Mattress Firm Pasadena

Great service. Went to different mattress places but this is by far the best one everyone in the store was very friendly And polite, Demetris explained everything really good and showed us exactly what we wanted, i Highly recommend mattress firm. Ask for Demetris !!

Amazing experience! Great service through and through. Milcah was very informative and postive in answering all our questions. My wife and I thank you Milcah for making this experience unforgettable for us! Even walking us out and granting my wife her wish of taking a selfie with our very own tempur-​pedic bed! James and all staff were friendly and awesome! Thank you God for great nights of sleep here on out.

After I left another mattress company, I came here. And I was much happier.
James Farish greeted us at the door. He opened the door like a gentleman for my daughter and me. He didn’t do the ‘typical ’ sales pitch. He listened to what I wanted and told me where I needed to look and what he could do for us. He let me know of the sale they were having and what kind of payment options we had, all without actually signing me up for credit. Again, just looking for lay-​a-​way.
I know what I want and he said they keep everything in stock. For lay-​a-​ways, if it’s not in stock, he will guarantee it’s ordered once the layaway is written and will be ready for pick up same day it’s paid off. For someone in sales, he seems easy and laid back. I’m not quite ready to make my purchase, but when I do, it will be with Mr. Farish. He was so helpful and not being a ‘hard hitting’ sale and taking a easy approach, it made me feel he was more trustworthy and someone I can do business with.

Heather really helped me. Great customer service. I had a awesome experience. All this and not counting the fact I used my warranty for the purchase. Awesome program by the way.

Its great place with a wide variety of beds. Nicely organized and a very friendly assistance. Manger, James Ross is so friendly and helpful.