Just bought here. Had a rough time getting a call back around Christmas when, dissappointingly, the delivery date on the invoice came and went. Great appliances, good prices. But the customer service is frail. They don’t mean to provide poor follow up but they are still working from an answering machine during the day that may or may not get checked. I say go here… but know you are not going to get the efficiency, unfortunately, as you do from the big box stores. To their credit… and this is important… I have heard from friends that their service if the machine breaks down the road is fabulous. So there’s that.
Dave M.
Évaluation du lieu : 5 Peoria, IL
Bensons service is OUTSTANDING. We bought a top of the line washer from a box store that rhymes with Rome Lepot. Six months in, the washer starts making bad noises. 5 months and 5 service calls later from the factory service people and still no fix. In desperation, we walked into Bensons. They covered the repair under the factory warranty and FIXED our washer! We will buy our appliances at Bensons from now on!