Patchogue Family Medical Care PC

I really enjoy going here. I have come here for the past five years and am very pleased with the care I receive, especially on the discovery that I had cancer, and the support I have been given afterwards.
In response to the person who stated the staff did not respond when she was ill at the end of November, there were extenuating circumstances! I learned from my best friend, whose parents visit this practice, that someone crashed their car into the North side of the entrance around Thanksgiving. That had to have had everyone a bit rattled, not to mention the disruption it caused! I went online to check for the phone number to call them and saw this harsh review and felt compelled to respond to it.

I never review anything on Unilocal,but I felt it was necessary for others to know what to expect when you go here. When you’re a patient you will be seen by incredible doctors who know their stuff, if and when you’re seen. I have not been to this office since December 2014, not by choice and not because I haven’t been sick, but because they expect you to know ahead of time that you will be. I really should have planned on waking up with bronchitis today so that I could have scheduled my appointment in advance, my mistake. My mom should have known she was getting a UTI days ahead of time so that she could actually be seen. Unfortunately, I have found myself adding $ 15 to my normal $ 35 co-​pay to be treated by walk-​in clinics, because even calling at 9 am isn’t early enough to be seen at some time during the day. That is if they even answer their appointment line, but don’t expect them to. I called 3 times in a span of 40 minutes and never spoke with a person. I left a message, and never received a call in return. In December 2014 I was seen within 3 hours because I called with excruciating pains in my side, maybe that’s the trick. Lie. If you’re a patient here, pretend you’re in the worst pain of your life so that they have to give you an appointment within hours. But, if you have pink eye, bronchitis, strep throat, a sinus infection, or a UTI, make sure you know ahead of time that you’re going to be sick, otherwise you will find yourself appointmentless, and now like me, without a PCP. Thank you Patchogue Family Medical for have phenomenal doctors, I wish I actually could have seen them. Now, my mom and I will finding a new doctor.

I love this practice! I’ve been a patient there for more than a few years and with few exceptions, you aren’t in the waiting room long, The new computer portal thing is fabulous, makes refills a breeze even for the less-​computer literate, like me. Dr. Doucet is a love, who spends plenty of time talking with me each visit, and on the occasion that I’ve called that morning for an appointment for a sore throat or something, the PA’s & other doctors have been great. With the short waits, I would imagine it would be necessary to take the co-​pay quickly. If you’ve been there lately, looks so pretty, lots of work going on the past few months Great practice, very happy customer here! **and re: «Joe’s» comments, are there doctor’s offices that don’t collect a copay when you walk in? I’d love to know!