Officemax

Young man working the floor was marvelous but management had no clue where to find or get refill cartridge for Scotch Dot Roller, see photo

Graham in the print center was fast and efficient!!! I needed flyers made quickly two days in a row and he was so quick and helpful. All of the staff are nice when I visit, but Graham went above and beyond to help me and FAST!!!

If the manager on duty doesnt care about service why should the staff care, I walked out while 4 workers were chatting and nobody came to help so i left and went to staples, the difference is night and day,

Unlike the reviewer below, I had a great experience with this OfficeMax location. I bought an OfficeMax brand paper shredder about a year ago from this store that specified that it could take up to 8 sheets at a time, but it didn’t! It got clogged and stopped working and was actually just sitting in my office for the last several months. I couldn’t find my receipt but thought I would try to take it back and see what they would do for me. The manager there, Chris, was so nice and helpful. He said he could switch it out for the same one but I asked if maybe I could get credit towards the purchase of a better machine. And even though the one I bought was on sale for $ 35, he gave me credit for the full price of $ 50 towards the purchase of an even better shredder! I had him sign me up for a frequent shopper card, plus, when I asked about business card printer paper, he showed me where it was but then told me about how their print center can actually print business cards cheaper than running them through your own printer in your office. I will definitely be doing my office supply shopping there again. Plus it’s a very nice store, much nicer than the Staples on Bell.

So I like that I can recycle my ink cartridges here. They give you three dollars per empty ink catridge and you have to spend the same amount to get the three dollars per cartridge back which no one explained to me at first but I get it now.;)

It pains me to write this review because I always try to support business’s near my home. However, Officemax needs to change their policy so here I am to complain about it. My wife purchased a new wireless mouse about a month ago and I dont like changing batteries in these so before she had the chance to open it, I surprised her with a NBA Suns team wired mouse since I knew she is a sucker for anything with the Suns on it. Anyway, my wife came back less than 30 days later to return the unopened mouse WITH her receipt and they would only give her in store credit? It’s not like we opened it and used it, or not have a receipt… so I just think that 30 days should be the minimum for these instances and I even feel that management should push the envelope more to keep loyal customers in areas like ours which are far in the outskirts of town. So «Eek! Methinks not» on you Officemax, once customers come first in your store then we will come.