Starbucks

Every time I have gone to this Starbucks, I have ordered a venti Blonde. Their «Blonde» tastes like the medium/​dark roast to me. I’d rather not have Starbucks or go to one farther away than go to a store that doesn’t know how to make a Blonde roast.

In addition to my disappointment, this morning (2÷9÷16) I came here to get a cup of coffee since it’s closer to my house. The barista (older gentleman) was working while I was there. After finished ordering, I’d been waiting for my coffee and noticed that the barista made a coffee for his regular customers first before making mine even though they ordered after me. This is not fair!!!
I really hope the MANAGEMENT TEAM would have to re-​train the employees for this location a customer service and guestpath.

I like the employees here there all so nice especially the batista named Pablo I think he’s by far the best starbucks worker I’ve ever met I loved that he connected with me and made sure my drink was made perfectly even though it was complicated, thank you so much for such excellent service I’ll definitely be coming back: D

I’m new in the neighborhood and it was like the second time that I came to this location it was early in the morning like around seven am, and there was like 5 people in front of me and only two workers in the store from what I could see. Common sense is that in the morning shifts it’s probably peek time for customers to come in to have more staff so the flow of customers doesn’t back up. Well I stayed in line for like 5 minutes and then left because this was going to make me late for work and the employees were working at a slow pace as well so it wasn’t going to move any faster. Not a good location if u are on the go.

Great service. They were clean, fast, accurate and did everything that was asked. My only reason for 4 stars then 5 is on line and Unilocal says they close at 11pm. We got there 10:05pm. Ordered our drinks then received them. Sat and a worker said they close in 10 min. We wanted to sit inside. We never sit inside and the one time we do they are closing. When we were leaving I looked on both doors to see their time but couldn’t find one. Ok we were told ahead of time so I’ll give them that. Over all everything was great. I’d go back there for my coffee fix. Plus I like the décor outside. It matches the weather. Ice skaters on a pond or lake. I love it.

Idk what everyone is talking about, this Starbucks is great, I work close by and always go at different times, today I went at night and got helped by TIM, I normally don’t buy tea from Starbucks but really needed it due to being sick and TIM took the time to read me all the flavors and recommend one for me. Very helpful, he smiled, thanked me, and asked me to let him know how I liked it next time I stopped by. Might stop by tomorrow and let him know.

It’s always ok until today I got a pumpkin spice latte and the cup was only ¾ filled and also I got a white mocha chocolate for my girl and was the same it looks really bad this is Starbucks not a corner donut shop SMFH!

First time at this Starbucks, first time Ive felt no friendliness, no enthusiasm from the three employees. My latte was delicious, but no one said thank you. The girl handing out the drinks wouldn’t even call out the names, she would name the drink type. The cashiers had no smiles at all. Eddie was veey rude to the customer next to me. The man said good morning. nothing from Eddie. The man said thank you afterwards, eddie just smiled. Giving three stars for the quality of our drinks. These employees defenitly need more smiles in their work life.

I went inside the store but and for $ 5 for a drink because I added so and it’s only half full also I ordered yogurt and all of the yogurt had today’s date or tomorrow’s date what if I don’t finish it all put $ 3 for a thing of yogurt I think they can do better

Quiet and comfy Starbucks that’s on the corner of a busy intersection. All of the employees have always been courteous and helpful and the store is always clean. The only problem that I have with this place is the parking. After 9 AM, you can’t find any parking.

Came here for a quick coffee pick me up and stayed for the great customer service — especially Lindsey. She was so nice and greeted me with a warm smile. She knew all the drinks and even recommended I try their Spanish sweet bread — that apparently is only offered at this location. Great employee! Great drinks!

This Starbucks has a lot to be desired the customer service here is horrible… I come here on occasion because it’s close to my job. I would come here more but I can not deal with the rudeness I experience here. there is an older lady on her apron it reads the name PAM… she is super rude and grumpy. she makes it seem as if you’re the employee and you’re here to make her day which should be the other way around… if you don’t wanna work and you don’t like your job and you can’t smile and be friendly with the public STAY HOME! In addition to the horrible customer service they are super slow… the line is always to or outside the door… all the times I’ve visited I haven’t heard one employee say thank you… and because you’re sitting around for so long you have plenty of time to observe #horrible

Cashier was really rude asked her if she still had a drink ignored of what I said to her and asked me again what would I like to drink and asked her again if she has the drink I wanted she said NO! With a rude tone of voice never going there again service was really bad they need more customer service training

Woah confused this starbucks for the one on Alondra on my previous review. This starbucks is the usual starbucks experience… quick, yummy, and to the point.

The first couple of times I came into this Starbucks was about 6 months ago and I was so disappointed with the service or lack of that I opted to get my coffee closer to home rather than when I’m near work. However, 6 months later I’m working a Saturday and I decide to gamble and try again. HUGE MISTAKE… this is the saddest Starbucks… the girl at the register was sick and had no voice, no hellos or smiles… one customer other than myself was in this Starbucks and the sugar bar was dirty and without sugar. I asked if there any plans to go get sugar… I got a simple no. The manager Pamela is a joke… this whole store is a joke. What a shame because I love my Starbucks.

Oh God I hate writing horrible reviews… but when you deserve it, you deserve it.
I came here before I clocked into work to Gaby. She didn’t greet me as I walked up to the register, but I had to ask if the register was still open. She rolled her eyes and said «um…yeah…» With as much attitude as her body could fit in it (so lots of it)
I ordered my drink and was asked if that’s all. I said yes and she replied by pointing to the screen so I can see my total. Really? I know you probably live a sedentary life but surely you can muster up enough energy to smile or greet customers and say the total for the orders. While I sat down to wait for my drink she was talking about me right in front of me and the rest of the restaurant! She told the co worker «that asshole right there mean snatched his card with attitude. I’m like fuck you get out of here» and the co worker said who? So I stood up and said «oh you guys must be talking about me. The customer. Right in front of me, right?» And they both remained silent. I made sure nobody spit in my drink and started walking. I was extremely bothered thinking how many other people received this kind of attitude and as I left I told her I’m going to be reporting her and she yelled at the top of her voice and made a scene «THANK YOU VERY MUCH. YOU HAVE A GREAT DAY SIR! HAPPY!?» Wow! I have never received such rude service in my entire life. Wanna hear the ending? As I walked out of the door, the barista making drinks shouted «ASSHOLE!» While there were easily fifteen customers in there. The definition of shit service and the definition of shit people. Keep it classy, guys. Management needs to do some spring cleaning.

Cashier was quick to attend to us. The only thing I wasn’t satisfied with was the barista once my drink was ready she didn’t announce the drink was ready. My husband I were standing there waiting and we then noticed the cup on counter. We had to ask if that was ours and then barista said oh you ordered it? What kind of service is that? I know they close in an hour but keep a smile and finish your shift right.

Terrible service!!!
I went there today 02÷8÷15 for a caramel frap, I waited 21 mins for my coffee and not just that, I asked to get buzzed into the restoom and when I went in the restroom was filthy… They def need more people on Sunday mornings, there was only one guy working the bar and because of the rush he didn’t do my drink right, I returned it and asked the cashier to re do my drink… They re did it and it was worse then the 1^st one… All milk! Super watery!!! I was so upset! Not coming here again!!!

The service is really good.
Only thing I hate from there is that the restroom is unisex, which means it always smells nasty, and there is always pee on the floor. It’s very gross. Specially if you’re there for hours and you get to see what kind of people walk in and out of the restroom some not even being actual customers …

Recent visits to this location for hot and cold teas made me realize that the managers are taking note and hiring and/​or training their staff to be friendly and overall pretty awesome. It’s always great to be greeted warmly especially on a gloomy cold day and then assisted with your order in a caring and helpful way. Little things like that can make or break an experience. Also like the great holiday décor and products on sale. Thanks!