Amber Spa

This review is for a pedicure. I bought 2 vouchers on Living Social for «Keratin Masque» pedicures for my friend and me. My pedicure was eh. I suppose it was worth the $ 24 discounted price of that I paid. It was definitely not worth the $ 41 full price quoted on the Living Social site.
First of all, the pedicures were supposed to last an hour. From start, which was soaking my feet in the tub for at least 10 minutes, to finish, which was when my top coat was done; took exactly 34 minutes! The scrub part of the foot rub lasted about 30 seconds and the lotion part of the foot rub lasted about a minute. I was disappointed because that’s usually the best part of a pedicure! The «Keratin Masque» consisted of plastic bags filled with heated keratin (I guess that’s what it was because nothing was explained to me) that were wrapped around my feet. It was left on for about 5 minutes. At a more upscale salon, which this is supposed to be, I expected a better quality pedicure. I get a nicer, longer foot rub, and better overall, hour long pedicure, at a nail salon in a local strip mall. They charge $ 28 for a spa pedicure.
The woman who did my pedicure was not very friendly but she was nice enough, although she did not explain anything that she was doing. The full price of the service was quoted as $ 41 on Living Social so I tipped her $ 8.
The atmosphere was pleasant in the salon. They had a sign that said no cell phones, which I liked, because there’s nothing more annoying than trying to relax during a pedi and the person next to you is talking loudly on their phone! They have no TV, which I also liked, and they played classical music. The pedicure stations are private with petitions between you and the person next to you, which was conducive for privacy and quiet. The women doing our pedis were talking to each other though, which I could have done without. They need to get a fan in the bathroom too because I clearly heard someone in there «tinkling».
What turned me off the most about this spa, was the gloomy receptionist at the front desk (heavy woman, with dark hair pulled back, and dark eye makeup). She was not at all friendly or welcoming. In fact, she was not there when we walked in. I had to call out hello to summon someone from the back. When I went to pay, she asked how everything was and I said good. Then she took my phone to get the Living Social voucher numbers and handed me a receipt. I looked at her, kind of waiting for a thank you, or something like that. She looked at me, I looked at her, there was an awkward pause, and then she said… nothing. There was ono thank you, no come again, nothing! It’s like she could not have cared any less that I came in that day. That’s not a very good way to run a business, if you want people to return. The last impression I got of the salon before I left after my «just ok» pedicure was negative.
Based on the mediocre pedicure and the lack of customer service, I would most likely not return to this spa.

Dr. Hauschka Facial — 2 hours of bliss. A wonderful facial, massage elements, comfy furniture. I wish I could go weekly! I felt good all over!

Great Spa. Better than before.

I got a great massage here from Twanna! I would definitely recommend her and would certainly go back. She asks good questions (problem areas, areas to avoid), and clearly takes your responses seriously. I felt very catered to. I was also pleasantly surprised by her strength — if anyone is looking for a deep tissue massage, go see Twanna!
The space itself is pretty nice, when you go in for a spa service there is a back area with low lighting, water and robes. The staff is also very nice, even though the front desk was very slow when I was there.
Overall a positive experience!

Relaxing manicure/​pedicures. Nice to kids if you want to bring your daughter. The décor is nice.

Had the worst facial I have ever had by a condescending technician. She was hurried, worried about selling product and her eyebrow services, had nothing good to say about any of the products I use and the ones she could not dispute their quality suggested I replace with a different line as they may be old. Had been a regular Amber Spa client a few years ago, for convenience had changed to Metropolis, but they were booked so ran to amber, will not go back, my time and dollars are not valued there and the facial was awful, did not accomplish my goals for exfoliation and moisturizing, left face dry and rough!