If you want to do take out of this good food, don’t bother. They have the crappie at service and process for take out. First, when you call the hostess will put you on hold for the bar. You can expect to wait 5 to 10 minutes before a bartender will be willing to pick up the phone. When you go to pick up the food, again you have to go to the bar and for the bartender you are last to be waited on, your food will sit there getting cold while the bartender pours drinks, walks the bar, waits on other customers. I have had this same experience 3 times in a row at different times and days of the week. Don’t bother.
Cecilia O.
Évaluation du lieu : 4 El Mirage, AZ
I decided to try this place out with my sis n law n bro because they love it, I however thought it was OK the meat was a bit too chewy for me but the flavors were delish. I was a little disappointed in the fact that I had to pay extra for my veggies not cool. Everyone has their own opinions so I say give it a try.
Tyra W.
Évaluation du lieu : 4 Surprise, AZ
Used to be my favorite restaurant till they took the Firebird’s Chicken Pasta and removed the sun dried tomatoes. :{
Gary P.
Évaluation du lieu : 5 Peoria, AZ
Sweet Potato Fries!!! Every time I have came here I have been impressed
Hayden D.
Évaluation du lieu : 5 Phoenix, AZ
Great for a fancy dinner! This place is great and I always end up taking the rest home. Pretty good customer service. Although it may take a bit for the food to come out, it is worth it! I recommend this to families that want a fancy dinner!
Matt G.
Évaluation du lieu : 5 Rio Rancho, NM
So far my favorite place to eat in Chandler. Great apps, the bread is very good, and everything I have had so far has been delicious. Large wine list, good drinks, and don’t forget the dessert. Crème brûlée cheesecake is amazing.
Kathryn M.
Évaluation du lieu : 1 Phoenix, AZ
Bad service and subpar food. — Although I’m late getting this review up, it is based on a summer visit in 2015. Sorry for the poor review, but beware of terrible bar staff and over-priced food. The website images portray something completely different from our experience. It looks fancy on the website, but I feel sticky and dirty when here. It’s casual, regardless if everyone who works there does wear black. We sat at the bar and ordered beers and waters. We got the beers but not the waters. No problem, we moved seats to get out of the doorway breeze. Our new seats had an adjacent seat where a customer just finished and the dirty plates and glassware sat there the whole time we were there. When we asked again for water — we never got them. Then I feel we were personally ignored except when we called over the bar tender to order the pretzels. We again asked for waters and again did NOT receive them. Third time’s NOT a charm. We took a couple of bites of the pretzels and lame cheese and decided to pay for our beers and leave. Since it took 15 minutes after requesting our check to get one, I feel this review is fair. The food was subpar and the service was horrible. This wasn’t even our first time here either, so please do not think this is one isolated event. There is also sometimes a smell, like sulfur which can be avoided by pouring water down the drains. It gets strong, so in the past we’ve had to just leave because I can’t stand smelling that and trying to drink beer or eat.
Jim W.
Évaluation du lieu : 5 Naperville, IL
Wow, this was great. We both had sesame encrusted salmon with potatoes and fried spinach. All were excellent. It was my first fried spinach and it was surprisingly good. Joey provided friendly and attentive service and the manager came by to see if everything was satisfactory. It is not cheep but worth the price. I would highly recommend trying this restaurant.
Theresa P.
Évaluation du lieu : 5 Sun City, AZ
So amazing, had the best prime rib, gratin potatoes and veggies. My honey had the trout and salad, we also had the coconut shrimp as a appetizer, so yummy! The double diamond martini so rocked, I’m going to make them at home, have to wait 21 days to have one due to the prepping! Amazing experience! Hospitality from Melissa excellent and so smooth, Jennd was so awesome too! An amazing experience!!!
Jean S.
Évaluation du lieu : 5 Fountain Hills, AZ
Christmas lunch with friends Glenn, Mindy, Collette. Always a good time. I had the prime sandwich with French dip and fries. Hot and crispy fries. The prime butter tender melt in your mouth with a soft roll. Key lime pie for dessert. Love this place. Always great food and excellent service.
Conrad F.
Évaluation du lieu : 4 Phoenix, AZ
Our party of 4 arrived on a busy Saturday night with a dinner wait time of 40 minutes. So off to the bar we go and immediately savor a couple of delicious perfectly made Manhattans and a relatively obscure old drink version-Rob Roy… a great start! Our dinner was equally terrific albeit with a male server who was slow and inattentive to our table. Thus the reason for only 4 stars… Our 4 different entrees were all delicious and hot — Swordfish, petite filet, coconut shrimp and Kobe meat loaf — can’t go wrong with any of these choices! This is basically our«go to» place after we attend a movie at Arrowhead Harkins and we have never been disappointed with the food. Consistency is what you get here — just maybe you may need to rope in your server occasionally and let him or her know you are a paying customer requiring great service.
Cindi C.
Évaluation du lieu : 5 Goodyear, AZ
Yummy Yummy Yummy! We visited on a Sunday afternoon(1-ish) and it wasn’t busy. We were seated right away by a wonderfully friendly Hostess. Our server was with us immediately and every time we needed her. I ordered the BBQ bacon cheeseburger with tater tots. TATERTOTS!!! Delicious. The burger was cooked perfectly, juicy, full flavor and the tots were amazing! I mean, how good can a tot get? This good. Order them now. My husband had the BLT Salad and a Turkey Club(and tots of course). Everything fantastic across the board. Ranch dressing was definitely home made and the bread to start the meal(although shaped like a butt — which I thought was hilarious, because apparently, I’m an 8 year old boy) was hot and delicious! We will definitely be back to try some of the other amazing things that people have been posting.
Jared S.
Évaluation du lieu : 5 Fort Lewis, WA
1st time here. Amazing. Attention to detail. Look at my pic of regular lemonade(sugar around the glass). Omg, it’s the best lemonade I have ever had in my life. Mac n cheese was great for the kids and they even got an prep that made them happy! Bread is amazingly warm, soft on the inside and crusty in the outside. Will come back again!
Connie K.
Évaluation du lieu : 5 Phoenix, AZ
We called for a 530 reservation. Arrived around 515 and seated at 535 ish. I was worried it would be around 6 since typically even having a reservation somewhere doesn’t help much. Anywho, service was great, good was great. Husband ordered the 9 ounce filet mignon and I ordered the bacon cheeseburger and fries! Steak was amazing — which should make me give them one star for giving my husband the idea that I might be able to cook a steak that way! Haha! I’m surprised we’ve never been here before! We will definitely be back! Yum!
Dana M.
Évaluation du lieu : 5 Phoenix, AZ
The double black diamond martini is worth five stars alone… those suckers are dangerously delicious. The service, ambiance, and food here are always fantastic. Last time I was here(10⁄24), my steak was very over salted and my salad was hideously overdressed, but I won’t hold it against this place.
Ron P.
Évaluation du lieu : 4 Glendale, AZ
I continue to enjoy Firebirds for Dinner and happy hours. I am hoping corporate decides to put the cucumber martini back on the happy hour menu. The bartenders and manager confirmed that it is popular for happy hour. Corporate must not understand that it can be the reason people like me stop in so often. Lots of good happy hours in the area so I may have to fine another regular spot to dine.
Jimmy G.
Évaluation du lieu : 5 Fountain Hills, AZ
I’m so glad I discovered this place! I haven’t had a steak this good since Steaksmith in Santa Fe!(Rip). Filet mignon melted in my mouth! The bacon just the right bonus flavor! I upgraded with shrimp skewer and it was fantastic! Loaded baked potato and stick a fork in me! I was DONE! We also had the steak salad which I’m told was outstanding! I can’t wait to go back! The service was really attentive without being annoying and the noise level was not at all bad. in fact, a table of 10 was seated next to us and at first I was aggravated by that. Especially since they were a table of young people(early to mid 20s). And I’m happy to say, they were perfect dining neighbors! Oh. And the prices! I expected our bill to be over $ 100.00.(Steaksmith, easy… Without drinks!!). We were out the door for less than 80.
Matthew S.
Évaluation du lieu : 5 Richardson, TX
So this is the 2nd time I have been to a firebirds. This one is way better than the last time. I was at a location in NJ that sucked. Service has been really good. She has a great attitude for a server. Her name was Krista M you should ask for her she was so nice and very efficient. I had the double diamond martini which is their 21 day pineapple infused vodka. It was pretty tasty if you like pineapple. String hit of vodka. I was seated close to the kitchen while it is nice to watch it is a little warm. I had the Delmonico and it was fantastic. With a side of au grautain potatoes. The cheese sauce was salty and good and so not healthy but yum. I wouls go back. Considering it is on restaurant row I was not sure if it would be good.
J. J.
Évaluation du lieu : 5 Phoenix, AZ
Staff was really friendly and prompt. The food was good. We came in late on a week day night after the normal dinner rush time for non weekends and had no trouble getting seated. The drink elderflower and basil tasted like it had grapefruit in it with out the sourness. I am not sure if that was the elderflower flavor or not, but o found the flavor profile of the drink interesting. Next time I will totally try a different seasonal drink they are featuring. It seemed like a low lighting romantic type atmosphere. The food was tasted. I gut fruit as a side and was happy not to find any mushy grapes. You would be surprised how often that happens if you try to do a healthier choices. Over all, the place was great. It seems most the negative reviews were over the place being packed on the weekends. I think these people don’t understand with two movie theaters, a mall, and a baseball training camp, this is a very busy area and only the restaurants you don’t want to eat at normally are the ones with out a wait.
Shane N.
Évaluation du lieu : 3 Sparks, NV
This place was packed for dinner on a week night so I sat at the bar. The first bar tender had no personality, and she couldn’t answer my question about a wine recommendation. Another bar tender overheard it, and covered it perfectly. I had a delicious Sesame Salmon dish, which had an Asian flair. I wasn’t too sure about the side, which was the fried spinach. It was like a crispy, oily type thing. Picture dehydrated spinach. The bartender with zero personality was really snobby, but a second one was behind the bar and was very warm and sort of took over, offering me another drink, and preparing my bill. Also the 2 girls up at the front,(the hosts) were totally brain dead, snobby, and unwelcoming. The waiter who brought my food was rude and forceful also. Friendly wasn’t really the vibe here except for one employee. They have all of the ladies wear back slinky skirts and this biker sort of chain thing loosely around their waist. As I looked around I wondered what the business model was exactly. I was curious about what theme they were going for. If you were to watch a Firebirds training video, or read their mission statement, I guess maybe you’d see words like«cool» or «sexy.» maybe that’s(supposed to be) the whole idea there. Hmm, anyways it was okay. If you are with a group on a weeknight, plan on a 45 minute wait. They can page you on your phone when it’s ready.