This place is amazing! I get so many compliments about my eyelashes. Very professional and excellent customer service. They stayed for the full 2 weeks and still looked full when I went back for a refill. I highly recommend this place to anyone looking for great quality lash service and a very great price!
Kim S.
Évaluation du lieu : 5 Crosby, TX
I went to Lash Envy Studio after my last eyelash tech charged me FULL price for a refill because my lashes fell out after two weeks. To me, that type of customer service is unacceptable. I mean really!!! Full price after only 2 weeks, and I had been a customer for over 4 months. Wasn’t someone who wasn’t coming back and getting my refills. Anyway, enough of that mumbo jumbo! I called and called around to find someone who used good quality adhesive. That is hard to find now days without paying an arm and a leg it seems. I was stuck on NOVA Lash extensions because they seemed to be the only kind that I had tried before that didn’t make my eyes so irritated that my eyelids looked like lips for a few days. It’s really disgusting… let me tell ya! Angelina at Lash Envy Studio told me right away that she DIDN’T use Nova Lash, but that she used a good quality product called Bella Lash products. I did some research and decided to give them a try. When I arrived for my appointment and the studio was very nice and clean looking. No clutter ANYWHERE which was nice. I immediately went into the room and settled in for my lash application. It was very relaxing… and Angelina took her time and didn’t rush the process. You can tell she takes great pride in her work. She was very educated in lashes and explained what she was going to do before she did it. Her philosophy is… the more educated you are, the better your experience will be and the longer your lashes will last. It took her roughly 2 ½ hours to apply my lashes. When she finished… They looked GREAT. Some of my lashes are problem lashes… for some strange reason; some of my lashes want to point down. She noticed this problem and took extra special care on those lashes to make my extensions look the best that they possibly could. After she was finished, you couldn’t even tell that some of my lashes didn’t like to act right! :) My eyes did get a tiny bit red the next day, but nothing like I had experienced at other lash places. All and all, it was a great experience and I’ve already scheduled my refill appointment. I look forward to my lashes looking marvelous again soon! And here’s another little tidbit of info that I HATE sharing… but her prices are VERY reasonable. And when I say VERY… I mean… V-E-R-Y!!! And the good thing is… the quality doesn’t suffer in the least little bit.