Yogurtime

Self serve is my favorite & Yogurtime had quality toppings and tasty flavors. Other reviews suggest that it was thinner consistency so I was pleasantly surprised to find they were all quite good — I say ALL because they you sample as many flavors as you’d like!

Never one to rate based on a solo experience unless traveling but yogurtime/​yogurtme has now provided 6 separate disappointing experiences.
The first poor experience was one of poor service; the employee was on a personal phone call the entire time we were there, barely managing to even communicate the total of our transaction.
The second was that the business closed two hours earlier than their posted time, with just a sign that said «Closed» on the door.
Both of these were on offs, or so I thought.
The third time was again one of poor service where the employees were too engaged in dialogue with one another to engage with us at all.
We had several acceptable goes after those, so we decided to keep trying.
Fourth disappointing experience was that I looked up their hours online and arrived an hour and twelve minutes before their posted closing time to find them already closed. Fifth pretty much a repeat but by 30 minutes.
The sixth and last poor experience was tonight and inspiring enough for me to finally sever any desire to patronize establishment again. I arrived 25 minutes before closing. No caramel sauce, no cookie dough, and no credit card machine. I do not carry cash. I suggested, assuming after 12 – 13 visits in under 6 months that I could pop by tomorrow and pay. The cashier, who phoned her boss, after being on the phone with him making her try to run my card over and over– for roughly 10 minutes, said we can put it in the freezer if you want to come back and pay for it. Um yeah no… By this time, it is also less than ten minutes til close.
Now had there been a sign on door to advise of this, I’d have maybe been open to driving ten minutes since it’d have been my bad, but since there wasn’t and since we’d both already put our fingers or spoons in the fro yo, I was more insulted than anything. Hope $ 15 in in fro yo, which I’d have happy paid for tomorrow when I come to Sumo next door to eat their delicious sushi as I do every Friday, that you can’t possibly resell, was worth losing usually pretty forgiving customers over.

Yogurt Time was honestly the worst service my friends and I have ever received. And it’s a yogurt place. Self-​serve yogurt is supposed to make you happy.
First off, we were asked if we wanted sample cups by the female worker and we politely declined, which must have annoyed her enough to roll her eyes and mouth «Whatever.» At least try to be discreet. Rude.
Second, her and the other male worker continued to laugh at us until we confronted them about their behavior; In which case they hid in the back the rest of the time.
Make your customers feel comfortable, not as if they’re a burden.

The two young employees made fun of my family and after paying for the food they hid in the back. No was to be found. The customer service was horrible and the yogurt ice cream was terrible. It was watery and the toppings looked stale. The chairs where uncomfortable lawn chairs.

If I could I wouldn’t give it any stars. So gross, toppings are old and spoiled. Yogurt is gooey and watery. Don’t even try it you will regret it.

Came here with my daughter, ordered a sno cone. The sno cone was not shaved ice, more like crushed ice bits you get out of a fridge. It hurt her teeth and she could not eat it, and my kid loves sno cones… When i told the young girl at the front and got my daughter a single scoop of ice scream she charged me again and did not refund the sno cone! after she threw it away. I explained that i will not be returning. Service nowadays where has it gone.

This place said they were open until 10 and we went at 9 and they were closed! So disappointed and such a waste of time.

My second try!!! I Just stop by this place to only find out… that is out of business

We went here a few weeks ago and I was less than impressed. I’m not a huge fan of sweets, but frozen yogurt is my weakness. I tried EVERY flavor trying to find one that was to my liking and they ALL had an awful aftertaste. I have never ever ever ever been in a froyo place where i couldn’t find SOMETHING that i liked. Also, the girl behind the counter didn’t seem to want to be there. I know it’s not the greatest job in the world, but a smile would have been nice.

To date I have found 2 great yogurt shops. This first is Cherry On Top in So. Cal. and the other is MoJo’s at Phoenix North. Now I have found the 3^rd and possibly the best. Yogurtime not only has a big variety of flavors that taste great but a staff that is quick to help with the tough decisions and taste testing. I have been in several times since my first encounter and met Jesse the manager who has made a positive impression each time. His friendly enthusiasm when he introduced himself made my whole family feel welcome.
This is a great spot to stop by for a date or after catching a movie at the Harkins across the street. Two big thumbs up for me.

Yogurtime is something special! (It is actually my second favorite yogurt spot but could give my #1 a run for its money because of its location.) Yogurtime wins my vote for best cake batter flavor anywhere. The yellow cake batter is simply heavenly! All of the flavors I have tried are very smooth and flavorful but another noteworthy flavor is the watermelon. Try it with mini white chocolate chips, a-​maze-​ing!
Compared to other self serve frozen yogurt spots the topping bar is small but it is also powerful! I would way rather have a small selection of things I can’t decide between than a big selection of nothing special. Yogurtime offers chopped up twix bars, I love it!
Also keep an eye out if you are going to see a movie at Harkins they have a 3oz free coupon on the back of the ticket stubs.