The St. Regis Deer Valley

Super nice but just felt like there’s something missing. Great ideas but not executed with excellence. We spent a lot of $$$ for dinner but there was a wedding reception going on during our meal and the bass shook our table, very distracting and disappointing. The funicular is a fun idea but was either out of service or took 20 minutes to arrive. The rooms were nice. The customer service was nice. Everyone was very helpful and friendly.

This luxury resort is over the top! Beautifully situated in the Deer Valley mountains. The property, restaurants, rooms, spa, pool, outdoor fireplaces, etc are unlike any other property of this caliber. What makes this resort over the top is the unmatched staff/​team members! On my most recent stay this past weekend Nicholas Barton made sure that every detail of our stay was perfect. You won’t find a better restaurant than the J&G Grill. Don’t leave without trying the tuna tartare, Maine mussels and braised short ribs. You will not be disappointed. A big THANK YOU to the St. Regis Deer Valley!

Extremely disappointed in the service here this weekend. Far below the standard we’ve come to know with the St Regis team. We called about dinner at the J&G Grill and were told they closed at 930p and we did not need reservations. We arrived at 9:08p and we were told they could no longer seat us because they seat the last guests at 9p. We drove up from Salt Lake City for the experience, we had to wait for the Funicular to get us up the mountain (in hindsight that’s likely what took the 8 minutes to arrive on time). Ken or Kevin or whoever the manager is should be removed for the in adequate service his employees (whoever took our calls earlier) and he himself demonstrated. Jay at the front desk attempted to remedy the situation but in the end, only the bar was provided. This was to be our anniversary evening in Park City and it was ruined — by the time we got back to Salt Lake City, everyone was closed and we opted for street tacos at 7^th and State Street.
Extremely disappointed in St Regis.

The Bloody Mary is is the best one I’ve ever had! The service is stellar and I got to enjoy my drink while sitting alongside the ski trails. I highly recommend this place!

Funicular! I did not stay here, but I did take the funicular up to the hotel and had a drink outside. The property is beautiful!!! I recommend sitting by the fire out on the patio and enjoying view.

The hotel has a contemporary comfort feel. The bar is top notch with great food and drinks. The ahi tuna app is really good and the mussels are a winner. Service is professional, friendly and courteous. The 5:30 pm champagne sabor ceremony is really fun as well. Great views. Well polished. Great ambiance. Not old-​fashioned. Not too modern. Highly recommended!

The service at this hotel is not 5-​star service. The staff doesn’t seem to know anything about the hotel (like how to get to their restaurant or if there’s anything walking distance nearby). The restaurant service was slow and not on par with what you would expect from The St. Regis. The wireless is unusable. The Housecleaner didn’t come despite being away from our room from 10 am to 3pm. My key has yet to work without having to go back to front desk to re-​key it. The shuttle driver and bartenders were exemplary.

This is our second stay at this magnificent hotel. Our local realtors recommended it (Chin, MacQuoid, Fleming & Harris) and wow we are thrilled. Our suite is spectacular and the view of the ski hills are fabulous. We use our balconies every day even when it’s cooler because it is so relaxing. I can’t say enough about the staff and the service. impeccable all the way. Can’t wait for our next visit! Oh and the Smores in the evening and the chocolates by the bed every night are a perfect way to end the day.

Beautiful hotel, great ambience, service, and customer service, pastries are yummy, and the service over all is great. The hotel is gorgeous, beautiful patio, and the views you see from that hotel are breath taking. I will be back very soon!

I’ll be honest — we almost didn’t book here because my husband saw negative reviews. I haven’t even slept here yet but wanted to write a review. This place is spectacular. The room service has been terrific, general service impeccable. My dog has been treated better here than I am at most hotels! Looking forward to our stay and I will update my review if I change my opinion. Already looking forward to coming back. It’s gorgeous here!

First class all the way.
The St. Regis did a great job with blending the hotel into the natural landscape of the hills. It is breathtaking. As high-​end hotels go, they know how to cater to you.
The architecture and amenities and world class. The staff is outstanding and more than willing to help and make your stay enjoyable. Great location to a ton of skiing in the winter and hiking/​biking in the summer.
J&G Grill has fantastic food! Everyone in the group raved how much they liked their meal.
Great job St. Regis! Keep it up.

Great resort, stayed for a wedding. Overall service was excellent, room was very nice. My only real complaint about this location is that the layout of the resort can be a bit confusing. I only stayed three days and only really figured out how to navigate the stairs and hallways on day three.
Some signs, for example, the Deer Crest Club aren’t clear and a bit difficult to find. The basement still has a sign for a business center which no longer exists.

I have been meaning to do a review for sometime. I am very disappointed
We had a vacation planned for a week there. My 3 year old son developed a cold that turned into phenomia and he was in the hospital. We contacted the hotel and they would not allow us to cancel the trip. I was not asking for a refund but just give us 6 months to reschedule our vacation. All they would do is give us 2 weeks. Obviously with my child in the hospital and Christmas the following week that was not possible.
I have been a Starwood member for years and we always try to stay with starwood family. I am so disapointed that they were not willing to work with us. We even had a doctor notice that we could not travel
Even the airlines gave us a year to re book our flight.
I can’t tell you how many times we have stayed at st Regis … You think such a good name of a hotel would be considerate of our situation.

My favorite St. Regis next to their locations in Kauai, San Francisco, New York City, and Florence which I prefer.
An awesome spa. A little disappointed that they closed the game rooms. Fond memories here since they opened.
I would recommend to anyone who is skiing in Deer Valley.

It’s of course a nice hotel (it’s a St. Regis!), but I struggle to give it more than 3 stars. A few issues…
1. Most of the restaurants are in Park City and the St. Regis does a poor job managing their free car service (at peak times). They encouraged us to not drive ourselves so our first night we gave it a shot. When we called in for a ride home after dinner they quoted us 30 minutes, 30 minutes later they said it’d be 30 minutes. Über is fairly non-​existent (exactly one UberX for all of Park City at the moment :) and taxis are hard to come by and flaky too, so I’d recommend renting a car and driving yourself everywhere.
2. You can’t drive up to the actual hotel, you have to use a slow and cold funicular to go up the face of a steep hill to get into the main building. At peak times it gets very congested and you may have to wait a while just to get in the front door.
3. If there is nasty weather you’re pretty stuck (like in the Shining). One day it snowed maybe 6 inches, traffic ceased to move, we missed our dinner reservation in Park City and after not moving for 45 minutes we decided to return to the hotel. Since everyone was similarly stuck, the hotel restaurants were slammed and room service took over 2 hours. Not their fault that bad weather happens, but this is a real issue at peak times. We seriously wondered if they’d have enough food for everyone (seems like they did) as we raided our minibar for survival snacks.

Love, love love this place! Come every year. The Funicular makes it an experience. The views are amazing and it’s all luxury and no pretense.
Spend the $$$ and come here– or better yet use those Starwood points!
It’s amazing! The free champagne toast at 5:30 is a bonus.
Great service.

We have always traveled with Ritz Carlton but utilizing our other rewards credit card for Starwood points we splurged for the St Regis to go skiing thinking we would experience service and accommodations a step above what we were use to.
Wow. What a disappointment. The service upon arrival was nonexistent and we had the reception from the front desk like being welcomed by a rock. Didn’t offer to show us around or point to a facility to let us spend our money. Just stoic and like talking to a rock.
My wife was so upset she helped educate them which led to an olive branch offering of wine and cheese later delivered to the room. We didn’t know if it was a tongue in cheek joke or sincere apology.
I would never pay more than Motel 6 prices to stay here because that is about what you get.
Nothing about this place is worth their $ 1000+ a night request, except for their expensive furnishings, for rooms nor is the service provided equivalent to 2 – 3 stars.
Would not come back if they offer to pay for a week!
Is it a beautiful resort with exquisite interior? Yes. Does it deserve to boast quality service? No

This hotel is beautiful I really enjoyed the view, great pro shop downstairs, love it

Thanksgiving week Delight!
The hotel had some special offers thanksgiving week that I could not pass up. I could never afford to stay here in December… a regular guest room starts at $ 2000 per night!!! So we took advantage of the early season rates and could not have been happier! We arrived on a Sunday to a beautiful winter wonderland! Booked an suv from the hotel to pick us up at the airport at the cost of $ 225 yikes! The ride from SLC airport to the St. Regis was roughly 40 minutes so having a big comfortable ride with car seats for my kids was nice to have. Since we booked a car through the hotel we didn’t have to enter the lower lobby and take the funicular up with our luggage like others. The took us up right the the upper lobby next to the check in area which was very convenient. The hotel is located in a very exclusive gated area with 15 million dollar homes so they don’t want just anyone driving up there which makes sense.
Upon check in we were upgraded to a deluxe suite!!! Woohoo!!! The room was just perfect and spacious! Had a full size kitchen and huge dining table which is perfect if you have little kids! The master bedroom had its own fireplace and lovely sitting area by the window and huge bathroom with a nice soaking tub! Did I mention there is a tv built into the bathroom mirror! The bathroom had everything we needed… abundance of towels, toiletries, hairdryer and the best smelling lotion ever!!! I snuck a few home ;)
Since we went during slow season we never once felt we got the short end of the stick. Service was amazing all around. From the wonderful Asian lady who checked us in to the very helpful concierge who found me a place that was open for snowmobiling to the wonderful gentleman named Joseph who set up s’mores for us each night! Joseph was truly an exceptional employee who takes so much pride in his job. He was eager to answer my questions and gives us tips for things to do!
I know some people complain about the layout of the hotel. I know it can be cumbersome for those especially in a wheelchair but the hotel is built on a mountain top. I never had any problems getting around. There are two shops one on the second floor and one near the game room. The gym was great although the treadmills could use an update. Free water bottles and apples in the gym were a nice touch! We ate at all the restaurants and enjoyed the food very much. Loved ordering room service for dinner as they set it up so nicely in your room for you. A casual lunch at the bar was nice and the views of the mountain were breathtaking. FYI the kids portions are huge… I would order off that menu sometimes or share one meal with my two little ones.
During our stay we barely left the hotel. Even if you do want to explore park city they have a complimentary driver to take u around!!! They called it a shuttle but it felt like our own personal driver! They drive you in a nice big SUV just call the front desk when you want to go somewhere and take the funicular down where they will be waiting. No rental car needed here!
Our stay was beyond our expectations! They went above and beyond for us… sending my kids robes and slippers, delivering them hot coca to the room just the little things that made it all the more special! We are definitely coming back here again next thanksgiving! Thanks St. Regis!

We stopped in to the J&G restaurant at the St. Regis during our day on the slopes. We had heard from friends the bloody marys were a must and they were literally worth every penny of that 16.50 cocktail! We also had some delicious items on the lunch menu — the J&g burger was incredible!
The staff was super attentive, international, and very engaging. The rest of the hotel looked inviting, comfortable and everything you would expect at a newer St Regis.
Whether staying overnight or just stopping in for apres ski, don’t miss this beautiful property with amazing views. (We heard they have complimentary glasses of champagne during «happy hour» when you finish skiing)!