Kure Pain Management

I have been going to Kure Pain Management for the past few months for a spinal and shoulder injury I obtained at an old job. They have been very kind and accommodating to me. My doctor Dr. Foo is kind, and explains every part of what he is doing and how the procedure went and what we will do next. He is attentive to my needs and prescribes proper medication to ensure that I can get through my workday. I highly recommend going here if you need help managing your pain. I also have tattoos and piercings and they didn’t judge me for that, which goes a long way.

I needed to see a physiatrist for a minor condition but was in some pain. The hold times on the phone were long and it took several days to get a required consult appointment. After needing to schedule the actual treatment appointment, my doctor could not see me for another week. If you have a consult with one doctor and he/​she is not available for several days, another doctor who is available cannot treat you. This is a pain management practice and I had to wait two weeks to actually get treated. The front office was cheerful but still ended up scheduling my long awaited appointment for the wrong week. I will now have to start the whole process again with a new practice. Frustrating and disappointing.

Horrible unprofessional practice! First appointment I drive from Bowie to Laurel and the office was closed. I called the call center and spoke with an office manager and she didn’t understand why the office was close. Waste of time and gas. Next appointment was in Annapolis… I should of listened to my gut. I arrive on time paperwork complete I had to use the bathroom the receptionist said they need a urine sample wait for a tech. I really had to go I drive 20 minutes and drink slot of water during the day. I wanted 15 minutes to be taken to restroom!!! Finally the doctor (Asian) guy sees me for all of 5 minutes. I waited 30 minutes pass my scheduled appointment time to be seen. Follow up appointment I called to say I was in traffic ten mins away… call center contacted office and said that’s fine he’s running behind. Fine I arrive at 4:25 they could not see me… really you wait 20, 30, 45 mins for a doctor to see you regardless of appointment. Ok do not charge me a no show nc I’ve waited for him previously and I didn’t charge him therefore no way I’m paying you 25 or scheduling another appointment give me my X-​ray report good bye!!! I should have went with my gut! Please stay clear of this practice! No compassion or bed side manners!

Consistently behind schedule. Third time for me.
Two hour wait today, not close to excellent service.

I decided after my appointment today to post a review on Unilocal because I have been so consistently happy with my treatment at Kure, only to find the one horrible review here. Wow, my experience couldn’t be any different.
I have been going to Kure for about a year now. I have seen Dr. Frieze, Earl Gray, and Heather Day as well as a few others whose names I can’t remember. All of them have been extraordinarily kind, compassionate and helpful. I don’t know the staff that the other reviewer (Stephanie F) mentioned– I can only say that I really love this place and my pain problem is orders of magnitude better.
This is an area of medicine that is scrutinized by the government because of lots of abuse both by patients and doctors. Anyone in this line of work has to be very careful about how they conduct business. In fact my GP was not willing to deal with a chronic pain condition and sent me to Kure. Despite the severe regulations on their work, the staff here have always been most professional and accommodating and very understanding of my particular needs. I just couldn’t ask for a better experience. I am extremely grateful.
I am sorry that Stephanie F had such a terrible time here but I can highly recommend them based on my visits.
I would be interested in knowing what other patients think too…

Not at all happy with KURE pain management. The doctor who met with me on the intial eval had NO bedside manner whatsoever. In fact, she had no empathy with my apprehension to do any sort of injection therapy. She became flustered with all the questions I had and only wanted to get me in and get me out. I would never trust anyone from this facility to inject anything around my spine.

Let me preface this by stating that if there were a category for «Quackery», this is where this «Business» belongs.
I understand that they are basically herding a group of pill poppers like a farm full of cattle, but I found both of my visits with two providers to be the most condescending, accusatory, unethical and unprofessional scenario one could experience. I work with doctors on a daily basis, including PM docs, and explained my experience to one of them who advised me to report them (Once I find out who that may be).
1 week after having my third reconstructive foot surgery (in the last 12 months), I scheduled an appointment with Kure and ended up being scheduled with Dr. Doris Cope. She was pretty wide open in her schedule and now I know why.
When you walk in, there is a big sign boasting Dr. Cope as «Doctor of the Year». While most would likely think of this as a comforting feeling, like she must really know what she is doing… this is a tactic. What other professional doctor office makes their own life-​sized banner to promote their providers? You shouldn’t have to advertise your services when the medical profession is primarily referral based or you go there because your insurance requires it.
My co-​worker used to work there and I asked what she knew about the doctor and she said, «All I know is she is mean to the employees, thus the turnover.» Great!
Once we meet, I explain to her the predicament. My last PM doc was supposed to manage my meds post-​op. Here I am, a week post –op from surgery that has been planned for 7 months and that doctor was now randomly on vacation– that’s why I am here.
I present to her my foot– swollen four times the norm, stapled, weepy, bloody, black, blue and purple (like the perfect Raven’s fan) plus a side of a multi-​color shin (bone graft) for her examination. She puts some device on the area (without regard of my senstitivity) and tells me it’s registering as «hot». Well, No Sh*t !
Next, I am given a short sales pitch about how I am to come in next week to be put under general anesthesia in the office, where she will stick a needle in my back to block my nerves running to that area in the event that I may or may not get a (after research, I now know) very rare, debilitating Acronym-​based, incurable condition. Then I am given half of the prescription that I have been given for the last 8 months (it ain’t broke-​why fix it?) and a slow acting Fentanyl patch. I soon ponder jumping on the train of trust of the #1 doctor banner — she must know what she is doing… «Doctor of the Year!!!» (Now realizing she may have been voted this by a small village in Africa where I picture she went around providing charitable anesthesia).
So, fast forward 2 weeks later. I tried the Fentanyl Patch despite reading horrific death stories of people woefully trying to get off heroin– that they have now resorted to after the patch stopped getting prescribed to them. Maybe I am a big baby, but festering blisters and the inability to breathe prompted me to remove it. I called the #1 doctor and left a message with the above information. No call back. I call back and left another message. No call back. I callmy surgeon who called something in to curb my hyperventilation and pain ridden sobs.
My follow up appointment was today. I am now scheduled with thei #1 Nurse Practitioner. I wasn’t even going to go but decided otherwise for the fact that I wanted to hear what this Zit on the face of the Earth’s ass had to say to me. Instead, I saw the NP, (Zit offspring — again turnover) Deliana Flores.
She comes in very «in-​charge», asking who I saw on a certain date as my records display that I was prescribed a different medication from another doctor. She believes she has most certainly «caught» me doctor hopping. I am in the business and I know you have your claims history, Ms. Freshman. Not to mention, I wrote it down on the paperwork when I showed up this morning. I explained my story about the festering wounds and inability to breathe from their prescription never getting a call back. Here is my «ONLY» warning of a violation of an agreement I never signed. I advised I never heard back from Dr. Cope (ironic name) and this is my fault that she only works 2 weeks in a month.
I advised I would rather not get anything from her, I don’t want this «violation» on my medical records amd I would continue tot take Tylenol and suck it up as I haven’t died yet and it’s been 3 weeks.
I have seen a lot of shady, unethical providers who lack knowledge when it comes to «standard of care» but this takes the cake. See my review of OSMC, who put me in this god awful predicament. I actually think more highly of the butcher who performed surgery twice without doing my labs over this practice of Bozos.
They don’t give a crotch rot in hell about anything but their bot