Amazing service. If anyone needs to find a pair of frames or lens Robert is your man. Absolutely amazing service and is a man of his word. Highly recommended!
Jx L.
Évaluation du lieu : 5 San Jose, CA
I saw the other reviews and it freaked me out. I had already scheduled an appointment and didn’t want to welsh on it. Anyways. everyone was SUPER nice, friendly, helpful, upfront. and the Optometrist, Dr. Tenn was great.
Mike P.
Évaluation du lieu : 1 Pembroke Pines, FL
I had an eye appointment today. I waited an hour past my appointment time to start the exam. My wife had problems with glasses being made incorrectly here. They are pushy about the ultralight lenses. They are also expensive. They quoted me nearly $ 1,000 for progressive lens glasses. They charge $ 20 a box more for my contacts than our warehouse store. Finally, Andrew is obnoxious, lots of unwanted advice about frame choices.
Celina R.
Évaluation du lieu : 1 Pembroke Pines, FL
Horrible! Horrible! Horrible! Do not go here!!! They broke my lenses and then said that they were not responsible for it! That it was a risk I took !!! They also asked me why I did not get it adjusted at the other LensCrafters that I got the lenses actually put it. Why is that their business to begin with? So that this would not be your problem? Let’s be profession because obviously this place is not! Not professional and would not even handle the situation. I had to wait there for another hour!!! I had to handle all the phone calls!!! This place has no customer service at all!!! Store 5020 and manager Lisa who broke my glasses!!! You suck!
Fanny T.
Évaluation du lieu : 1 San Diego, CA
Lens-crafter by the entrance of Pembroke Pines mall. I went a Saturday and this girl named Yeny with glasses«helped» me out. She kept rolling her eyes at me and my daughter. She gave me a terrible attitude when I asked her to see different frames. Like if I was bothering her. I felt so uncomfortable that when I asked her to speak to a manager she said that no manager were available with a smirk on her face. Never again ! Left the store and I will never be coming back as long as she’s there.
Shiela G.
Évaluation du lieu : 1 Hollywood, FL
We had a looooong wait before they could see me and my husband for consultations with appointment. We were just curious how much fashion contact lenses would cost us and we were told it needs consultation. The girl at front desk didn’t even want to understand what we were asking but gave us the quote over the phone anyway. After waiting 1.25 hours we found out it costs way more than the front desk had told us. What a complete waste of time for people who only have one day-off a week.