I made an order to this Dominoes 1 hr and 3 minutes ago. When I ordered, I asked the person to ensure that they can deliver to my address. The person said yes and took my payment information. I just recieved a call from the«shift manager» stating they do not deliver to my address. The manager did not offer any compensation only offered that I come pick up the pizza. If wanted to leave my house I would have done it 1 hr and 3 minutes ago. Bad customer service. Now I need to ensure they didn’t charge me. #fail
Monica W.
Évaluation du lieu : 2 Pearland, TX
Ordered pasta primavera. It tasted good(the only reason I’m giving two stars), but there wasn’t even enough pasta to cover the bottom of the bowl, nothing like the picture that shows a full bowl. I wish I would have taken a picture so I could show how ridiculous it was. When we called asking to speak to the manager, we sat on hold for 15 mins. They picked up the phone three times asking to take our order instead of putting the manager on. Quickly went from an item that I would definitely order again to a situation where we won’t be ordering any items from Dominos in the future.
Reina P.
Évaluation du lieu : 1 Houston, TX
Apparently ordering/delivering a pizza is complicated tough job these days. I ordered online not only to get a call 10 minutes laters stating they dont deliver to my area. Gentlemen on the phone is super nice and told me the order has been placed at a location which will deliver to me. Only instructions I had was to call that location to give payment. Once I called I found myself filling them in on the situation and re-ordering my pizza. Lost about 25 minutes due to inefficient brainless service. Never again, rather give my money to a family business who cares about every order they lose. Get it together Dominos, its not rocket science. Well to you, maybe. Good Luck to anyone who has moved into a new sub division in Pearland. Apparently we don’t exist.