Great, family owned business! Fantastic deal and super customer service. If you want to support a local, family owned business and want to be wow’d by great service… call Luna!
Betty H.
Évaluation du lieu : 2 Palmdale, CA
I went into Luna Mattress and was greeted by Maggie who was very helpful and found the mattress I wanted. It took 4 days to be delivered. The guys removed my old mattress and put on the new on but said the foundation made the bed too high. They said I didn’t need the foundation because my bed is all wood. I asked if I could have my money back and was told«Talk to Maggie.» So I called Maggie and ask if I could get my money back for the foundation. She argued that I got a good deal on the mattress but she would cut me a check. That was a year ago and I have yet to get a refund. I will never go back.
Rosa L.
Évaluation du lieu : 5 Palmdale, CA
This is family owned and operated! Maggie is so informative about her products & honest! Will always be a loyal customer! Prices are very affordable too.
Kyle B.
Évaluation du lieu : 5 Palmdale, CA
The best matress store out here. Did a lot of shopping for the right bed. Maggie and her son were very helpful on choosing the right bed for my needs and the price was right. Definitely recommend over any other place out here. Also the delivery and installation was on time and vert fast.
Louie B.
Évaluation du lieu : 5 Los Angeles, CA
Maggie was a great help. She not only was able to get me my bed I wanted she was able to get me beautiful couch set and stay within my budget. She has excellent customer service, she is sweet and made the transaction smooth and painful… and they deliver!!! Thank you so much Louie Borrayo
Al B.
Évaluation du lieu : 5 Palmdale, CA
Whenever possible we will patronize a local family-owned business, which is why we visited Luna Mattress. We were greeted personally by the owner, Maggie. She asked us specific questions about our mattress needs, and then showed us 2 mattresses she thought would be a good match for us. We chose one of them. We might add that she did not steer us to a more expensive set, but rather one that would fit our needs. The mattress was delivered on time by her husband and son. The total purchase experience was exceptional in every way. In the future, when we are in need of another mattress, we will return to Luna Mattress.
Mj S.
Évaluation du lieu : 5 Los Angeles, CA
We walked in to buy a mattress to switch from my toddler’s 4 – 1 crib to fill size bed. The no nonsense lady in the shop was attentive and accommodating. I told her what we wanted, and that I wasn’t wanting to spend a lot for a toddler mattress. There we no sales pitch or pushing me to spend more. She showed me the cheaper mattress that most people buy for the same purpose. We offered to deliver it ourselves since it was in the premises and we live on the other side of town. She insisted to deliver it free that day. It was delivered as promised. Delivery was an hour late but we didn’t mind because we were still assembling the crib to the bed format. The showroom transaction was 20 mins out the door. Thank you for not hassling or pushing us and selling me exactly what we needed for the exact purpose we needed it for. I’ll definitely be going back.
Tom G.
Évaluation du lieu : 5 Lancaster, CA
We purchased a queen mattress from them. They took the time to show us many different choices and found one that was prefect.
Brenda G.
Évaluation du lieu : 5 Lake Hughes, CA
Best mattress store ever! Great prices, friendly family owned… we will never go anywhere else!
L F.
Évaluation du lieu : 5 Palmdale, CA
We have purchased three mattresses from Luna over the last 4 months, and have been extremely happy every time. Good prices, very good selection, and the employees we have worked with have been very easy to deal with. They are not pushy at all, and do a great job of pointing you in the direction of the best mattress for you that’s within your price point. Delivery was very professional and right on time, and they included free pillows. Would definitely purchase mattresses from them in the future!
Devyn L.
Évaluation du lieu : 5 Lancaster, CA
Best mattress buying experience I’ve ever had. I got a great deal and walked out with the mattress the same day. Great customer service too, I didn’t feel pressured at all which is important to me. If you need a new mattress come here!
Amanda F.
Évaluation du lieu : 5 Canoga Park, CA
Needed to purchase a mattress and did a search for local stores. Husband and I were just going to shop around and see if we found one we liked for the right price(did online search beforehand). LUNA mattress was our first and only stop. Serve was great, owner gave her expertise and advise to help us find the mattress we wanted. After laying around for 30 minutes we were sold! Purchased a standard king mattress and instead of giving the spring box(which we didn’t need) she gave us a mattress protector instead. I also took advantage of the free pillow when you check in, so got that too. Great store with friendly service. Glad it was a local business we could give back too.
William S.
Évaluation du lieu : 5 Los Angeles, CA
Went to Luna looking for an inexpensive bed and found the perfect one at a very reasonable price. Great service great bed !!
Geoff D.
Évaluation du lieu : 5 Palmdale, CA
Such a great experience! We went in last Sunday to buy a bed. Maggie and her husband(sorry, forgot his name) were super friendly and informative. I told them what I was looking for and within a few minutes we picked out a bed. Free delivery and set up. Delivery was awesome — a specific time — not a 2 or 3 hour window! Maggie called on delivery day to ask if they could come early — YES! A great experience and an awesome bed. Thank you!
Jonathan J.
Évaluation du lieu : 5 Palmdale, CA
WOW!!! This is the best place we have ever been. We have bought 5 mattresses from here and will continue to go back. Customer service is excellent!!! Maggie is a breath of fresh air when it comes to sales. They are not pushy, they simply ask what you need and show you your options in your price range. You will not have to worry about sales people pushing things down your throat that you don’t want! We would definitely refer anyone needing a mattress to them! Thank you Maggie for everything, we will definitely see you soon!
Howard F.
Évaluation du lieu : 5 Ojai, CA
Great job fellow Unilocal’ers. Just like previous reviews, I found this place due to the great ratings here on Unilocal.Other mattress stores around all had medium to bad, except this place. So happy, and everyone is right on target about them! I walked out smiling with a pleasant buying experience. You have to love the family run aspect. Very nice, sincere people who sell you what you need, not what they want to sell you. I almost want to replace our master bedroom mattress just to give them more business! :) Will definitely buy here again and will recommend anyone here!!!
Bob M.
Évaluation du lieu : 5 Lancaster, CA
I found Luna Mattress because of all the Unilocaler’s positive reviews and I am so happy I did. Maggie was very nice and super helpful. She worked to stay within my budget and get me a quality bed all at the same time. It was delivered the same day by her husband and son who were equally hard workers and so patient when I wanted to vacuum after they had removed the old bed. I would highly recommend you visit Luna Mattress the next time you need a bed. You will be very happy you did.
D S.
Évaluation du lieu : 5 Palmdale, CA
We have purchased beds from several different furniture and super stores over the years, we now have found our Mattress store… Great price, excellent service.
Helayna R.
Évaluation du lieu : 5 Fresno, CA
I have not received my mattress yet(barely went in today and it needs to be ordered) but I loved this place! I was helped by Randy, he was so nice. After I gave him my budget(which was low) he was super helpful and honest and did not show me mattresses over my price range or try and convince me that they were better(even though most probably are). I already said this, but he was really honest and helpful. He showed me the mattresses, told me which were better(you do get what you pay for) which was a common mattress for people to buy, etc. Then he walked away and gave me space to lay down and test away. He was also really knowledgeable on each bed, how the bed springs are and what the warranties are. The bed I wanted he was not completely positive about it being a 10 year warranty so he called them directly(on a Sunday) just to be sure. Because I live only a few miles away delivery is free and I got a free candle with my purchase(it is small but such a nice unexpected gift and personal touch) plus he gave one to my mom as well. They really know their stuff here. If you are not sure where to buy a bed, what you want, etc. come here and let them help you. I also liked that he did not pressure me to buy, I went outside and took a small walk before my purchase. They have a variety to chose from at different price points as well. If I ever need another mattress I am DEFINITELY coming back!
Teresa H.
Évaluation du lieu : 5 Palmdale, CA
I went to several other stores but Luna Mattress was the best experience!!! Fantastic customer service. Great deals on the mattress I wanted. Very good quality mattresses. My mattress was delivered quickly and on time. This is a fantastic store!