Fusion Spa Salon Pensacola Beach

Kayla is a terrifically talented stylist who gave me a cut, color and up-​do for today’s wedding. I’m very pleased with the results and am sorry she isn’t closer to New York City. I showed her a Pintrest photo and she perfectly replicated the picture!

I have been to just about every Aveda salon in the area, and fusion spa salon completely exceeded my expectations. I had a great experience with Kayla, she was able to accomplish the exact color and shade of blonde I was going for after multiple attempts at other salons. I am so happy to find a stylist and salon I can truly trust and look forward to visiting from now on!

Fusion Spa seems like a nice place to get your hair and makeup done for your wedding. It has a nice atmosphere and extremely courteous staff over the phone. But don’t be fooled. I was told it would only take about an hour and a half for a simple half up curly hair do and makeup… Once I arrived, I waited in a room for 20 minutes past my appointment time. Then I was taken to the salon where I showed my stylist 5+ photos of the same exact hair style. Half-​up/​half-​down with loose curls. 45 minutes later I had Annie ringlets and a bouffant but she assured me the curls would loosen up as the day went on. Next was makeup. I am a very pale redhead, which I was assured prior to my appointment would not be a problem. They were obviously unprepared because even the lightest makeup they had was for a tan person. To top it off the only waterproof makeup was jet black mascara. So, 2 ½ hours and $ 150 later, I walk out looking like an oompa loompa with a 60’s beehive. I am not joking. I called my mother on the way back to the hotel in tears and asked she meet me. I wiped off the caking of makeup and proceeded to start over. One of our guests happened to be a retired hairstylist so she attempted to fix my hair. But with all of the hairspray there was little she could do. I managed to make my makeup pretty decent and the hair was livable. Overall, do not waste your time and your money at this place particularly if you happen to be getting married the same day. This was the only bad experience of my entire wedding. I am AMAZED they let me walk out of there looking the way I did. Much less pay full price and wave me out the door. It has been a month since the wedding, and I have waited this long to write a review so hopefully I could be less biased. But at the end of the day, this place is awful.

I used Fusion several times this weekend for wedding-​related services, including massages and hair services for the bride, bridesmaids and mothers. First let me say that Deanna did an AMAZING job on my hair (the bride). She was so great in helping me figure out what to do with my hair and made me feel confident and excited. The massages also were excellent.
However, the overall management of this business was awful. I spent hundreds of dollars there this weekend. Out of eight separate appointments over the weekend, I ended up having to cancel one because of a missed flight. The receptionist told me that I would have to pay for 50% of the appointment because I didn’t cancel 24 hours in advance, then basically called me a liar when I said no one had told me about that policy. I told her that was unacceptable and she backed off a bit. She then waited until I was halfway through getting my hair done, came up to me in front of all the other customers and said she was going to charge my card whether I liked it or not. I told her that was not going to happen and asked to speak to a manager — she said no manager was there and she hadn’t even consulted with one before coming up and making a scene in front of the entire hair salon! The management here should really hire some more mature people.
My second issue here is that we made four hair appointments well in advance for the bride and bridesmaids. However the process was so flawed that three of our appointments were over before they even started in the fourth one! So then we were all just waiting around for an hour. In addition, one of he girls wanted a waterfall braid and the stylist made a huge deal about how she doesn’t know how to braid and kept trying to pull the other stylists away from their appointments to do it for her. Pretty ridiculous. Meanwhile, bobby pins were popping out of one of my bridesmaids’ updo less than an hour after we left the salon.
Given the chance again, I would have just tried to figure out a way to hire Deanna to do everyone’s hair because she was awesome. Everyone else at Fusion was basically incompetent.

Went here for the first time for a highlight and haircut. Huge fan of Aveda products and from what I had seen of their store, I decided to try their services.
There are a few really good things. First, the building is beautiful and the staff is nice. I was taken upstairs immediately for my appt and my stylist got me quickly.
I noticed immediately some of the stylists were not only really talented but they were also friendly with their customers. My stylist, as well as two others I observed, had the personality of wet noodles. Also, despite how nice the building was, I didn’t get a hand or scalp massage, as I had with several other Aveda spas in the past. Although I didn’t say anything to my stylist, you could tell she was just so young and probably just getting started. She used ice cold water to rinse my hair (why, why?), pulled on my hair and knots until I started to get a headache, and used a hairdryer that was so hot it burned my ears. In her defense, I probably should have said something, several times. However, I was just tired of being there, she worked a little slow for my taste.
Would I return? Maybe. Probably not. The price was good, the cut ended up being sloppy and I went somewhere else the following week to try to get it fixed (see a later 2-​star review for that place), the color was oddly red and lacked the dimension I was seeking. The atmosphere is very nice. If I returned, I would go with a different stylist next time.

I went to fusion for a massage and was brought upstairs to their waiting room. The person that welcomed me offered me beverages. I then waited a few minutes and was greeted by Tricia, the massage therapist. She was very nice and Definately knew what she was doing. She started with a foot scrub, then stepped out while I got undressed and got on the massage table. She then worked her magic. She got out all the knots I had. She applied the perfect amount of pressure. I was so happy with the massage, I rebooked with her. I’ve decided I will never go to another massage therapist again. I highly recommend her. If you’re in the area and want the best massage you’ve ever had, give Tricia a try.

I visit Pensacola often and have visited Fusion many time. I get my hair done by Deanna and have loved every minute of it. Not only does she listen to what I want, but she is not afraid to tell me what she thinks. The color and highlights are always fantastic and OMG the cut, I actually have body now!!! The best experience ever!!!

I made a last minute decision to get a massage on a weekend visit to Pensacola. I am so glad I did. The staff at this Aveda spa were very friendly and knowledgable.
Hank was available for a 90 minute deep tissue massage — the best one I’ve ever had. He was very professional and listened carefully.
4 stars is as high as I would give for a spa in a strip. This was a surprisingly great experience!

Stopped by here before dinner while on vacation to stock up on a few supplies. Lo and behold they were having a customer appreciation night, which included a 20% discount off my purchases! The staff was very friendly and helpful.

This place is fantastic! I did a facial and my mother and aunt got hour long massages. They raved about their massages. The girl who did my facial was great. Everything from start to finish was relaxing and my skin felt great after. I did end up buying some products afterwards but no one was pushy by any means. I would give 5 stars but I will note that the area where massages/​facials are upstairs can get a little noisier than I would have liked with the wood floors in the hallways, people talking out there and the click/​clack of people walking by with heels.
Overall a great experience though. Will be back!

I had to call at least a half dozen times just to actually get someone to answer the phone. I finally manage to make a reservation and they tried to bump me an hour before my appointment. I had a very important engagement that day and raised holy hell so the management managed to «fit me in.» I tell you I walked out of there looking like Pee Wee Herman aka the worst haircut of my life. Not recommended.

Oh my goodness. Building a house can make ones body ache! Thank goodness for my trusty little Unilocal app on my phone to help point me in the right direction
As I was sitting on the back porch of the beach house, I was discussing with somebody that we should go and get massages the next day since advil was our new best friend.
That was the easy part.
Thank goodness for that trusty little Unilocal app!
Found this place that is 15 minutes walking distance from our beach house. Holy cow. We were in heaven.
I highly recommend them. They have all sorts of services. Whatever your little hear desires.
Bonus: They are an Aveda spa, so you know you are getting the best.

During a recent vacation at Portofino, Fusion was my go-​to location for a quick blowout. I’m on vacation… why on God’s green earth would I do my own hair?
I was there in the off-​season, so appointments were easy to come by when I needed to get in. Jennifer gave me the rock star treatment with the blue oil scalp massage (I love having tingly MintyHead!) and a shampoo customized just for how my scalp and hair were doing on each visit. She gave me excellent tips on how to care for my hair in general and did a wowser of a job styling my hair.
The salon was convenient to Portofino and is easy to find. Just head for the ferris wheel! Thanks to everyone at Fusion for making my vacation even more relaxing. I wish I could’ve taken y’all back to Texas with me.

Received very friendly service from Liko who gave me some generous samples on Black Friday. I like Aveda product and he was very knowledgable and friendly.
I did not use their salon or massage services, but the staff here are well trained in the product they sell.

I visited Fusion while on vacation and wanting to get my hair and make-​up done to take family pictures on the beach. Though the salon is located in a strip mall, the inside is large with neat architectural details and two levels. I felt like the make-​up artist did a good job on my make-​up. She seemed detail-​oriented, and the finished product was photo-​ready. My only complaint is that the make-​up stool that I sat on did not have a back to it, so my back became quite sore early on during the make-​up application. Overall, I was pleased with my make-​up, and I think it photographed well.
After my make-​up, I had my hair done (they normally do hair first and then make-​up, but I booked last minute and was on a tight schedule). Unfortunately, the hair stylist was running behind schedule, and I believe I was seated about 20 minutes after my original appointment. She worked very quickly, and luckily the results looked good, because there was no time for much styling after she finished drying my hair with the round brush and curling a few strands. The salon had told me that I would be finished by a certain time, if not earlier, and I left there 10 minutes later, after a very rushed hair styling. Normally this wouldn’t matter at all, but we had to meet with the photographer for pictures before sunset.
Overall I was satisfied with my visit and would recommend this salon to others, but I would hope that they would get a make-​up chair that has a back to it, and better represent how long the services will take, for those on a tight schedule. The staff was very friendly, the vibe was laid-​back, and the prices were very reasonable.

I have visited Fusion several times for manicures and pedicures. I own a salon in downtown Pensacola and have come to Fusion when I couldn’t get in with our own manicurist. The staff is friendly, the facilities are relaxing and clean. I’m not a fan of the local «chop shop» nail salons and enjoy the drive out to the beach and thoroughly enjoy my services and treatments at Fusion. You can also stop into the other restaurants and shops in the strip on your way out to pick up dinner and wine!

This is a spa with several massage rooms and a hair studio. Its location directly across from the Hilton makes it basically a tourist salon. I selected it because it is an Aveda location. I only go for haircuts and while the staff are friendly, I never really feel like I walk out with the haircut I asked for.
They will put you in this meditation room before it is time for your service. This room is torture. The only place to sit is either sharp, wiry metal chairs, or this bench seat built in around the walls. The bench is too narrow and forces you to brace yourself, sitting bolt upright. Also, if someone else is in the room, then you’re stuck in social awkwardness. Tip: Don’t come early; skip the room.
Not accessible; all services performed upstairs.