Good service and great food. I always like to go to a chain restaurant like this to get something that is consistent. Local is best but there’s always misses for every hit. I love knowing it’s a hit every time. If I could bottle their blue cheese dressing, I would pay tons of money each year for a supply.
Jamie K.
Évaluation du lieu : 2 Parma, OH
It was only my second visit to outback probably my last service was very slow took forever to get refills on drinks. Food was ok portion size was disappointing I got 7 fries with my order. my wife ordered a side of vegetables with her meal and they didn’t come till she was almost done with her meal. Not worth the 40 dollars I spent.
Dana K.
Évaluation du lieu : 1 Berea, OH
My husband and I went there for our 30th wedding anniversary. We were surprised that there was no wait but it for a Monday evening. We ordered cocktails and the wing appetizer. Service was a little slow. My husband ordered the porterhouse steak and I ordered prime rib. Our server came back and told me they were out of the prime rib. So I ordered the porterhouse. The wings were steaming hot but not spicy hot despite ordering medium heat. My husband upgraded for a wedge salad and it was worth the charge. I paid extra for the Mac and cheese. It was okay. Our steaks were not very good. There was little seasoning but tasted very bland and was tough despite being medium rare and medium. It seems like everything has cayenne pepper on it. To end our evening we were waiting for our check and our server walked by carrying a prime rib for another table! Really! I was so upset! I couldn’t believe what I saw. I was going to say something but thought it really didn’t matter at that point. Will never go back. Longhorn was much better quality steaks that have better flavor.
Missy R.
Évaluation du lieu : 2 Parma, OH
Went there more towards later evening. Ordered blooming onion had to send it back because it was burnt and did not taste good. They did give us a fresh one that was a little better. We ordered chicken tacos that were really good. And medium rare steak that was completely stuff and you can tell was not a good piece of meet. For the money we spent and the quality of food received. We were not too happy.
Evan G.
Évaluation du lieu : 1 North Royalton, OH
I’ve been going here for years to grab a quick good meal Well after last night I will not be returning to this location On are last trip here are food was wrong and service was bad I mean bad So the manager gave us a free app card for are next visit So last night we wanted a quick bite to eat at 7:30 at night there was not even half of the place taken slow night We got seated with no silverware then after are very awkward server came we got silverware. He took are drink order and we gave him are card for a free blooming onion We got are drinks and are stale bread«nasty» then about 20 min later he took are food order. We waited about a ½ hour for are meals and wouldn’t you know it are appetizer came out with are meals GREAT :-/so they did try to make it right but at this point I just wanted to eat and LEAVE After we got done eating we asked for boxes and check 20 min later we get are check and they charged me for my FREE appetizer We got it straightened out then the manager try’s to bribe us with free desert to give them another chance next time THEREWILLNEVERBE A NEXTTIME even the other server said to us that are server doesn’t belong in the bar area Hhmmmm maybe a hint
Lou K.
Évaluation du lieu : 1 Cleveland, OH
We went there yesterday for my daughter’s birthday. I ordered teriyaki fillet medallions. There was no fillet as the menu stated. Instead there was some sort of very tough steak. The sauce was very good. The«steak» had to be swallowed whole, it was so tough. My wife got the bone in Rib Eye. She ordered it medium well, and it came out almost burned to a crisp. She ate it, not wanting to send it back. I can’t stand it when menus misrepresent food. We will NOT be going back there EVER. Guess that’s why there were so few diners there.
Mark R.
Évaluation du lieu : 1 COLUMBIA STA, OH
Monday at 530. Waited 20 minutes for a server that never came. After watching several people get waited on and no-one acknowledge us, we took our money else where. Hostess was nice enough to tell us manager name was John but didn’t get him for us or provide us with a server. Too many places to eat. No excuse to spend on advertising and not deliver service. GOSOMEWHEREELSE
Tee B.
Évaluation du lieu : 2 Newburgh Heights, OH
I came to this outback location for the first time yesterday. I will not be coming back. Our servers name was alyce and she was very nice and a great server. as for my meal. not so good. Our appetizer was way over cooked. My meal. well first off I wanted a medium steak n I got a well done steak. My crab legs were way over cooked. The meat was hard n dry. They gave me a new order of crab legs which was good. My bFs steak was over seasoned. His garlic mashed potatoes were over seasoned as well. But I put in a order to go… I literally waited 45 mins for it to be done. If it wasn’t for my server being so nice n apologetic I would have just left. But I will not be returning. And in the future if I do it won’t be on Tuesdays bc the kitchen staff is horrible
Natalie P.
Évaluation du lieu : 5 Strongsville, OH
My husband, 2.5yr old daughter and I visited tonight. Excellent service! Our waiter Steven p was wonderful and treated our little girl like royalty! I got the teriyaki medallions. So good! I also got the onion petals as my side and they were very tasty. Hubby had the sirloin and thoroughly enjoyed. Food was great but service really stood out for us
Sharon G.
Évaluation du lieu : 2 Fairview Park, OH
We have always enjoyed Outback Restaurants… The food has been good, as well as the service. Tonight was the exception. Our server didn’t pay attention to our table like those around us(a small party of 3). After serving our beverages and taking our order, she pretty much ignored us. In a highly unusual manner, my steak didn’t come as ordered.(I prefer medium to well done.). We had to flag our server to fix the problem. She took the steak and didn’t return. The manager eventually found my dinner and brought it to me. My hubby and sis-in-law were finished by the time I started and patiently waited until I was done. Our server did return bearing another soda for my husband but didn’t even ask if us girls wanted refills. I finally asked the manager for more coffee as my cup had been empty for quite awhile. My sister-in-law and I ordered the Wednesday special, which included dessert. After a l-o-n-g wait, server came back for our dessert choices, asking each of us if we wanted it boxed to go. No, we each told her we wanted to eat it there. Off she goes… Without asking my husband if he would care for dessert! Amazing! After looking forward to a nice meal out, we were so disappointed. If we go to this particular Outback again, we won’t be sitting in her section… that’s for sure!
John W.
Évaluation du lieu : 4 Brookpark, OH
I ordered the House Sirloin medium rare. As I started to eat it, I realized it was only rare. I informed my server, Leah, of this and she immediately took it back to the kitchen to have it prepared the way I ordered it. After a few minutes, Tony the Manager delivered my steak with an additional baked potato. I consider this to be excellent customer service! They automatically compensated me for my inconvenience. Plus, both Leah and Tony were friendly and genuinely interested that my wife and I had a pleasant dining experience. If that weren’t enough, after we paid the bill, we realized we had an unused gift card. Both Leah and Tony treated this as if it were no problem. They were both as nice as could be and handled it quickly.
Rick S.
Évaluation du lieu : 1 Cleveland, OH
Everything was dry. I got a double chesse burger really it’s was two very thin patties like McDonald’s. And my moms steak was very dry. Never going back!
Kathi Z.
Évaluation du lieu : 1 Brunswick, OH
Went to Outback today for lunch w/a gift card for 25.00, that’s the only reason we went. We are true TEXASROADHOUSEFANS… Our service was absolutely lousey to say the least, we had soup and salad, mine was the endless deal and wife had a lunch portion chicken salad w/a cup of soup. We were there for 2 hrs. because the service was so slow, each time I asked for a soup refill I timed him it took 12 min. and at first I had a bowl and after that he gave me small cups. I will never go back, our butts were so sore from sitting there so long. The salad was bag lettuce which had a horrible flavor. ROADHOUSE I am so sorry we cheated on you, we will be back soon!!!
Mike M.
Évaluation du lieu : 2 Berea, OH
Went on 11−15−13 and Waitress didnt seem to wait on us, never refilled our drinks, or the kids drinks. She wasnt freindly at all. But the Manager really came through when my streak wasnt what I expected. We liked the burgers and kids meals, but my steak was way undercooked. I may go back, but it will be a while.
Mariko M.
Évaluation du lieu : 4 Toronto, Canada
Have been here two times now. It’s probably my most favorite chain restaurants as it’s consistent. Service is excellent, food is pretty good, and the prices are reasonable. I had the classic mojito, which had a lot of Bacardi in it(not complaining) to start and had the shrimp/salmon combination plate — another winner. If you’re around the airport and you need to eat somewhere, why not here. Good for: lunch, dinner, groups, dining solo
Golden R.
Évaluation du lieu : 3 Cleveland, OH
Hot bread and a good Bloomin’ Onion. No silverware and two under cooked steaks. Reheated to the correct color, but of course it tasted sub par after that. This visit wasn’t anywhere near as good as my previous visit.
Brian D.
Évaluation du lieu : 3 Cleveland, OH
Bread was fresh and tasty. My wife got the«trio» platter they are advertising, and loved the sashimi tuna on it. There was also a crab dish and one other item. For about $ 11 that seemed like a great deal. I had the ½ lb snow crab and 6 oz sirloin at $ 14. The steak was a little tough — not bad, just a little tougher than I’d prefer even for sirloin. Their prices are OK. I feel they play in the same space as Texas Roadhouse or Brown Derby Roadhouse. Problem is, they don’t include the salad. Their sweet potatos are much smaller. We didn’t have to wait to be seated. But they were reasonably busy. I prefer the calmer, quiet atmosphere to the other«roadhouses» I mentioned. Restrooms in good state. They are a ‘good’ value, something in the middle. Neither a value offering with tremendous portion sizes, nor, a high end steakhouse.
Oliver S.
Évaluation du lieu : 4 Troy, MI
This outback was nice and clean, and the staff was friendly. Unfortunately my favorite, the walkabout onion soup, was sold out. What? I’ve never had that happen to me… But other than that, food was great and there was nothing else to complain about.
Anonymous a.
Évaluation du lieu : 5 Cleveland, OH
I always get great food here. The staff is always great as well. Prices are fair. I go 2 times a month. If you have a problem with your food, dont be afraid to tell someone there, they will correct it. Im referring to the lady below.
Glenn M.
Évaluation du lieu : 4 Parma, OH
I ate here 3 times in less than 2 weeks because I had some coupons to use up. I found the staff to be very attentive and the manager ask me how my meal was 2 of the 3 days I visited. I had the medium sirloin steak all 3 times. One time I believe it was a little under cooked but still within reason. Although I did find it some what hard to cut as the first reviewer said it seemed to be free of grizzle except for the end of one of the steaks I had. All in all I would say the help was above average and the meal was typical of an Outback.