Grand Summit Resort Hotel & Conference Center

Went here for our honeymoon night and received chocolate covered strawberries and sparkling cider at no charge which was an awesome surprise!!! Great room with a huge jetted tub. Only negative thing to say was our room was hot! We put the air conditioner to 60 degrees and it was still prob 73 degrees ALL night! We had a hard time sleeping because of how warm it was. The bed was very comfy. Staff was very friendly and it was quiet. I’d recommend this place and we would visit again but this time we will call about the temperature.

This place is a joke. They haven’t invested a dime in this place for 20 years. Horrible food and service at their Red Pine place, room service breakfast was disgusting. Pool is nice and spa was ok. Valet parkers good. The rest of the Staff clearly not trained well, flip of the dice what you get when dealing with the staff. Rooms aged. Lobby aged. Staff pathetically undertrained and incompetent.

I’m writing this review from the lobby after the front desk clerk told us our rooms were ready 2 HOURS Ago while we ate breakfast. When we got to the front desk she told us it was a «misunderstanding» and our VACANT rooms might be ready by 4 PM! AVOID AT ALL COST! If I could give zero stars I would. Complete joke worst customer service I’ve ever experienced at ANY hotel !

Nice hotel. Clean rooms and beautiful views. Bathroom was very small. I had to close the door to acess the shower, which made a loud high pitch squeal when the water was running which was rather annoying. Pillows need to be upgraded as they were lumpy and for a nice resort I had higher expectations. Food was mediocre at the restaurants and service was slow but every staff person I interacted with throughout the resort was wonderful. They are very strict about only buying booze from the hotel. No outside drinks on the patio.
Great location. Steps from the ski lifts and the giant chess board in the middle of the esplanade was very cool even if some of the pieces were broken/​missing.

I really like the stay here, my other half and I stayed here for a week, and it was very nice. The rooms are really nice. The pools are great too. It’s very beautiful and there are a lot of things to do around, like zip lining, the sky lift is there too, it’s super close too shopping area and downtown Park City. I’d defiantly stay there again.

I’ve been coming to this hotel for many years for a conference, and they lurch from one owner to the next and can never seem to get it right. For example, when I checked in, there was a plate and some wine glasses stacked outside the door to mey room. I asked the front desk to remove them before they got broken, but when I returned several hours later, they were still there. So I simply moved them to a public space in the lodge and they magically disappeared. This year, to be fair, though, was better than most. Staff was generally competent, but the food for the conference was very mediocre. My room was close to the foyer and was very loud. So, a mixed experience. Combine that with April/​May type temps for PC, and it was a bit of a bust.

This place is overrated. Staff is incompetent and customer service is non-​existent.
For what they charge, one would expect a lot more. Needs a facelift.

Great couch on the 3^rd floor for viewing the mountain, staying warm and drinking coffee. Just outside red tail restaurant.

We went to the 2014 Thanksgiving Harvest Buffet after reading some strong online reviews. $ 55 pp got us Marriott quality food with a Holiday Inn atmosphere & service. Not bad, just not up to the rest of The Canyons experience. It was OK for us, but seemed best suited for those coming straight off the slopes looking for a casual Thanksgiving dinner before hitting the après cocktails. Lesson learned: if you want to enjoy Thanksgiving dinner in Park City, it is best to book very early.

Nice rooms but construction starts at 7 so bring ear plugs! Food in meeting rooms was lousy. Weak and tasteless coffee. Dry and tasteless eggs and potatoes. Dry chicken in the Mexican buffet. It would have been nice to have one meat dish on the BBQ buffet that wasn’t covered in BBQ sauce. Potato salad was tasteless

Really enjoyed my stay here. The staff was very friendly and our room was very nice. I didn’t go snowboarding here and went to Park City instead. Very close to town and I would definitely recommend it.

I have stayed here in the passed and enjoyed my time. However, my most recent vacation here was not as pleasurable. The staff is often immature and unprofessional. The cleaning service is always very late, and they actually blamed me for sleeping when i told them they hadn’t cleaned. The only thing consistent about this place is the location, which is unbeatable. Oh and they have a nice out door warm pool that is nice to soak in after a long day of skiing.

I wanted to add a couple things to my review. I’ve kept my star rating the same. The first is that there is a complete lack of sidewalks on the hotel’s grounds. They have paved paths between some of the buildings, but if you’d like to go for a walk anywhere else, there are no paved or gravel sidewalks. This may not be a big deal in the winter, but when there is no snow and you want to talk around, it can be obnoxious.
The second thing is that the hotel apparently charges for making local phone calls and 800-​number calls. Free local calls is fairly standard at hotels, so while they may state their policy in the book that comes with the room, not posting a notice by the phones seems fairly sleazy to me. I dialed an 800-​number to confirm my ride back to the airport, and found a charge for the call on my bill. When I called the hotel back, they were willing to remove the charge, however.

«Where the heck do you stay for a skiing trip in Utah?» That was my dilemma in winter of 2013. If you are a Powder Hound, you will probably want to stay at the base of either Alta or Snowbird. If you want complete flexibility and your own choice of ski resort location, stay in in the Salt Lake city area (boring but central). If you want the darling experience of Park City, stay in town ($$$) or stay in a condo ($$). If you’re loaded, stay at Deer Valley. If you want proximity to a hill… ANY hill, then stay at Grand Summit Canyons. Its a good combo of all the above and ridiculously close to the Canyons ski resort. So close, that «ski in/​ski out» is inaccurate. It’s more like «step in/​step out.» It’s that close.
My cutie pie and I stayed here for a night during high ski season. We checked in insanely early so naturally our room was not ready. No worries, we just spent the day skiing instead. When we got the keys to our room, we were pleasantly surprised. I don’t know if it was a mistake or not, but we received what was more like two rooms: a king bed room with bathroom, and an adjoining 2^nd room with living room, dining room and kitchen AND another bathroom. Pretty heavenly. We also lucked out and got a view of the mountain resort.
They have a shuttle starting at 4pm to the darling Park City. Before that you can bus or taxi. Or not, The Canyons resort has its own village with outdoor bars, nice restaurants, etc. Again, a good combo of all options above.
Above all, good place for families to take the kids to ski. And good for people who don’t want to drive all around the Utah ski areas.
Ps: Don’t bring toddlers to the hot tub. Both for health reasons and also for the enjoyment of other guests.

We are here now enjoying a fabulous family winter getaway. We really wanted to expose our toddler to skiing and have as much fun as a family can considering i’m in my 3^rd trimester with twins. The accommodations are great and the highlight thus far is their private ski lessons for our toddler. We couldn’t be more impressed with Ann, who should be named the Ski School Coach to the Stars!
This is such a nice mix of condo with the amenities of a hotel. You get really good customer service which starts before your arrival and they do a great job checking in to make sure you have everything you need. The bed and bed linens are so soft, so you are guaranteed a great night of sleep. We have been able to cook several meals in our full kitchen and have spacious area to relax, dine together and play. It’s very clean. The only gripe is there is no cutting board or decent knives (nor a veggie peeler?!) so you have to do your chopping on their marble countertop. They have all the basics, coffee maker, toaster, various sized pots and pans. If they could improve in this area, I’d say a blender and disposal but maybe a «cooks rental kitchen!» which could include better knives and cooking utensils. But they do a great job accommodating you if you need more detergent, etc (esp helpful to remember to tip your housekeeper!)
So far, a great choice. Looking forward to trying their spa. Gym experience was nice, I was the only sole there. Too bad this review isn’t for the skiing, but my OBGyn wouldn’t have appreciated that.
Nearby Whole Foods, movie theater, jogging trails and Tubing Park were helpful.

Beautiful accommodations and views

The Grand Summit is a wonderfull resort property. Placed right at the base of The Canyons ski resort, the hotels, bars, and restaurants are within feet of the gondola up the mountain.
There are many very nice amenities including WiFi, pools, spa, bars, restaurants, cafes, etc. And the décor is very, very cool — think classic ski lodge with huge tree trunks and limbs as part of the structure.
The rooms were nice — we were in a studio with kitchenette and it was perfect for the long weekend. Very comfortable and a livable size for 2 people.
I have only stayed at the hotel during the off-​season for a fall wedding, but during the ski season, this is a primo location for The Canyons and the village is absolutely hopping from 7:00 AM to 5:00 PM.

I came here for a conference. It’s pretty awesome. Large facility at the base of chairlift of the Canyons Resort complex. Staff was friendly and constantly saying hello as you pass through the halls.
They have a lift called a Cabriolet that takes you from the very bottom of the hill where their winter overflow lot is (and where the bus stop is for the city’s free bus service).
The downside, I found, it that the Cabriolet runs only on Wednesdays for the weekly Park City Farmer’s Market located at the overflow lot, and usually the hotel doesn’t run shuttles down the hill to the bus stop (it’s a 10 – 15 minute walk going uphill).
I also found that the hotel was somewhat oddly designed, with the pool and day spa sharing restrooms, sauna and steam room and no direct access to the gym.
I did order room service the first night; I had a chopped Chef’s salad, which seemed undersized since I thought it was going to be larger. Fresh, but suprising that it was served with slices of cheese instead of shredded.
I’ll write separate reviews for the hotel’s various restaurants.

As an owner here, I love to use the facilities. Very cozy and cabin-​like. Rooms are clean and fresh and the staff is very helpful.