Service inside is speedy and very friendly. All the people working today stopped to smile and greet me right when I walked in. I loved that! My drink was made super fast and was exactly what I ordered. I noticed almost all the complaints on Unilocal are related to the drive thru. Park your car and go inside. I did the drive thru once. It’s too slow. Save yourself the time and frustration by going inside. I’m not sure why everyone hates getting out of their car so much? Not a big deal.
Brandy L.
Évaluation du lieu : 1 Santa Clarita, CA
By far the worst starbucks I have visited. I don’t mind waiting in line but waiting more than 10 min(yes I timed it) just to get my order taken is crazy. Of course even if I changed my mind, I couldn’t because I’m now trapped in the drive through. So I just paid $ 15 for mediocre coffee I could have made myself in the time it took me to get it. And of course just to sum up my experience I didn’t get any mention of apology from the barista when I reached the window.
Julie L.
Évaluation du lieu : 5 Palmdale, CA
I’ve always really liked this Starbucks and have never had a problem. I would come about once a week during last semester inbetween classes and all my drinks were delicious! Great place to study and do some homework as well.
Nicole C.
Évaluation du lieu : 1 Palmdale, CA
Worst Starbucks in town! They never get any older right, you wait in the drive thru for 25 mins! An their attitudes suck. Only reason they get 1 star is because I can’t give negative stars.
Ralph A.
Évaluation du lieu : 5 Los Angeles, CA
Great service help us real friendly they get you in and out very clean coffee shop. I have come here more than 10 times in my order it’s always correct never a mistake refreshments or hot or cold which ever you order them always a great coffee shop to come to
Adriana G.
Évaluation du lieu : 1 Lancaster, CA
People working here need to be more friendlier. I love starbucks and I go to it daily but this one is not one I’m coming to anymore.
Hayley B.
Évaluation du lieu : 1 Lancaster, CA
Don’t ever get your coffee here! i have been here a few times and each time gets worse and worse. Their frapps are just blended ice and milk, the coffee is weak! And the tea is all water even when you ask for no water added. the final straw was when I forgot to tell the cashier to ring up each order separate so I can get more gold stars on my card. When i got to the window she was all huffy and puffy like making an adjustment on the computer was so hard, I’m sorry I had to make you work a little harder boo hoo. It’s not my fault Starbucks does gold stars per order not per item. My advice is to go to the one around the corner on Ave p and trade center dr.
Shanette M.
Évaluation du lieu : 5 Palmdale, CA
I love Starbucks. I always ask to have my drink made extra hot, other wise they like to make all the drinks room temperature. But other than that, i always get wonderful customer service.
Kerrianne B.
Évaluation du lieu : 5 Lancaster, CA
Went through the drive though and got a complimentary drink because of the wait. It’s little stuff like this that makes me appreciate good customer service.
William Y.
Évaluation du lieu : 1 Woodland Hills, CA
Every time I visit the offerings are limited with most items out of stock. Also they seem to run thru employees so the service is spotty. That is probably the reason with the trouble they have making proper drinks. But the incompetence was extra strong tonight. When I tried to order the chocolate croissant in the case with the sign right in front of it the clerk said we don’t have any. I pointed out what was clearly a chocolate croissant as marked in the pastry case. She remained adamant that they did not have any. It was like a Monty Python crazy shopkeeper skit. The help here are clueless. Poorly managed operation here as their low Unilocal rating reflects.
Raisa R.
Évaluation du lieu : 1 Palmdale, CA
Worst water down coffee I ever had. I order the Tiramisu Hot Drink By Barista Joseph G. The Cashier was rude kept talking the whole time about her dream job… and kept talking about Ursula… Anyways I asked for a spoon she handed me a silver spoon she said I had to buy something to get a plastic one wait… Didn’t I just buy something damn you Ursula look alike?
Tim R.
Évaluation du lieu : 3 Los Angeles, CA
Please take time to train the Baristas on all coffee drinks, especially those made with espresso. The Flat White is new, but after two attempts, could not get it right
Tiyana G.
Évaluation du lieu : 2 Lancaster, CA
I love Starbucks but this is the worst! Only because of my love for bucks are they getting two stars! We waited about 20 minutes in drive thru and there was no event going on what so ever and then the hand me my latte. The picture says it all.
Kim M.
Évaluation du lieu : 2 Palmdale, CA
The employees are always great, friendly I should say, but, I can’t remember when I’ve had a good frap from here. I have ordered the same drink for years and the only place that gets it wrong is this place. I’ve had to go back inside, after I’ve gone thru the drive thru, and have had them remake it, twice one time. Their drinks always taste like milk, no flavoring even though I ask for an extra pump, which I pay extra for. I’m not going back there again. I pay too much money to begin with, I should be able to enjoy it.
J C.
Évaluation du lieu : 5 Los Angeles, CA
The employees are always friendly and even though it does resemble a little hole in the wall, there is enough quiet to actually sit down and study, who would’ve thought! Definitely worth coming to if you want to get some work done without the constant cacophony found in your typical Starbucks.
Nicole M.
Évaluation du lieu : 2 Palmdale, CA
Always gets my order wrong, no matter what I get. Also, last time I went inside the guy making the coffees was loudly trash talking about customers. Worth it to drive to the one by lowes instead.
Kristine P.
Évaluation du lieu : 3 Palmdale, CA
Standard Starbucks nothing special. Wait is always too long on the drive through. They get the job done.
Keni G.
Évaluation du lieu : 5 Los Angeles, CA
I’ve been here in the mornings and evenings, and I can say the evening staff is a lot more attentive and friendly. I’m not really a coffee drinker but I live for the teas. I went in for my regular green tea lemonade and the barista suggest a passion tea and lemonade and my taste buds had a orgasm! That’s my new drink from now on, but they told me it was seasonal. I hope the season doesn’t end soon.
Raven S.
Évaluation du lieu : 3 Rosamond, CA
I was definitely not impressed with this Starbucks. It is so bare and boring inside, there is room for more seating or more Starbucks merch to be sold but there is so much wasted space. I don’t know if it was because it was so dead when I went in but it didn’t even smell like coffee. It didn’t smell like anything. The drinks were made right but not very quickly and the employees had very little interaction with anyone. It was just quiet other than the coffee shop music playing. The last part is my own fault but someone asked to borrow my cell phone, I am a nice person but after 10 minutes I was ready to leave and I didn’t want to be rude and say«Give me my phone back now.» so I waited another 10 minutes and finally the gentleman was done. It was just weird. The whole experience was uncomfortable and I don’t think I’ll sit inside again.
Jandi L.
Évaluation du lieu : 5 Palmdale, CA
I’m always on the hunt for a Starbucks to call home — ie: one with fast, personable, friendly baristas, a good amount of tables(for studying and laptop work), and some plush seating for the days when I just need a place to sit and read away from home. This is most definitely my new go-to spot. :)