palmdale. The woman who was about to do my nails was so rude. I initially thought that I was being too judgemental and maybe she was having a rough day. No smile, no introduction, no attempt at any conversation. She then informed me that instead of a fill I needed a whole new set. I reluctantly agreed and asked her for the price and she replied $ 25 plus you give me a $ 5 tip. Now mind you $ 25 is a totally reasonable price for a new set and $ 5 is what I would usually tip, because I CHOOSE to. I wouldn’t dream of giving a tip after this cold interaction so I found it best to walk out. So disappointed and I will continue my quest for a decent nail salon in the AV. Oh Cosmo, I so wanted it to be you.
Shelley R.
Évaluation du lieu : 4 Incline Village, NV
This salon is practically in my back yard so I am very happy to say our first experience was a quality one. I took my two girls for birthday mani/pedis last Friday. The staff was friendly and welcoming. My youngest got the children’s(under 10) package for $ 25 which is a great deal but her tech did rush her service a bit and the polish dried with bubbles in it. My older daughter’s regular $ 30 mani/pedi turned out great and she was a happy camper. I got the spa pedicure($ 35) which came with paraffin and awesome hot stone massage(there are other choices if those don’t float your boat) and a French pedicure. 5 days later all mani/pedis are still intact and looking good(even after swimming and other summer activities). Given this place has not been open very long AND almost every chair was filled, I was pretty impressed. We’ll be back!
Anna O.
Évaluation du lieu : 5 Palmdale, CA
Absolutely loved this salon. I was visiting family from out of town and saw that they were having a grand opening. I walked in and asked for a full set with gel. The man was super friendly and started my nails right away. It was only $ 27 and I was given a free bottle of polish for their grand opening. Super clean and beautifully done. Definitely recommend this place!