Autozone

This place ROCKS! Customer Service that puts everyone else to shame. I showed up here tonight, 8 minutes before closing with my wife’s van to have the battery checked. These guys didn’t bat an eye. They jumped to it, confirmed my suspicion that the battery needed replacing, and installed a new one!!! They also installed a new windshield wiper blade for her. Now I don’t have to worry about her out and about in her van. Thanks Nick for such welcoming and spectacular service. Your type of attitude is what makes Autozone number 1 in book!

I live in the area, And it doesn’t matter when ever i go in, just to buy cleaning things, there is NEVER anyone to ring you up! I don’t know who manages this store but they should be fired! I agree with the last comment, they have the worst customer service in the area.

I came in because Autozone had the lowest price on the battery I needed, and my car was so dead that it needed to be jump-​started every time. It was below freezing out, and the Autozone employees worked uncomplainingly in the cold to get the new battery installed. This despite the fact that there were some non-​standard bolts that made it difficult to remove the battery. It also turned out that my battery tray was broken and missing a fastener to keep the battery in place, and the new one was a smaller size so it would just rattle around loose in the tray. One of the Autozone guys spent an extra 15 – 20 minutes installing an adjustable bracket over my battery and the battery tray to hold it in place. This probably saved me quite a bit of money (vs. having to have a whole new battery tray installed) or trouble (in rigging up something myself). I know other reviewers have had negative experiences, but the employees I dealt with provided courteous, conscientious service, and went an extra mile to help me fix one of my car’s weird issues.

I am absolutely disgusted by the lack of customer service here. I walk in and the guy at the counter goes «what do you want?» As if already being a woman in auto zone is ridiculous. I then told him I needed transmission fluid and he starts shaking his head no before I even finished my sentence. Then tells me he has no way of looking it up and can’t help me and to leave. Are you frickin kidding me??? I told him thanks for nothing and left. If you’re a woman don’t go here, sexist pig.