Brickhouse Moving Company, Inc

I would give 0 stars if this app allowed me.
I just moved and it took 4 hours even though 3 months ago I moved and all the same furniture and it only took 3 hours.
That’s the best thing I can say about these movers. The movers were so unprofessional. They were talking inappropriately during the move and I called the office to complain and do not feel I was taken seriously about my compliant

Hard working, they consider cleanliness in how they leave your place and not to dirty the new place your going to.
Joseph P. is fair and honest in work time,
billing and Never hesitates to offer more
than any mover I’ve dealt with, a person that cares about My Stuff like it is his!
You Win with BrickHouse movers!

Talked to Joe, the owner. Made an appointment to come to our home this past Saturday morning, no Show! Called twice and left message to give us a call.
Check other reviews before calling this company, we waited all morning
and did not get the courtesy of a call!!!

Just make sure Joe sends the right size truck. He pulls a cute move sending too small of a truck so the guys have to make a second trip that costs you more money.

My positive review begins from the estimate and goes right up through the truck pulling away. Joe (the owner) personally handled all of my calls, and would apologize for «not getting back to me sooner» even though he ALWAYS called back within 24 hours. I provided him with a list of what I would need moved, and when I quoted me the price per hour I knew I had to go with them.
On move in day the three workers (Adam, Joe, and Chris, if I remember correctly) were quick, careful, and efficient. They showed up right on time. They were very polite and made sure to discuss a game plan before moving the larger items so nothing took too long or was damaged; they checked both entrances to see which would be the best for them. They were friendly to be around and if need be they would ask me to clarify where I wanted something before moving it. They did not dilly-​dally or waste time, and took pride in their efficiency. I also appreciated their willingness to remove a couch and a love seat off of a second floor porch, and also stopping at a local organization where I was donating them en-​route to my new place. I was quoted for 5 hours of work but when it was all said and done it was under 3 hours. PROFESSIONAL service all around!

What a disaster! The owner came to our house weeks before the move, saw everything we had to move, wrote it down dutifully and gave us an estimate. We cautioned him that we might have a few extra boxes to add to our load and he bent over backwards to reassure us. «We’ll have a very large truck!,» he said. «It doesn’t matter to us whether you move a lot or a little.» We decided to go with him precisely because of his reassuring attitude. Well, imagine our surprise when moving day came and a tiny 16-​foot truck drove up our driveway — not nearly large enough to move what we’d shown him. We showed the job to the movers and they quickly got the look of a bunch of guys who saw problems coming — familiar problems. But when we called the owner, he told us there was no problem at all — the truck would just have to make two trips, which we, of course, would have to pay for. The movers were terribly apologetic and seemed to know, from bitter experience, that their boss often said one thing and did another. We argued with the boss for all of five minutes and when he ran out of arguments, he simply told us he wouldn’t move us. The movers departed with deep apologies and that was that. Since then, the owner has refused to return our calls — or our deposit!

When I needed a mover, I made a few calls and also was inundated with calls from movers who somehow found out I was moving. Only Joe came to my home to give me an estimate. He was thorough and honest. I went through another quote, which was twice the price, and decided to go with Joe.
At the last minute, I found out I couldn’t close on my new home so my belongings had to be moved from my old house and put into storage for a few days. Joe helped me deal with the storage issues and arranged to move me in a few days later. He brought extra help to move me in because he was running late and didn’t charge me for it.
Joe is outstanding! Wonderful customer service; his crew is outstanding. I HIGHLY recommend Joe and Brickhouse Moving. I’ve never had such a professional group.

They did an excellent job, through the remains of a snowstorm the day before. My belongings were well taken care of and everything was set up and ready to live in when they left.
The estimate and the actual cost did differ by a few hundred dollars. That was disappointing, but they did a good job.

We used Brickhouse Movers for a local move from a condo to a house and it couldn’t have gone better. Joe and his team arrived on time and worked all morning to get everything organized and safe in the truck and then moved over to the house and moved everything in rather quickly.
During the move in portion of the move it started to drizzle so Joe and the other movers covered everything with blankets to keep it dry as they walked it across the lawn. In addition, Joe came in during the move to sweep up the steps as there was some dirt that had been tracked in during all the trips in and out.
I have already recommend Brickhouse to friends and would use them again should we have another move in the future.

I used Brickhouse Movers for a move — It was a small one bedroom being moved to a larger one bedroom.
The owner Joe Provencher came out to asses what I had and gave me a quote — I got my quote and Joe said that it would not go over the quoted price even if it takes longer then thought. When we met he also gave me a folder of helpful things — and brochures to help with the move.
The move went seamlessly and fast. They arrived on time. In total there were four men (Inlcuding Joe) — all polite. They put things exactly where I wanted them and were extremely helpful.
I think they did a Fantastic Job. ABSOLUTLY WONDERFUL JOB. I trusted them, the cost was good and they did a fantastic job
.
They also offer another wonderful service. Joe is going to come out and hang all my pictures/​art on my walls. And put up my curtains when everything is ready to go up. I am for certain taking advantage of that option — which is a fantastic price. They will hang everything for me once I know where I need them.
— I will use again
— I HIGHLY recommend
— Great Company

I used Brickhouse b/​c I have items stored with them and figured it would be easier to use them since the storage unit was with them. I met Joe, the owner. He came to my home to estimate what the move would cost. He also said that he was one of the movers. Even though he was the most expensive at $ 145 an hr. I was impressed that he came to the house beforehand and what better way to move than to actually have the owner present. The verbal estimate was around $ 600, the email estimate was $ 700 – 900 and the actual move came in at $ 1232!!! I have moved many time in my life and that was the most expensive move and off base estimate I have ever received. He even charged me $ 70 for their half hour lunch and no one has ever charged me for their lunch break. At the end Joe did knock off the $ 32 but I am extremely unhappy and feel taken. I am reporting them to BBB and AMSA. This was a disgrace and I will never ever be inclined to do something so foolish again in my life. My daughter moved yesterday and she used Two Men Moving. They did a great job, never charged her for lunch and it cost her all of $ 480 for an 8 hr move.

I wouldn’t use anyone else for a large or small move. Extremely professional and very capable. My move was tricky as some furniture pieces were larger than the opening to the room it was going to, plus I live on the 2^nd floor. Somehow, maybe even magically, they got this furniture in the room without damage to the furniture or the house. They definitely know what they’re doing. This was a small move but Brickhouse is the only one I would call when I’m doing a larger move.