I didn’t like the return policy. They didn’t let me return two things I hadn’t used and they were even bought the night before I tried to return it.
Raven S.
Évaluation du lieu : 5 Rosamond, CA
Icing by Claire’s is basically the more«grown-up» version of Claire’s. The accessories are still pretty cheap but there is a greater selection here. It got a new location because Buckle took over where it used to be. The customer service is excellent. The workers really know what they have in the store and what else you might like based on what you are wearing/ask for. I walked in tonight and asked the lady«Do you have starfish earrings?» Not only did she know where the general area was, she found them for me(they were hidden). My friend and I walked around the store ooh-in and ahh-ing at all the sparkly stuff. The cashier didn’t hover but she was available to answer any questions we had. She offered us a basket while we did our shopping and when we were finished, she even went to the back to get us some still packaged items so we would have the best quality of what we were buying. Also, I went to get my ear re-pierced because my last cartilage piercing closed up, and the lady did a great job making sure I wasn’t nervous and taking the time to do it right even though it was about time to close.(I really appreciated this because I was rushed out of Claire’s.) She was super nice and chatty enough to distract me from the fact that I was about to get a needle shoved through my ear. I am happy to say my piercing is doing just fine, its not swollen or sore like the first time I got it done.(See photo… love photo.)