Infinite Life Medical

THIS PLACE IS HORRIBLE AND I’M REPORTING THIS ESTABLISHMENT TO GROUPON. I purchased a Groupon for an hour long massage, and I ended up asking the massage therapist to stop the massage after 30 minutes. The place is BLOODY LOUD. You can hear every single word people outside of the room are saying. Not to mention, the massage therapist doesn’t even seem to be well-​trained. I’ve had numerous massages at different establishments from upscale spas at hotels all the way to not-​so-​fancy Asian parlors and THIS PLACE IS THE WORST. The therapist didn’t seem to use proper technique. She didn’t target pressure points on the muscle. Instead she just kneaded the muscle without much care or deliberate attention. I wouldn’t recommend this place to anyone.

I miss José or Carlos. He was good. Today I redeemed a Groupon massage and a lot of things were bad. First, they called the same morning two hours before to confirm my appt. Then I got there 10minutes early yet we did not start until almost 10min after my appt time, but the massage still finished 10min earlier from the moment I entered the room. If you factor in dressing time it’s still off. The massage itself was very rushed and 70% of it went by very fast. Doesn’t seem very relaxing. I let most of this go, still tipped her & left with a normal demeanor but afterwards it was highly unpleasant.
I’ve never ended up with so much oil that it ended up in my hair & face. There was so much oil on my face she smeared my mascara and almost wiped off my eyebrow. This is a massage not a facial so having that much oil coming outta my face & hair was unpleasant, uncomfortable & left me in a foul mood rather than a relaxed one. I had to run errands afterwards, so leaving looking like a grease ball left me very unhappy and annoyed. This is my experience and I’ve had massages before.
Bloody heck José gave me a much better experience but nameless lady (I won’t give her name) left me very disappointed. There were lots of other ppl there, so perhaps a completely off day for me? Thank you, but def not returning and will warn others against going. Two stars instead of one is being gracious. Figured she didn’t leave me immobile and you pay for what you get (Groupon), but that also means the massage was not worth $ 70and neither should her tip be based on their «20% on $ 70» recommendation…

Does any one answer the phone or is there an alternate number to dial? I’ve been trying 954−437−6660 for over a week now. I’m trying to schedule an appointment

I have a bad shoulder and I come here to get my massage and Jose is the best !! I would give him 10 stars if possible !! His work is magnificent. I referred my cousin here and she loved it. My husband went to Jose as well and no problem at all .
He’s really nice and I just have to say it’s not one of those massage where you don’t feel anything. This is like serious hands on and he’s AWESOME ! If you want more pressure just let him know and he will do it!
I also went to Cathy, I like deep massage and super strong but she was way too strong for me. She was a sweetheart though :)

Great massage from Jose. I’m in sports 6 days a week and I needed a local guy to really get my body feeling normal. I would have given it a 5 but some of the staff was having a loud conversation with a client in he hallway during my massage so I’m trying to zen out and I’m listening by some loud client. Just escort all clients not in a room to the lobby to keep the rooms as zen as possible.

Great office! Great knowledgeable and caring staff! Massage therapists are awesome!

If only I cannot put a star!!! This place is not professional at all!!! I purchased a groupon and schedule wks in advance. The office calls to confirm the appt a day before. Ok so I get there on time ready to have a massage. Fill out the form… front desk then tells me. Oops we must have over scheduled. We have someone here already. We need to reschedule. Not an option!!! Or you can wait 1 hr or you can be rushed for a half hour massage during her lunch hour. ******€,?€¥ are you serious??? What a waste of money and time. Buyer beware!!! Dont bother. This is not a professional establishment!!!

Very dissatisfied with the service. I had to be rescheduled two times and on the second time, she had to call back due to a mistake in the day. When I was promised an extra 20 minutes for the inconvenience, it was not given to me. After the iLipo procedure, the associate just handed me my progress log and walked away, with no closure, no «thank you» or «have a great day». Then the receptionist asked «you know the gratuity is not included, right?» Very unprofessional.

This place has the best massage therapists I’ve ever experienced and I dont know where they find them! Mily is my favorite but a couple of times I’ve had others and they were awesome, too. I read the other reviews and had to chuckle because I know who the creepy guy is that they’re talking about as well as how noisy the environment is. I’ve been upset about waiting in the lobby, too, but the first time it happened, I went off on the «receptionists» and went next door for a pedicure, planning on never going back. One of them was proactive enough to call me and let me know that after my pedicure I could get right in. I’m glad I went back because I actually liked the creepy guy, loved the massage and started going back every 4 weeks. I rave about this place and even though I moved to Atlanta, I still go there whenever I go back to Miami, which is now quarterly.

Let me explain the 3 star rating, for what could possibly have been a one or two star place. I purchased a Groupon deal, which is quite frankly, the only reason I could ever think of to come in here. Their regular price for a massage is $ 70.00. There is NO WAY I would pay that here. That’s what spas charge! Liliana was my massage therapist for my one hour treatment. She was very good. Rating her massage alone, this would be a four star, with the potential of this masseuse being a five star, once she got to know exactly what I like. She is strong and attentive to whether you want more or less pressure.
Now the bad. This office is not very professionally run. There is too much going on. A noisy office is not conducive to a relaxing massage experience. I wanted to get up from the table, open the door, and yell «shut the hell up»! I mentioned it to the masseuse, whom I could tell was not so happy about the noise herself, but she didn’t go out there and ask them to keep it down. This place will never be as quiet as a spa, but there is no excuse for the lack of consideration by the staff. Most of the noise was the staff talking to eachother. One was particularly annoying… a female, possibly one of the chiropractors, who was upset about someone having moved one of her tables out of a room. She voiced her displeasure several times, and was still barking about it to the staff as I was leaving. With the proper management, this issue can be resolved. The phone lines need to have volume turned down, and the staff needs to turn their voices way, way down. The question is, will they?

I scheduled a massage from a groupon I had. I left feeling completely tense and uncomfortable. One of the chiropractors pointed out my acne and tried to suggest a solution. Then, he stated I would be perfect for a procedure that would suck fat off my stomach. I did not understand his sales pitch at all. He came off as crepy and invasive. I came out of my massage with bruises on my thighs and I was numb from my knees down and elbows down from how cold the room was. It was the worst massage experience I’d had. Please find another place if you want to leave relaxed.

I purchased 2 groupon packages for my girlfriend and me. They were for One hour massages. What a waste of money and time. First of all the Groupon was so misleading I had no idea I was calling a «dr» office when I tried to set up an appointment. I was forded to wait 2 weeks until the next availability then once I got the One Hour massage it was actually only 35 min. I had to wait in waiting room then by the time she started it was 6:30 and I looked at the clock when she finished and it was 7:05. Rip off. Also the whole experience was like being beat up in a bus station. I could hear everyone’s conversation all around me so loudly. The actually massage was way to rough and no matter how many times I told her «too hard» she softened then got hard again. Lastly, I did not like the «Dr» diagnosing me in 2.6 sec and selling me on this place. My hips are out of alignment like a car? Come on. Skip this fake pain clinic and just go Asian for a massage.

Customer service is horrible! Don’t waste your money here, it is not worth any deal they offer. I purchased a package that included 6 sessions and I will NOT be getting all treatments! On my 4^th appointment I walked out after sitting in the waiting room for over 45 minutes, and this wasn’t just one time, every appointment I went to I waited close to 45 minutes by the 4^th time I couldn’t take it anymore. I know that 45 minutes dosent sound that bad to some people but EVERY time, but that would be 4.5 hours when I finished all appointments, and I find that to be unacceptable! And the manager/​owner, whatever he is, was very rude when I left, like I was wrong for being upset for waiting. Never a «sorry for the wait» from any staff”. Very unprofessional. Spend yor money anywhere else! Would never recommend this place to anyone.