Flynn & O’Hara

There is not enough help at the store. I tried calling to place an order and I am placed on hold and no one picks up the phone. I have called 5 different times and no one ever answers the phone. The store is 25 mins away and I don t want to drive after work, and find out, they r out of what I need.

Brutal. Slow. Not customer friendly… ridiculous lines…1 week before school and 1 pokey cashier behind the register? Called to ask if could place an order ahead to pick up and was told «no hon, you have to come wait on line like everyone else». Take attitude that people shouldn’t be waiting until the last minute instead of planning resources for busiest time of the year.

Long protracted inefficient operation took 2 hours to get 3 shirts, shorts, pants and 2 ties, and, order gym clothes and a sweater. High school kids working there trying their best. You get moved from person to person, station to station; they don’t have all the sizes to try on; they leave you and go back and forth to other parts of the store; other families are standing at the same station you are trying to cut through the confusion as are you; they don’t have everything so you have to order items; the 3x I’ve ever called there as someone new to the «uniform» thing, they feel the need to tell you how busy they are and are not pros at customer service and communication — the owners/​managers seem to be middle aged women who probably don’t have real retail operations experience — if they did, they’d have a better set up and not waste so much time of their own employees and customers — and their own money running the business. If you can go to another store (as someone recommended to me) do it. If you are stuck with this one, just be prepared and you’ll get through it fine! On a positive note, what we did order came in quickly and was very easy to pick up on the second trip. Again, young staff is friendly and tries to do their best — that’s all. Good luck.