Allspeed Auto Works Service

AllSpeed is permanently closed, the showroom is empty and a note is on the door.
In the beginning, they seemed to do a good job, but we had to keep bringing all 3 cars back time after time. Oxygen sensor work they claimed to do, was discovered by the dealer not to be done. In another car we heard a noise coming from the back wheels and AllSpeed said it needed a $ 1800 differential job; another dealer found 4 lugs rattling around the spare wheel well (seems AllSpeed left them there when they mounted new tires, but how did we end up with an extra set to leave there in the first place? Was it intentional? How could they estimate the differential job?)
It started off good and then the work just got shoddy. Wasn’t going back anyway.

You know that image that has likely been painted in your head your whole life, that mechanics are dishonest scumbags who will try to make a buck any which way they can by ripping off others?
That image exists because of places like All Speed.
I took my car there for the first time in 2011. Back then, a guy named Steve Richardson worked there. Steve is a good, honest guy, who knows his stuff. Unfortunately, Steve quit working there around 2012. So what All Speed is left with is the owner, Tim, one of the most unprofessional businessmen I have ever encountered, and his staff of lazy, dishonest mechanics.
My most recent visit was a simple fix. Replace a CV axle. Easy. I diagnosed the problem myself and would have fixed it myself had I had the time. After a week of having my car up there, I call All Speed to see the status, since they hadn’t bothered to call me. They hadn’t yet found a CV axle (aka hadn’t looked) but did find about a dozen other problems, which didn’t actually exist. They had the audacity to tell me I needed a new clutch, which I had just replaced with a brand new clutch less than 3000 miles prior. Initially, I was cordial, and just implied that I didn’t have money to do anything, and that I needed my CV axle replaced ASAP.
Fast forward about 3 weeks. They still hadn’t found a part, even after me giving them multiple leads on where to get one. So they said they could just have it rebuilt. I agreed, thankful that maybe I could get my car back within a week or two.
Fast forward another 3 weeks. I go to pick my car up. Unprofessional Tim isn’t around, but his mechanic is. He insists that I need a new clutch, amongst other things. I ask him if he wants me to bring in my clutch and clutch installation receipt. He gets really smart with me, and I give it right back to him. Pay and leave, vowing instantly to never go there again.
But I wasn’t THAT angry until months later, which would be last week. Had my car for sale, and an interested buyer ran a carfax, and called All Speed. He said he was no longer interested because «All Speed had nothing nice to say about me or my car» and that the car needed a new clutch. Luckily, I was able to sell the car to another buyer within a week, but it’s just another example of how unprofessional, rude, and dishonest these scumbags are.

Wow this place continues to screw me over.
I took my Jeep into another mechanic to find out what the issue was with noise that was now coming out of my Jeep. I find out that the transfer case needs replacing. In my head I think, «ok, so All Speed may have been right before». Then the repair guy asks me about the rear differential and when it was installed. «Why?» I ask. He says they are the wrong size. All I could do was laugh to myself. He says because they are the wrong size, they don’t match up with the tires and their tearing your transfer case to shreds. This was just perfect.
So All Speed not only took my car away for a summer, took over $ 2000 of my money, and taunted me over the phone, they also installed the wrong parts that now have to be replaced again. Thanks guys, you’re swell.

Zero stars really! Worst customer experience I’ve ever had with any kind of business, ever.
I originally had 4 tires shipped from
to Allspeed for mounting and balancing. The next day I noticed dimples on the inside of the wheels where they had been damaged by their tire mounting machine. I emailed pictures of the damage then called. The owner, Tim Hannon, told me it was «impossible» their machine caused the damage, he would not accept the pictures as proof and insisted on seeing the wheels in person. I load the wheels up on my roof rack, they’re track wheels, and bring them for inspection. Mr. Hannon then refuses to look at the wheels saying, «I don’t have to, I saw the pictures, what do you want», while using a very belligerent tone, no apology, just attitude. I asked to have tires mounted and balanced for free next time as repayment and he agreed.
Today I went by AllSpeed to get my free mounting but nothing went well. We looked at his tire mounting machine and the damage on my wheels EXACTLY matches the jaws on his machine, somebody forgot to put the protective shoes on the jaws.
Mr. Hannon says my wheels are, «a piece of sh_​t», and reneges on his deal, now saying he will only mount tires if I pay cash. When I do not agree to pay he gets in my face, literally 6″ away and shouts, «Get the f_​_​k out of here», calls me a «freeloader» and threatens to call the cops.
Tim Hannon is one of the most loathsome, repugnant swine I have ever had the displeasure to meet. I remain calm and reasoned, he yells, and swears. He is a liar and a cheat. I have no earthly idea how this place stays in business. Do NOT patronize this shop.
Edit/​Update (06/​09/​2016):
I’m happy to find that TireRack no longer lists this place as a Recommended Installer, possibly they received more complaints.

I took my 1999 VW Cabrio in because it was not shifting right and I was sure I needed a new transmission. It would have been several thousand dollars to replace it. Thomas said they would check it out and see it they could «reset» it to get it shifting correctly. It worked! It cost me next to nothing. That was almost a year ago and it is still working fine!
They have also done a good job in the past working on my Porsche 944 and 968.
It is truly enjoyable to work with folks that you know you can trust and are also car enthusiast.

I love this shop. I have been using their services since they were in that drafty warehouse on Dividend. I have had a lot of work done to all 3 of my vehicles especially my show car. They have installed numerous aftermarket parts for me including a supercharger and they dynoed my car for me after the install. There mechanics are top notch and I really have a hard time letting anyone else work on my vehicles. One thing I just recently found out is the mechanics are paid on salery so THEY DO NOT WORK ON COMMISION like other shops… so there is no advantage to them to try and take advantage of a situation.

By far the most professional auto mechanic business I have ever used. Actually clean inside, even in the shop area.
When my dealer told me I needed a new engine for $ 8000, I got another opinion and boy am I glad I did. They instead got me a on regular regimen of sludge treatment and my car /​engine lasted another 7 years! Finally an accident did it in, but it was still working.
They may charge a bit more per hour, but to know that they are not looking for ways to scam me is priceless.