Five Senses Spa and Salon

Wendi did an awesome job on my eyebrows. Friendly staff. I would like to go back and try a message or 5, lol. The place was well kept, and the waiting area had a chocolate fondue section. They also have a nice selection of Aveda (sp) products.

I had a 60 minute massage with Stephanie and it was absolutely fantastic. I came out feeling absolutely great. I highly recommend this place, everytime I am in Peoria I will stop by!

I had my eyebrows and toes done today. I loved my experience. It was clean and very professional. My eyebrows look amazing! And my feet feel great. I had the stress-​fix pedicure and it was so relaxing. 10 out of 10 would recommend and will go again.

Always on time and efficient with hair services. Great Aveda products and girls who use them well. I have used every service there and always enjoyed!

I had my hair cut and colored with Crystal and she did an amazing job! I showed her five different pictures and asked her to blend them together, hoping she would be able to get the desired look. Crystal hand painted the color onto my hair in order to achieve the style that I wanted and it turned out awesome. She went through my options and sought my input, but also provided her own suggestions.

I just moved here from Chicago and I was referred to Renee by a friend. Omg Renee made my color and cut amazing! She’s a sweetheart and I can not speak enough about her!

Great experience! I went there for the first time tonight for a haircut. I’m fairly new to the Peoria area, and unfortunately have only had pretty bad experiences. I was really hesitant to try yet another hair salon, especially one that was a bit pricier. The woman on the phone was very nice, and scheduled an appointment with Vanessa for me.
I arrived about 10 minutes early for my appointment and was greeted immediately at the front desk. They offered me coffee, water, or tea and I accepted a cup of their warm tea. THE BEST! It is so so so good. Anyways, Vanessa took me back to her chair early and we got started!
She wasn’t very talkative, but very friendly. I appreciate that since I’m not super talkative either. She started with a short head massage which felt amazing. We headed over to the shampoo area next and she began washing my hair. The shampoo she used smelt so amazing :)
Then, she cut my hair. Basically, she did an amazing job. She took it from something that felt drab and boring and gave my hair some body and life. The entire time she asked how I was liking it. Now I know that’s totally normal with stylists, but I usually feel super uncomfortable being honest, and I feel like they typically are not very interested in hearing any feedback. Vanessa was not like that, she seemed truly concerned that I walked away happy with my hair, because of that, I felt comfortable telling her little things I wanted changed– I felt as though she totally agreed. When it was all finished, I was so happy with the end look! I finally love my hair again after a year of let-​downs. I will continue going to her while I live in Peoria :)
P.s– If you see this Five Senses, I am super lame at tipping on the spot and when I got in the car I realized I left a lame tip that did not at all represent my satisfaction! When I return next (which I definitely will) I will make up for it :)

I set up a His & Hers couples escape with rosemary mint manicures and pedicures as a surprise birthday gift for my boyfriend. I made it very clear that this was a surprise, so he shouldn’t be contacted for any type of confirmation. Two days before our appointment, he received a confirmation email for his upcoming appointment which completely ruined the surprise I so carefully kept secret! I called to complain as I was extremely upset and all I received in return was some flimsy explanation about how the computer system makes «a lot of glitches». When I spend $ 450-​$ 500 to spoil and surprise my boyfriend, I really expect their flimsy system to make sure it’s a surprise. Nothing was comped for my trouble and the manager did not even reach out in any way to apologize.
As for the services, they were wonderful as usual. The chocolate fountain was over powering in the waiting room giving me a headache within minutes. Luckily we had an hour long massage which helped. The massage was a bit hard and I had to tell my masseuse several times to be more gentle, but these are strong ladies so I understand. We were taken to the changing room after the massages were over so we could have our hair washed and styled. I highly recommend this for anyone who gets a massage because the dented oils get in your hair and make you feel a little gross. So wash! I had Rene who was absolutely amazing. She aS quiet when I didn’t want to talk and had lots of stories for when I wanted to be entertained. For my gel polish manicure, I had a tough time picking out a color. She walked me through current trends and helped me decide on Russian Blue: a dark navy, almost black, with a little bit of shimmer. Definitely love!
I really enjoyed my time with my boyfriend. They kept us together for the most part which is nice since we are there to relax and spend the day together. Rene was so amazing, I might be back even after the surprise/​confirmation disaster.

90 minutes minus 20 was how we started. A friend gave me a thoughtful present for $ 100 worth of service of my choice at Five Senses Spa. I added another $ 14 and made an appt. for a 90 minute facial. The spa is very pleasant when you enter, and I was greeted promptly. I arrived very early and was taken to the waiting room with the chocolate fountain. I was offered coffee, tea or water and enjoyed sitting in the room dipping pretzels into the fountain. A few minutes past my appt. time I was taken to a room to change into a robe then escorted back to the waiting area. After several more minutes my service provider introduced herself and took me to the room for my service. I was told to change into a terry cloth wrap and sit on the bed and she closed the door. That took less than 30 seconds to do. After several minutes and no one poked there head in to see if I was ready I opened the door just a crack to let them know I was ready. My service provider walked by and closed the door. Not a word was said to me. I sat there for another 7 or 8 minutes and opened the door even wider this time. All told it was about 20 minutes before my service provider returned, asking why the door was opened again. When she finally stayed in the room she told me that I was to put my feet in a tub of water that was on the floor when I first entered. I explained that the customer experience I had received so far was disappointing. At the very least if she had set the tub of water on the stool for me to soak my feet in when she first took me to the room I would have felt like I was BEGINNING to receive a service and would have found the very long wait a little more palatable.
Once she began the service it was very good. Even if she had offered to go 20 minutes over my appointment it was disappointing as I had another appointment and needed to get out on time.
Overall, this is a very nice spa with attractive decorations and a nice ambience. The prices reflect the high end overhead. As this was my first experience at this spa I am willing to try it again and may revise the # of stars.

I was disappointed that the chocolate fountain was not working, but otherwise this was a great first time experience at Five Senses. Most places offer water or tea before a massage, but here I was offered a glass of wine. It was a lovely start to relaxation. The sheets and robe felt luxurious, so soft! I was able to select a massage oil from three scents. I appreciate this individualism. I got an hour Swedish massage. The back portion was good. After finishing my feet she wrapped them in warm, wet towels. The arm and hand portion felt quite short. But the head, face and neck part was divine. This place is a bit overpriced compared to others, but overall I had a great experience.

Really happy with my Brazilian wax with Sara! She did great job. Unfortunately receptionist was very rude and unpleasant… huge disappointment :/

I attended Five Senses Spa & Salon today for a 90 minute deep tissue massage while visiting my parents from Dallas only to receive the worst massage experience of my life. The poor experience started when I was in the «relaxation room» to the loud machine-​like whirling of a chocolate fountain that promptly catalyzed a headache just prior to my massage. Once in the massage my masseuse, Darcy, was unable to ever reach the pressure I have had on every other massage. She went on to quickly ignore two of the three areas I specifically asked her to address, my gastrocnemius and it bands, while also leaving hot towels on me to the point they were frigid. Somewhere in this fiasco she also let her phone ring and the music die. Now an hour and change in to the massage she told me she had to leave due to being ill and let me sit for 10 minutes while I awaited another masseuse to finish who never introduced herself to me; although this massage was better quality it was rushed to finish within the 90 minutes. This was an absolutely miserable experience, one I’m surprised I actually paid for and I feel you should know as well prior to spending your $ 120 and tip.

I had a very poor customer service experience at this spa. My sister, myself, and mother made reservtions a month before we would all be home together for the holidays and arrived for our appt to find out that our reservation had been lost. The girls at the desk acknolewedged they had a computer glitch and had lost about 4 days worth of reservations without knowing how to contact these people to let them know, and still they had no plan in place to compensate for their error. Unfortunately, they were also fully booked and therefore could not help us. Their only solution was to book another day (however two of us were from out of state), or to come back an hour and a half later to have pedicures (however we had orginally booked massages and pedicures). When asked if these would be done at a discount, the manager told us they would not. So, for losing our reservtions — -we were offered a chance to have half of the services we had made reservations for done at FULL PRICE and later in the day. NO THANKS!!! I will certiainly not be giving them my business and would hope you know to do the same!

This place is just lovely. I booked a 90-​minute massage and a pedicure, and I was just so amazed by the atmosphere and service. I was offered a selection of coffee, tea, water or wine, there’s a freaking chocolate fountain in the spa lounge, the pedicure chairs were comfortable, and the robes were fluffy. They think of everything, and I was so comfortable in my massage that I fell asleep. Twice. Heated table, heated towels, oh my.
This will be my go-​to place.

I have been a regular customer for several years now and I always have a great experience. The staff is friendly and the services are above and beyond what you will find around Peoria at similar price points.

This is a great spa, not deserving of the previous negative reviews. I have had multiple positive experiences here for myself and the people I have sent here via gift certificates and recommendations. I get my hair cut here and have had some waxing done. Each visit I have had a great stylist who is professional and experienced. I Have always left happy with my coif. The waxing experiences have been as good as I’ve had any place else, funny thought no matter how nice the environment, it still hurts! The owner took me on a tour and explained all of the recent renovations that have been completed and it rivals any place I’ve set foot in. I especially like the chocolate fountain!

Half star. They overbook appointments and cut mine in half due to poor schedule management. Massage for $ 82 by a rookie. Would recommend going elsewhere unless you want to pay for someone to practice on you.