KFC

This was my 3^rd visit to this location, when we pulled up there were about 8 – 10 cars in the drive up. It took 20 minutes from the time we got into line, actually PLACE THE ORDER, to getting up to the window to pay. There was this bitchy young girl working the window who acted like she had better things to do. When I asked for a drink carrier it was like pulling teeth. Last 2 visits were great NOT THIS TIME!!!

Great experience the other day the young man that took our order I believe his name was Michael was very friendly to my children and went out of his way to help! Food was accurate which is something to be said with a taco bell. Overall quick and helpful service from both employees we dealt with. Happy with this location for sure

OMG – where is the quality control for this place? All the previous complaints are valid AND THE CHICKEN IS TERRIBLE. I am not young & have been a huge fan of KFC since I was a kid. We come here for the winter & I make the mistake every year of thinking I can take care of my KFC craving here. Nope – not gonna happen. Pieces are small, dry, overcooked and greasy. It tastes like old chicken. I bought a bucket, choked down one piece and dumped the rest. What does it take to get this place fixed?

I don’t even care about the wait or how disorganized it is or any of that but when they want to over charge you and argue with you… well that’s a different story. I ordered 6 pc chicken only and said I want only thighs. He told me he cannot do that, the computer won’t let him. Mind you i have been getting that for over 40 yrs lol. Then he said $ 25 something. I said but I only want the chicken and got upset, i said from the begining that I wanted just chicken. So he comes back with $ 23 something I said 6 pcs are $ 14.99 how do you get $ 23 he said you ordered the new spicy. I said show me anywhere it says that its extra and he goes Do you want it or not I said NOT. As i was walking out i heard him say «f you». I will never go back there again. Everytime I go I pay a different price. Someone needs to investigate them

waited 15 mins for wings, mash potatoes and gravy, because i waited they told me they upsized my sides, thanks, except they put macaroni and gravy and im sensitive to cheese… waste of a wait!

Each of the previous reviews before me mention something that I considered posting in my review of this place. The staff is never happy, the food is always incorrect and you can guarantee your wait time to be at least 8 to 10 minutes on a good day, regardless of how many people are in line or waiting in the lobby. I’ve written this entire review since placing my order while sitting in the drive thru, and there are still two cars ahead of me, even after one car gave u and left the line.
All right, only two problems with my order today other than the fact that it’s taken this long for me to receive it. My side of sour cream that Specifically ordered was not included in the bag that was given to me, I had to remind the young man about it when I arrived at the window. I also just pulled away to pull over and finish this review and realized I never received my receipt! So, I can’t actually check and make sure my order is correct as it was placed.
It never fails… Which is super disappointing! It’s unfortunate I love Taco Bell so much and this is the only one in the area, so regardless of how I feel and my expectations, I’ll be back.

I do like KFC every now and then. The food is always good at this one; when you finally get the right food. The employees don’t seem to enjoy their jobs at all. And they always make you feel like they are doing me a favor. All I ask for is to pay attention, get my order correct and smile!

Big sign in the window on Mothers Day, «Free red velvet cake with 10 piece meal or larger.» That’s it. No specifications. We ordered the 12 piece mixed bucket for $ 29.99. After reaching the car and realizing that we didn’t get the free cake. (Which was always included back in Pennsylvania), we went back in and asked about it. Apparently our 12 piece dinner didn’t qualify. They said it was the «other» dinner that qualified. What other meal? The one that cost $ 3.00 more. So much for free cake. False advertising.
We also didn’t get a choice of our sides. We were told what they would be. Bad planning KFC.
Plus they charge a $.39 fee to use a debit card. Are you kidding me?
Not happy KFC.

Actually… it’s a zero! Why KFC allows this place to carry its name is beyond me. The world’s worst food, and charging a fee for using a debit card… really!!! I hate this place!

I do not know how this place stays in business. Drive thru orders are never right and service is just bad. I mean real bad. I can only guess that it has to stem from management because the service is bad no matter what day you go there.

Desperate for something healthy in the area, I thought KFC might have some decent grilled chicken. They did not have grilled chicken off the bone, but had the grilled version on the bone. It was decent, maybe supermarket quality, but that is not what they are know for making best obviously. Cole slaw and biscuit do not need a review, but the staff is kinda dumb at this location. My two piece white meal ended up including a thigh and breast. I was in a rush and I would not have eaten the wing anyway, but I thought it was two piece white is two breasts. Oh well, i left my personal message on the table in protest in the form of overturned slaw cup, immature, but effective in teaching a non-​verbal lesson.

Worst Taco Bell ever always out of different soda every time I come. No sense of urgency it’s suppose to be fast food but waited in a line for 15 min just to order. Cashier was so slow and so was all the people in back someone should light a fire in there butt for sure

I just want to this KFC and my experience here was horrible. I waited in the drive thru for 15 minutes to get my food. The service was horrible and the employees weren’t very friendly. I will defiantly not be coming back to this KFC. Also, there was fowl strong oder that smelled like sewage.

I’ve been here a few times and the service and food have always been just so-​so. I do think the drive-​thru takes longer than normal to complete your order, but no major complaints.

This location is the worst in all of beautiful ‘merica. We have used the drive thru on 6 separate occasions in a period of 4 months when we first moved to this neighborhood. EVERY time they forgot items for our order or gave us completely wrong food. Called a couple times to give ‘em some feedback without being rude. It has been 2 years now since they screwed up our last order because we don’t go there anymore. This Taco Bell/​KFC is a mile from our house but we much rather drive 3 miles further and visit the other locations.

This place has a lot of bad reviews but I’ve never had a problem here.
Every time I’m in Sun City I stop here as Taco Bell and KFC’s coleslaw are my grandpa’s favorite foods. They’ve always gotten my order right and have never been out of anything (mind you I’ve never ordered chicken which is what got a lot of negative reviews).
Also, I went here for my grandpa and ordered him a senior drink, which is free at this location, and they didn’t hassle me about not being a senior myself.

Will never go here again. Food was cold and overpriced for what we got. They were out of a lot of their sides and when I asked KFC to contact me via their website they never did. I’m not a person that sends back food and when I have bad service I try to assume they are busy or it’s just an off day. But in this case avoid at all costs.

Horrible horrible horrible. 4 or 5 times they have forgotten parts of order while using drive thru. This has not only happened to me but to my son and granddaughter. Was promised $ 5 coupon this last visit, when arrived at store to pick up remainder of order told we don’t have coupons we put you name in a book. How professional is that? I ask for a corporate number and no one could provide one. This just can’t be true that a store don’t have a list of phone numbers? Out of hot sauce too. What kind of operation is this? Very disappointed. They have lost my whole family’s business.