Walmart Supercenter

This is for the Optical department. Shop elsewhere!
Called on Sunday to let me know my glasses where ready. But I couldn’t pick them up. No optician there. I was told to come back Monday between 9 and 9. Arrived at 7pm, no optician so I cannot pick up the glasses I already paid for. No optician was involved in picking them out, or pricing. I will not support a business that wastes my time.

I don’t even want to give a star on this store, but i have to in order to write a review. I have a very bad experience with their vision center dept. Their license optician Sheila Rollins was the meanest person and doesn’t know what customer service is. I know that pick up time is only 10am-​5pm, but I called the vision dept exactly 4:51pm to let her know that me and my son already on the traffic light and might get there before pick up time closes at 5pm or we may be 2 – 3 minutes late, so I literally beg her please to give me 2 – 3 minutes of her time but she said she can’t because she have to clock out at exactly 5pm and she have something else to do. So she said i only have 4−5minutes before 5pm and hang-​up. So i risked all our lives driving fast and crazy just to get there before 5pm. I was so upset because that’s how they treat a customer who literally beg for just 2−3minutes of their time? She even said, with the ugliest attitude, «what’s your problem? You got your eyeglasses!», and i feel like duh!, i got my eyeglasses coz i made it 2min before 5pm coz i drove fast and crazy to get there because she can’t give extra 2minutes of her time! Then it’s already after 5pm when i finished talking to other lady who gave us our eyeglasses noticing that, the very ugly attitude lady still there sitting on the chair!!! I looked at the time and said, «it’s already past 5pm and you’re still here when you said you need to go exactly 5pm coz you have something else to do». She turned her back on me and she left at exactly 5:18pm. I feel sorry for this store to have this kind of associate with manners and attitude problem. She shouldn’t be working dealing with customers coz she doesn’t know how to go even extra minute for her customers. I will definitely not coming back to this store and will tell everyone else i know not to come to this store especially their vision center dept. I just hope she won’t experience the bad treatment she gave to me or worse when it’s time for her Karma…

I don’t know what the other reviewers were experiencing when they visited but I’ve had nothing but good experiences. I am always greeted with kindness and throughout the store the employees speak to you and ask if you need any help. Maybe it’s the customers that have the problem and not the store itself. I drive all the way from East Point to Peachtree City to have a nice experience in a pleasant and clean Walmart.

Please keep the men’s bathroom clean. The cleanliness of your customer restrooms show your care for your customers. They earned you an «F» yesterday at 5pm.

This is Walmart, and the whole point of going to a cheap, low quality, big box store like this, is that you can get in and get out quickly. That being said, I cannot for the life of me understand how this place justifies its own existence. I can only assume that it has cut so many essential personnel that it has now become profitable. In this particular case, the very fact that this Walmart Supercenter exists at all, seems to suggest that the residents of Peachtree City are willing to tolerate any kind of absurd contradiction in a companies purported purpose, so long as it means they can find the majority of the stuff they want to buy in a single place.
There is absolutely nothing convenient about shopping here. By all means, the people working the floor in this Walmart, do every single thing that they can to make sure their customers needs are met. But every single time I come to this Walmart it quickly becomes apparent, that management decided to run this store with a mere fraction of the employees it actually takes to make the store work effectively from a consumers perspective.
This is a Supercenter, it has something like 30 checkout lanes. I have lived in Peachtree City off and on for nearly eight years now. At no point in my life have I ever seen the entirety of those checkout lanes operate at full capacity. Not during off holidays like Halloween or Thanksgiving, not during major holidays like Christmas. I have never once seen this store employ enough cashiers to staff the entirety of the of cash registers it has, let alone employ enough staff to ensure that wait times at any given checkout lane are minimized. This store employs the absolute bare minimum staff necessary to at all times.
When you stand in line at this place, you can’t help but feel that it is almost as if the management at this particular Walmart location, placed the the overly abundant checkout lanes there just to be ironic. Perhaps just to piss you off. So while you stand in line with an ever growing assembly of other annoyed, albeit equally patient and polite customers, it is not uncommon that you all talk about how absurd it is that there are eight checkout lanes to choose from at 6 pm on a Friday, in a store that has the capacity for thirty. Thankfully, most working people have enough common decency to not be rude to the people actually manning the lanes, because those people had no choice in how management decided they should do the jobs of multiple people in one for the same pay.
During peak hours, the self-​checkout always has a line of customers extending into the main thoroughfare. It seems clear to me at this point, after a decade of visiting Supercenters, that no amount of training can adequately prepare any single employee to handle the demands of multiple customers simultaneously checking out, at eight different self-​checkout machines, when combined with the routinely malfunctioning nature of the machines. But those employees try as best they can, and they do it well.
Should you have the misfortune of visiting this place really late at night; you can rest assured that whatever unfortunate, overworked and underpaid person that was initially tasked with manning the self-​checkouts; will have been inevitably reassigned to fulfill not only their existing duties as self-​checkout cashier, but will have also been simultaneously tasked with cleaning floors, or rearranging shopping carts to block off any recently polished portions of the stores floors.
When I last visited this location late at night, I gave up standing in front of my self-​checkout machine, and finally resigned myself to sit on the metal bench in front of self-​check out for twenty minutes. Finally the exhausted staff member who was tasked was watching self-​checkout stopped doing her custodial duties, and got back to self-​checkout to help me. It was not her fault. Her employer decided that she should play the role of dedicated overnight cashier, and custodian.
Beyond this, is what I consider the most unforgivable grievance of them all… At some point, after deciding that they could maintain a staff of 100 do the work of 250, management at this particular Walmart, decided that they were going to do away with the handheld plastic baskets that people use when doing light shopping entirely. In their place, the store offers trendily branded cotton bags that you can PURCHASE to carry around the store, to do light shopping.
Management at this store, can’t even be bothered to hire enough staff to work the place and make checkout convenient, and yet they think I’m going to PAY them extra to carry less items? Walmart represents the largest retailer in the world, and if they think for a second that I’m going to pay a fee, for the convenience of being able to carry a smaller amount of products around the store, they are sorely mistaken.
Not once have I seen a manager on the floor at this Walmart, and I suppose that is very telling.

I dread shopping at walmart. Checking out takes as long as finding what you are looking for. Always see people wth their blue vests walking around, but they never seem to know where anything is, they don’t try to help you find it, and they don’t seem to care. You can tell the corporate culture is one of a ‘mill work’… spend lots of money to create the brand image you are cheaper (not true… definitely not on groceries), so you can move the customers in, keep them wandering around in search of what they really wanted to buy, making emotional purchases, only to stand in line to check out.
I have NEVER been to walmart where i only had to wait behind one person or less in the check out. Almost always have at least 3 – 5 carts in front, out into the main aisle… while I see blue vest after blue vest wandering around, even managers, completely oblivious to the fact that 20 people are waiting at 4 registers while 10 registers sit there unopened. Their self check out is a joke… half the time it doesn’t work, no one is there to help, and in reality you could walk right on by because the little old lady they use for security can’t hear and spends most of her time chatting with other people.
Can you say dejavu on K-​Mart woes 10 years ago? Locally, K-​Mart has started to really grow in business because people don’t want to deal with the «walmart experience».
If you are a stock holder, sell it now because the end is coming. Not the Walmart that was America’s favorite store anymore. And with Kroger coming on strong to add merchandise to their grocery footprint, walmart will have more competition than ever.

Today (3÷21÷15 around 4pm) I had the worst experience at Walmart. I went to the hot food section to order chicken and we waited forever until one of the workers finally acknowledged us standing there. Then she was the most rude women. So unpleasant and at one point she was yelling at me because I didn’t know what sizes they had to choose from. I also watched a man get treated very poorly as well right next to us. The women didn’t answer any of his questions and she said to him «do you want it or not». Really upset about this service. If there was another Walmart I could go to I would.

Perhaps I just outwitted myself. I was headed to Staples to pick up office supplies and some small electronic items for a new project team. I had the clever idea of going to Walmart for better prices. Mistake.
I was actually able to find most everything I needed and wound up with about 30 items in my shopping cart. Finding things was far more time consuming than I could afford over my lunch break, but I did it and felt ready to go.
Ready, that is, until I reached the checkout. There were special lines for under 10 items, special lines for under 20 items and special lines for self-​checkout. I went to one if the two only open lines which were not ‘special.’ Stood there for ten minutes while time stood still. Grey-​haired retirees in walkers and wheel-​chairs, with fishing poles and Depends jammed into their stretch-​waste jeans all milled about ahead of me while the clerk stared and slowly slid cases of Ensure and dog food past the scanner.
Sheesh!
I went to a self-​service line, which was dysfunctional — it wanted every item to end up on its little scale. A tired Walmart employee sat in a chair and watched me get frustrated. She was speechless as she shuffled her feet and stared.
I went to a special line for 20 items or less and asked the idle woman there if she could ring up more than 20 items. «We don’t like to do that», she told me as her compadre at the neighboring special line for 20 items or less stood idly by and shrugged her shoulders.
Unnerving.
I could not waste any more time in the Muzak-​soaked, fluorescent light of that Purgatory of retail. I had to leave.
«Okay,» I said, «I left a cart full of 30 items back there», and I left.
Found a quick lunch, went back to work and spent my $ 400 at Staples that evening.
Enjoy!

Excellent-​But there were times I cannot find what I want to buy in the Walmart although I presume a super center should have them.

No chair covers or even a hint of a small fabric section? The layout can be confusing, especially if you are used to Super WalMarts with the groceries on the right. You can do your grocery shopping here, buy interesting looking jewelry, find toys, and comb through random rollbacks. The downside is that if you are looking for one thing in particular, this Walmart may not have it. However, if you are looking for a bunch of processed food, a McDonald’s, or want to spend less than $ 20 (because Kroger here is fairly inexpensive), come here. It seems to be expanding every year, and it is certainly more upgraded and more disinfected-​looking than the smaller Walmarts.

UPSIDE:
SUPER STORE including SUPER MARKET; amazing customer service. All Wal-​mart basics. Great meat, dairy, frozen food, etc. departments.
DOWNSIDE:
Fresh food variety is pretty poor. Little variety — basic potato, apple, onion, lettuce, carrot, celery — no fresh spices, no lemons, no cranberries — really needs some departmental review.