Public Storage

We love Belinda, she’s so professional and extremely helpful. We have used this storage facility more than once and because of her, it was painless. I love her customer service and she makes you feel important no matter why you’re there. And the facility is always clean. The only thing is if they were open either later or earlier, but I can understand if for safety sake. But Belinda, you rock. Thank you for treating my family and myself with dignity and respect.

Conveniently located close to the 210 freeway, this public storage is great because it is single level and you can literally drive right up to your unit and load/​unload.
The staff at this office is excellent, Belinda is the main office manager and she is always extremely nice and works with you to find the best unit. She is easy to get a hold of too. There was a person covering for her one day on her day off, and the person working had a question and she was available to talk by phone. Sign up was easy and fast. I also have to give props to Dennis (covering manager), there was an issue with my door going off track and even though he was technically on lunch, he abandoned his lunch to come help with the door and get it back to where it is supposed to.
My only complaint is that you have to be out of the gate at 7pm, I wish the hours were just a little more extended, this makes coming on a weekday difficult as I don’t get home until after 7. The location, ease and layout of this location, and the office staff make it a great place to rent.
Ben

Awesome place, Belinda was very courteous and helpful through the whole process. She made sure I got a great deal and was also patient during my frantic time. Make sure to ask for her when you’re looking for a storage unit! :)

The price here was reasonable and the property was clean. The manager, Belinda, sailed me through the sign-​up without any hassle or issues. Well manged facility. Later I added a second unit rental too.

Belinda the Property Manger was helpful and very friendly starting Day 1. She guided me into the most cost effective options and transitioned my move to be as simple as possible. The staff is very friendly, knowledgable and prompt. Very clean and cold water on site.
Thank You Again!

This branch is amazing like the property manager, Belinda! She helped me with so much professionalism and accomodation! She followed up with calls to check if everything was ok. From the day I moved my stuff in and out, she was very helpful! Im glad ive experienced such superb customer service with this branch! Two thumbs up for Belinda and this branch! Highly recommended!

I’ve recently had the pleasure of renting a space here and just wanted to say that the customer service is pretty stellar. Belinda and Leslie were extremely helpful in making sure I had the perfect storage space for my belongings and I couldn’t have asked for a better location. :)

Belinda, the manager, is very helpful and accommodating. She also made a follow-​up call to check on costumer satisfaction. I felt very comfortable in making my decision to choose this location for storage.

Belinda was a doll. At a very stressful time in my life, she assuaged my anxieties and made me feel very welcome at the Public Storage unit. She was extremely professional, courteous and expeditious in all matters. A model of competent efficiency – something one rarely finds in the work place today. She explained all aspects of the rental policies and procedures and was particularly helpful regarding the purchase of boxes and the supplies that I would be needing, which were all readily available at the Public Storage facility. It is so completely thought out there that I actually breathed a sigh of relief and realized that, with Belinda’s help, it wasn’t going to be so difficult after all. Thank you PS and THANK YOU Belinda.

Dennis was very helpful and thorough. He went over all the details of renting the space and answered all questions I had regarding security and accessibility. I have also dealt with Belinda who was also very friendly and informative. They provided my with escellent customer services.

The manager, Belinda, is AWESOME! She made my move so smooth. Never had any issues and Belinda showed me several options for my storage needs. Thanks Belinda!

Belinda is the «BEST». She was very helpful, such a good person. Great customer service.

Belinda is a customer service superstar. We just moved here from Seattle. I had a rental truck full of our stuff and a trailer with a car I’m restoring. On a Sunday afternoon we found out that the apartment we were moving into wouldn’t be ready on Tuesday like we were promised — in fact it wouldn’t be ready until possibly the following week. Yikes. Penske was going to charge me $ 136/​day to keep the truck and trailer past the due date (which was that night). I decided to try and scramble and dump everything in storage.
The first storage company I called wouldn’t even let me store my car there because it’s not registered. I called Public Storage and they sent me to Belinda for the $ 1 first month’s special.
When I arrived my son was asleep and I was carrying him (he’s a tall 3 ½ year old). There were people in front of me signing contracts, so Belinda got me a chair to sit in while I held my sleeping son and waited. I was so relieved. It was a stressful day.
When it was my turn, Belinda showed me the 10×15 unit I thought I would need. Immediately I knew it would be too small. She told me they had one 10×20 unit but it wasn’t eligible for the $ 1 first month special.
I asked to see it anyway. The regular price was high enough that I wouldn’t have saved any money renting it vs. paying Penske to keep the rental truck, which already had all of our stuff in it, packed and ready to unload. Plus I was running out of time. By now there was no way I could unpack the truck and get it back to Penske in time to avoid getting charged by Penske for the first extra day.
I talked to my wife then went in and told Belinda we would have to pass and why. Instead of just saying goodbye, she offered to call a friend at a nearby Public Storage that she thought had a 10×30 unit that did qualify for the special rate AND she offered to call a friend of hers who worked cheap and could help me unload my truck while my wife took the kids to a hotel.
I ended up with the unit and the help I needed thanks to Belinda. I think of her as a friend. Thank you, Belinda.

Pubic… I mean PubLic Storage… what can I say?
The only reason you should store crap any where is because you’re going out of town or out of the country… if you have to rent a storage space because you have too much crap in your house… it’s called a GARAGE SALE!
3 Star Rating?
— Clean
— Outdoors
— Quiet
— They have moving supplies
2 Star Knockoff?
— This place is smaller than a midget’s penis
— Located near the ghetto where people will most likely cut the lock in order to steal the crap you put in storage.