By far the worst customer service I’ve ever experienced. There are always people standing by the entrance, yet when you walk in they say nothing. Are you greeting? Are you security? People watching? No one asks if you need help finding anything. They will stand together and talk, cut their eyes when they see you and keep talking. I’ve been to this store maybe five times since I moved to MD last year and the service has always been disgraceful. It’s as if I’m inconveniencing them to spend my money. I love Express, so it sucks that this is the closest store to me. I think I’ll just stick to online shopping and do in-store shopping during my trips to Newark, DE.
Tony P.
Évaluation du lieu : 5 Annapolis, MD
By far the best EXPRESS in MD! Everything is always neat and organized. The staff is always polite, friendly, knowlegeable, and helpful. I have spent thousands here and will not shop at any other EXPRESS. They will help you find the perfect style clothing for your shape, size, and general look.