The Eye Center

***BEWARE***
I being wearing glasses all my life and try several optical places but by FAR. This place conduct business in an illegal manner. For the first time EVER! I was told that the doctor required me to have all the upgrades on lenses. Even transition lenses. I stopped them and asked them… Aren’t these all upgrades? The guy told me, NO! So, I told him. Well, I don’t want them! He got furious!!! And could not say a word. As frames, I demanded to see only insurance cover. He said, we don’t really have those… I was about to punch him! So, I gave him my old glasses and ask him to put the lenses there. He informed they cannot do that! By then he showed me three frames cover by insurance. I believe this behavior is unethical.
Oh, they also charge extra $ 120 more for stigmatism (specialty exam).

My son has been seeing Dr. Amanda Nanasy for three years now and she’s the absolute best! Very good with kids! She’s very professional, answers all your questions. The staff here as well is very professional and are knowledgable in regards to insurance related questions and if you need a call back to verify your insurance they are the best!
The only reason I didn’t give this place five stars is because the wait time can sometimes get to you. But if a place is busy that means it’s an excellent establishment! So I don’t mind the wait as long as my son is getting the best service. Also their glasses are in the higher end. This year my son was able to get some decent frames with his insurance still paid 200 for the frames. Last year I got the prescription and took them to target and paid 120 and target has a better policy on broken frames, kids are kids! I think next time I’ll try target again!

I have been coming to this place for the last 8 years they are awesome and they take care of my eye needs
I also deal with Richard when I need to purchase some eyewear and he always takes care of me .
I wouldn’t go somewhere else because these people for me are the best, professional and they know what they are doing.
They are worth every single penny.

Not a fan.
I have been here a few times and got roped into spending way more than I needed to in the past (I had never had contacts and didn’t really understand what would be best for me). I also was also told I needed to have a specific eye exam that I later found out I had to cover out-​of-​pocket, and they never informed me that I could have the same test done in another way for free, so that was annoying and expensive. Otherwise, it seems like they had everything there to provide all services.
On my last visit, one of the Dr.‘s insisted I try a weighted contact, which I did. I hadn’t even made it out of the exam and I could’t see… and my eye was very visibly pouring tears down my face because something was wrong. The Dr. (I wish I could remember which one) was unnecessarily defensive (weird) and snapped at me and made me feel like I had no idea what I was talking about. He looked at it with his scope, told me it was fine and that it would be ‘a little uncomfortable’ and to keep it in. I made it to the front desk before I couldn’t take the pain and then took it out. I couldn’t see clearly out of my eye for 3 full days following that. Obviously that isn’t me just being ‘uncomfortable’. I am especially annoyed because I spoke up and said something was wrong, and he shot me down like I was just wining and like I had no idea what was best for myself.
I am sorry maybe the doctor had a bad day or whatever, but he should have learned by now not to take it out on his patients. I would have been better off if I never went.

I have been going to The Eye Center for over 20 years. I ran into a few glitches when
Dr. Morris retired as the doctor who took over his practice was not as knowledgeable in the area of gas permeable contact lenses. I decided to give Dr. Nguyen a try before going somewhere else. I am glad that I did because she is an excellent doctor. She is very knowledgeable and explains everything she is doing during the examination.
Dr. Nguyen is also very friendly and personable.
The phones are staffed with friendly personnel and I love the fact that they answer your call immediately. The front desk staff is very friendly and welcoming.
When it comes to selecting the perfect pair of glasses, Belinda is awesome. Her suggestions for frames have helped me get outside my «comfort zone» and I am always pleased with the outcome!

I have been a patient at the Eye Center for about 18 years now, and since my first appointment I have received nothing but the best treatment anyone can ask for. The entire staff is very professional, courteous and knowledgeable. Once you give them a try there’s no need to look any further. You will be a satisfied patient.

I called in advance to find out the cost for an eye exam and optical prescription. I was given a price, and I reconfirmed price when I arrived at m appointment. While there, they kept trying to «up sell» other services like I was in a store, which I refused, because I just wanted a basic exam. When done, they handed me a bill for more than I was told, when I asked why, they double talked as to why I had to pay more, even though I had not authorized any additional services. No matter how I argued, they refused to listen to reason. I felt like I was dealing with a used car dealer. Neither I nor any of my family will ever go back.

This place is bad!!! I have been a patient here for 25 years and when I come in with a small problem they want to send me to another doctor. There was not even an attempt to help me and they had addressed this same problem in the past. The doctor refused to even look in my eyes to try to see if she could help. She just sent me on my way with a list of other expensive doctors to see who I explained would not take my insurance. She didn’t care she refused to even look in my eyes and sent me away. Find another eye care center!!!

Great place. I went there to get a full eye exam for contact lenses and the service was excellent. Saw the doctor clean all the machines before I used them. He explanied to me each test he was performing. Very nice front desk staff. Everyone was very friendly, even the patients waiting in the waiting room. The office is very clean and I really enjoyed all the Miami Dolphins memorabilia. HUGE dolphins fan. Excellent place!!!

I went to this eye clinic for over 20 years and «watched» the service there get worse and worse each year. Too many times I had to return glasses because of a mistake in the prescription. There is no feeling of personal care now. It is just a business. You are given impersonal treatment by everyone from the receptionist to the eye doctor to the eye glasses fitter. Any new type of eye testing or product is only used to upsell, so that they can charge you or your insurance company more money. They keep emailing me appointment requests and I keep telling them to unsubscribe me, but the emails keep coming. Dr. Morris was my doctor the entire time. However, if I ran into him outside of his office, he didn’t recognize me. Perhaps he needed new glasses!

I disagree with both reviews. The office is a racket to get you to buy really expensive glasses. On my first visit, I waited an hour and half to see one of the doctors. The doctor gave me half an exam, just the eye test and then put drops in my eyes. The doctor told me I needed glasses and told me to see an optician to get my glasses and then would see for the rest of my vision exam. Their glasses are very expensive and they try to push HD vision glasses on you for the tune of $ 500 and that wasn’t even with a good frame. I picked out my glasses and then it took another hour and half to see the doctor again so she could look at my dilated pupils that took 5 minutes. It was a three hour ordeal. Then when I got my glasses I couldn’t see. Another 3 hour wait for the doctor who said I needed a stronger prescription. Just picked them up today and I still can’t see out of them. This is a horrible place. When you walk in there, there are always about 20 people waiting to be seen. Twice the doctor has given me the wrong prescription. Please consider getting your eye exam and glasses somewhere else. It will save you a lot of time and money!

I like this office very much simply because they have excellent doctors who take their time with you, especially when it comes to testing and explaining all that they are doing. They have helped me with my vision problems big time. However, the lack of the fifth star has a lot to do with pricing on the eyeglasses. They are a bit pricey, but the selection is excellent. You’re not going to find what they have in Target for sure. I am not crazy about it, but I will pay a little more for what I think is quality.

This is the place I have been going to for the last three years. The staff is great and the doctors are awesome! What I don’t like at times is that they are a little pushy at times when it comes to buying a pair of glasses. Beware of the prices. I personally think that they are expensive, but the reason that they received 4 stars from me, was becaues the doctors know their stuff and the staff is amazing! they also are open on Saturdays and late weekdays!