McDonald’s

Definitely not as bad as these other reviews state. Perhaps it has gotten better through the years???
I come here maybe once every 2 weeks late at night after my gym session ;). I usually only get a mocha frappé, but sometimes order food for friends/​family while I’m at it. The few employees that I’ve interacted with were all very polite. My order has never been messed up nor incomplete. Food is always hot and fries, crispy. What more can you ask for?
I can’t speak for the day shift but the late night shift employees definitely get the job done! ⁴⁄₅ stars because I can’t seem to give mcdonald’s food a full 5, or else I would. Keep it up guys!

OK, I go to McDonald’s everywhere, as I guess lots of folks do. This one is inconsistent. I was there Sept 25 about 10AM in drive thru. I ordered Egg McMuffin and it was nice and hot. Is it supposed to have ham on it? (we don’t usually eat breakfast at McDonald’s)Mine did and it was good, I just wanted eggs on a muffin but that was ok. Gal at the window very courteous, «Have a nice day!»
Then I went Sat. Sept 28 again for a sandwich, about 2PM — went inside this time and waited what I considered too long for anyone to take my order. There was what looked like a mgr. running around filling orders while an order taker at the counter was very busy filling other employee’s food order. If it wasn’t for the wait I wouldn’t have noticed the amount of flies! Ugh! Too much for me — too unsanitary so I just left.

Given that I live in the Heights, I stop by here when in a rush to work or class. I have never had worse service at a restaurant. The employees clearly have no desire to complete your order in a timely manner, let alone, correctly. Time and time again, they have messed up the simplest of orders (I.e. #2 to go)
Needless to say, I take other local options of fast food over this location when I am hungry.

Without holding against them a recent 2011 occurrence where one of their employees (who had already been found guilty of stealing peoples’ credit card numbers) was found guilty (just days ago here in 2012, finally indicted!) of the same incident; my wife and I live just blocks away which creates the illusion that this location serves as a logical host to our business when confronted with hunger pains of epic proportion as only the additives in fast food can contribute to one’s meal memory.
Before visiting this location, please read what I have to say. I am only writing this after having experienced difficult service on more than 10 occasions.
Fool me once, shame on you. Fool me twice, shame on me. Fool me again and again and again… Lesson thoroughly and harshly learned. Please rub it in.
We have received others’ orders on several occasions.
We have received incomplete orders on each and EVERY occasion (including others’ orders) that we have ordered from this location in the past 4 – 6 months. (Note to reader: I am not on hallucination inducing medication of either prescription or over the dealer proportions)
Having fed their business and in turn assisted this specific franchise in hiring thugs, poor service and a staff that is terribly rude; this location I am specifically boycotting.
It’s well worth visiting a neighboring «McDonalds» franchise if only to avoid a future consultation with an anger management professional.
I am always polite to the staff. I smile and am friendly to them and yet always seem to receive grim sneers and sarcastic imitations of those who have gone before them and «gone postal». (I’m not so sure they are kidding)
I have previously given them the benefit of the doubt and on rare occasion questioned taking my business to their franchise. Now, I am without hesitation vowing to NOT ONLY boycott this location… but to make vocal my retraction (with inclusive information as to WHY I have withdrawn my business from this corner lot).
This location again is 3717 N. Prospect Rd, on the PEORIA HEIGHTS side of War Memorial. I have NEVER experienced service with the hassle of being a victim of «Oh great, another CUSTOMER I have to deal with… hangon while I put you on hold» type of service from the staff.
This is not to be concluded of ALL of their staff members, as a few have gotten my order of a single LARGE COFFEE correct. Their breakfast staff is usually polite.
All of this being said, please understand this franchise does not reflect the entirety of the McDonalds corporation or other restaurants in the Peoria area.
DO NOT take your business to the Peoria Heights location. EVER! (or use their restrooms… or sit in their dining section… lamely put… this place is filthy. Don’t touch…)