Richards Bicycles

This is the third time I’ve been here for something minor. This time was to get my bike chain fixed. So far, these guys haven’t charged me a cent! It’s not that I’m saying go here & get free service, but just to say how nice and overly accommodating these guys are. They’re really terrific. Nice clean shop, really nice folks.
If you need a bike, service, or anything for your bike, give these guys the business. You won’t be disappointed.
Thanks, Richards!!!

Awesome bike shop! Richard the owner was very helpful in sizing my son for his new Trek Marlin 6 and got a nice deal… Also the staff is very attentive and helpful as well Thank You!!! My son love’s his new bike.

Stopped in about 45 minutes to closing with a flat and a replacement seat for my bike, we were out of there in about 15 minutes and $ 20 lighter. No muss no fuss, very friendly staff I would highly recommend this place for any bike needs.

Great shop! They’ve got a nice selection of bikes and parts. Top of the line customer service!
And it’s only two blocks off the Cal Sag trail.

Highly recommend — helpful extremely knowledgeable staff and great service. I have been a customer for over 15 years and the shop always does a great job

I bought my safe bike from here. Very useful bike! Also, they do really good with fixing bikes! I prefer going here if your bike is «out of order». I recommend this place!

This is the best shop I have ever dealt with. They have made right what other shops could not, despite the fact that I didn’t buy that bike from them. Ever problem or repair I have needed has been done right, the first time. They have the expert advice that I can trust. I still do business with them even though I moved a 1000 miles away.

Stopped in to purchase a bike pump, only had one to chose from. Bought it then started looking at a new bike. Gave one a try. When I came back in, the person made some adjustments for me. I then took another ride. Came back from the second ride and stood there waiting. One customer at the counter, 5 employees and we continued standing there with the bike. Finally gave up. Put the bike back in the rack and left. Will try somewhere else.

What can I say these guys have top notch customer service. My transaction started with a set of rims purchased from them through Ebay. It continued with Adam, one of their sales associates, assisting me with a warranty issue on a bike I purchased 3.5 years ago and NOT FROM THEM. Now that’s customer service. Adam has helped me out and gone the extra mile to make my transaction as smooth as possible. Again, thank you Richard’s Bicycle.

Ordered a set of I9 wheel for my bike. They have excellent wheel selections, very good pricing, and customer support!!!

We stopped here on a Sunday afternoon. My boyfriend and I have been discussing buying bikes but we both drive small cars and would need a bike rake for the back of one of our cars. So we stopped and looked around a bit.
We decided to ask if they had the car bike racks at the counter. A couple was already being helped at the counter so we stood and waited. And then waited some more. And then continued to wait.
There were three people working behind the counter. One person helping the couple in front of us, one person working on a bike, and another person walking back and forth looking for things to do. I love to support small businesses but I will find a different bike store to purchase from.
After standing for 15 minutes waiting to ask if they sold the car bike racks we would need, we left. We were even just curious about a price range for buying one. In general, I would not return here since I felt like we were ignored for too long when all we had was a basic question.
Maybe we don’t like look bike owners or regular customers, but that’s no reason to ignore someone waiting for help at a business. We’ll just have to go somewhere else when we decide to purchase bikes.

Outstanding place to buy a bike. Great selection, reasonably priced, knowledgeable staff.

My kid wanted a new bmx bike and they have a very big selection compared to other bike shops in the area. After 2 months there was a small problem with the bike and Rich took care of it no problem. Staff is friendly. Would recommend anybody looking for a bike to go here first and not waste time looking elsewhere.

These guys know bicycles well and have been extraordinarily helpful with advice on my old 1956 Schwinn as well as my more modern bicycles. We have a bike shop closer to home in Tinley Park where they don’t even want talk to you it seems. Well worth the little extra travel. First class service and information at Richards.

I have purchased several bikes here while my kids grew up. I also drop them by in the Spring each year for a tune up. I think that the prices are fair and the provide good service. When your bike is supposed to be ready it will be ready. Can you beat that in today’s world where customer service usually transfers you to India or such.
Thanks for the years of great service!