Pro Nails Spa

It took a few tries to find I really love this place. Not much to look at, but the pedicures by Jolly (pronounced Jo-​lee) are FABULOUS! She takes her time and does a great job. I walked in and got lucky enough to have Jolly do my first pedicure. I have since made my appointments to make sure Jolly does all my pedicures. She is easy to talk to and doesn’t rush.

If I could give this place ZERO stars, I would. Their abilities are just fine, but their customer service and establishment are terrible.
I went a couple weeks ago with my little girl. Upon walking in, the waiting area was a mess. The windows were dirty, someone had left food out, and to top it off we had to choose our nail colors from a leftover Clorox bleach box on the counter.
I told one of the women that we would like two mani-​pedis. She semi acknowledged me and let me know there would be a wait.
After waiting over 20 minutes an irritated manicurist came up to me and told me that our seats were «3 & 4». Apparently they had been «ready» for quite some time because the baths were full but the water was ICE COLD. I told the lady that the water was cold and she turned the water back on and walked away. Of course without the cold water out, it never got warm. So, I had to flag her down to do it YET AGAIN.
We each had different manicurists. Mine did an OK job on the pedicure. She did not offer any extra treatments. My daughter (who is 4) had a younger lady. She was dressed very unprofessionally in sweat pants and a crop top. She rushed through the job, then asked if my daughter wanted her nails painted too. I said yes, and she got frustrating with me and raised her voice saying, «Well then she has to sit still!» I was a little taken aback, yet understood. So I told my daughter to hold still and keep her fingers flat. Needless to say, my kid smudged her nails. When I asked if they could be touched up, the manicurist yelled at me saying, «I told you to keep her still! Why would you waste your money paying for something like that?!» That got me so angry!!! How dare she talk to a customer like that?!
I will spend my money however I please, and if my daughter wants her nails painted with mommy, SO BE IT!
I kept my cool in the shop. But when my manicurist didn’t even offer to do my manicure when my pedicure was done I couldn’t take it anymore. My daughter was upset because the «nail lady was mad at her» and I had naked fingernails.
I paid the bare minimum. NO TIP. And I will NEVER go there again.
If you have any young ladies in your life, I suggest you don’t go either.

They do a incredible job here! I was always unhappy and very scared to have my nails done because I use to go to Botanical Nails next to Savemart and they literally made feel so frighten! I finally threw in the towel with botanical nails with all the bleeding nails, drilling, horrible service, and just all there crap!!! I went here and read the reviews I was hesitant at first but I told my self it can’t be worst than what I went through! I met for the first time Mimi and she was a delight not once did she hurt my nail beds and was constantly having a full conversation with me and always asked me if I was ok! Mimi is always smiling and so happy not to mention her amazing talent for nails she has too! My nails last for a whole good 4 weeks and I’m hard on my nails! I’m a florist and a crafty girl always working with glues or outdoors so to have my nails all intact yup it’s that great! Always trust Mimi and her ideas! I’m so happy to found this hidden gem in Patterson of all places! Yay Mimi!

Just had a horrible experience elsewhere… was extremely happy here… Jolly did an excellent job on my nails and my pedi… very nice will most definitely continue to go there…

I loved this place for a long time & was a religious client of Lina’s for about 2 & a half years. She was amazing & always took great care of me! My nails were always done exactly the way I asked & I was never cut or treated bad by her. She got pregnant & they let her go & hasn’t been back since. I wouldn’t step foot in there anymore because the rest of them are rude. I give Lina 5+ stars but the place without her is lucky I even gave them these 2.