Dining here will provide you with a prime example of bad customer service that will easily ruin a business. A rude manager and waitress refused to continue serving us when one in our party was stuck in traffic trying desperately to get there fast which violates these inflexible new rules. It goes like this. Put your name in for a table. Get seated almost immediately because the place is not very busy(fish good but pricy). Asked if we read the sign? Said what sign? The sign out front stating all parties must present to be seated. I stated there were many tables open when we arrived and I did not know reading the chalkboard sign outside was a requirement for entry and seating. Was told that the greeter told us this rule(she did not basically calling me a liar). Said we would order for our missing member(had already ordered all drinks) because she would be here in 3 minutes. Manager states we have rules that can not be broken and our late arriving party would need to be seated separately from us. So dumbfounded, we are forced from our table to an empty waiting bench with drinks in hand where we now wait for a table we were already sitting at. 2 minutes later our missing party arrives and we are then«granted» seating rights. Trust me when I say it was much worse of an experience than I describe here resulting in an incredibly poor customer service experience overall and MYLASTVISITHERE.
Shawn L.
Évaluation du lieu : 4 Tempe, AZ
This place is perfect. You could relocate it to any ski or hunting town. In fact it would be a great post hike or kayak bar. Servers are real cool and the food is better than most corporate menues and at a much better price. You will find a strong local crowd inexpensive drinks and food that is worth more than they charge you for it. Grab a beer some grub and Q up the music box before the game and leave with out your pokets empty, your belly full and a good story to take with you. Good spot for a game of pool and a good getaway from the day. See u there when your in town.
Pepper T.
Évaluation du lieu : 2 Phoenix, AZ
This is a dive bar that serves up some above average food and some below average food. The atmosphere is dark with many stuffed hunted animals decorating the wall. I tried the walleye pike. They coated the fish with a cornmeal kind of fish fry mix. Traditional coating for a sweet mild meaty walleye pike is a cracker crust or a beer batter so the corn meal was unexpected. Most of the fish was good but the ends were a little dry and chewy. Possibly from being microwaved or maybe from being freezer burnt. The kitchen is open so I did see the microwave oven getting a lot of use here. My platter also came with sweet but tasty cole slaw and shoe string fries that were very similar to Burger King kind of fries. My husband had the French Dip. The beef was roasted in house and was very good but they served it topped with processed Swiss cheese and served it on a budget squishy soft roll. It would take very little work for the food to be four stars here with some of the above average food they serve like buffalo burgers, walleye pike and the very good house roasted beef but the subpar bread, fries, processed cheese, cornmeal fry mix and heavy use of microwave cooking brings the level down. Service was above average and was thoughtful and welcoming. 2.5 stars
Angela P.
Évaluation du lieu : 3 Peoria, AZ
Come here a lot — the club sandwich and fish & chips is really good. The service can be pretty bad though — there is typically a big crowd with only 1 – 2 waiters — hard to get drunk refills and you have to wait quite a while for your check — but the waitstaff is very friendly. Its not their fault management doesn’t schedule enough employees per shift!
Kim L.
Évaluation du lieu : 1 Peoria, AZ
We have been going here for years but not anymore. Last visit was horrid. The server was completely oblivious to our table and rude. After 20 mins she came to the table to take the order… which would have been nice but no menu or drink order at all. There was tartar sauce or mayo on the table so I asked for something to clean it off with and she got attitude and said«let me get my white glove out for you». I was done after that and we got up and left. Keep staff that gives a damn about your customers and you might not be losing so many. So I guess rule of thumb is if you go here don’t sit in the back sit up on the raised section cause in the back you get a very rude server
Chris b.
Évaluation du lieu : 5 Peoria, AZ
stopped by the other day to try out your buffalo burger and it was great. friendly service and good atmosphere. Love all trophies on the wall. Will stop by on Friday to try the fish. best dive bar around. Keep up the good work. A new fan.
Erik B.
Évaluation du lieu : 4 Prescott, AZ
Ive visited Q Bar quite a few times within the past 12 or so years. Im not a regular, but if I was I wouldnt be ashamed. This is a great local bar. It has a real friendly feeling when you walk in the door. The bartenders can be a little rowdy, but its always friendly. I recently discovered the Spicy Sicilian Sausage from a recommendation from a friendly regular customer, its really spicy! I had to revisit recently for the«house wings», there just like a perfectly seasoned crispy chicken wing. with light breading. Oh yeah, the fish fry is the best ive had. Always consistently fresh with the fish fry. They sell alot of fish so you know its fresh. I also have to call out Mandy the bartender, she is very friendly and keeps up a banter with all of her customers. Top notch service from Mandy and all of the other girls always a good time! The restrooms are clean too which I really appreciate!
Clara D.
Évaluation du lieu : 5 Peoria, AZ
Atmosphere was very pleasant and easy to have conversations without having to yell across the table. The staff was very attentive and friendly. The food was very good and a lot for the price. We had the«All You Can Eat Fish Fry» was very flavorful and filling. We are going to go back on Thursday to try the pork chops…
Tayler V.
Évaluation du lieu : 2 Chinatown, Las Vegas, NV
Came here to enjoy some fish fry. Sat at our table for 20 minutes and hadn’t even got greeted. Finally we get up to leave and the servers who repeatedly made eye contact with us told us «have a good night!» Ummm we haven’t even been served. I am giving two stars rather than one for the fact that the manager ran after us and told us that if we came back in he would make it right. At that point we were starving and didn’t even bother going back in. I would really like to try this place sometime, hopefully they get it together!
Amy L.
Évaluation du lieu : 1 Peoria, AZ
We have been going here for fish for years. We continued to go even as the price kept going up. We went in this past Friday, July 25, 2014. The fish was awful and at $ 13.00, no way, not even for free. Not only was the food bad, it was just dirty. .I know the tables are coated with something that makes them sticky, but not the menus and salt and pepper shakers… Just gross. Wow this place has really gone down hill. Very disappointing. We will not be going back, nor will other family members, who come to find out had a similar experience a few weeks ago.
Danielle Z.
Évaluation du lieu : 5 Phoenix, AZ
Nice place to hang out with friends. Good beer and friendly staff! Excited to come back to this bar close to home!
Amy J.
Évaluation du lieu : 5 Peoria, AZ
The servers and atmospheric are fantastic… you feel at home the second you walk in… I havent had service this good since 1998! The only fish you can get FRESH in Phoenix! !!! I will definately return often
Terry C.
Évaluation du lieu : 1 Phoenix, AZ
No more all you can eat Catfish! Big mistake on the new menu and the prices are too high. This is what was special about the Q. After over 20 years, I probably won’t be back and I certainly won’t recommend this place for the Catfish anymore.
Jake C.
Évaluation du lieu : 4 Peoria, AZ
Great fish I grew up in the Midwest and this is as close to a mom and pop bar and grill as you get love the rustic cabin feel will defiantly be coming back.
Vladimir V.
Évaluation du lieu : 1 Mobile, AL
Lived by and drove by this place for many years, didn’t know such awesome fish could be served in a hole in the wall place, the Pollack is amazing, my go to place for all you can eat fish on a Friday night… Staff is very friendly and prompt… ~~~~~~~~UPDATE~~~~~~~~~~ Very very very disappointed with this place, the pollack was awful, the more pieces I got the worse it got, the fries were like pieces of rubber. Will probably never go back
Pat T.
Évaluation du lieu : 4 Glendale, AZ
I have been going to Q Bar and Grill for years mostly for the all you can ea Catfish which I love. The fish is up to par, but I also from New Orleans and a little cajun kick on the fish would make it much better. The inside of Q is dark and lots of stuff animals outlining the walls so i can see how it can be a turn off for some, I again I am not there for the looks and more so for the food. From my understand Q Bar and Grill has been there for a long time, and it can use a major upgrade and some serious cleans on the ceiling and walls. Overall is it a great place if you can fish(all you can eat) 7 days a week. Mon-Wed(catfish) Thur(cod) Fri-Sun(halibut)
Nick V.
Évaluation du lieu : 4 Peoria, AZ
I really like the grilled cheese with the green chilies. Great bar food but you WILL smell like fish fry when you leave so not great for a date night unless you are already in that comfortable stage. Oh and the corned beef is stellar too.
Brian W.
Évaluation du lieu : 4 Benton, AR
Great little Bar & Grill. a real Dive. I loved it! The place was packed but we walked right in and found an empty table. We ordered the«All you can eat fish» and it was on our table before we knew it. The wait staff was very friendly and prompt. The drinks were cold, served quickly, and inexpensive. I would definitely recommend this to anyone looking for a «Mom & Pop» type place full of locals.
Alisa C.
Évaluation du lieu : 4 Phoenix, AZ
Yay! I think I finally found a cool dive bar close to work to frequent. I stopped in a couple of weeks ago for an early happy hour/quick bite to eat. I was a little nervous about ordering food from the appearance of the outside of the bar. My kind of place to drink, but not necessarily to eat. The inside looks better, but still dark and bar like. I asked to see the menu and was surprised to see the selections, and even more surprised by the pastrami sandwich I had. It was tasty. The best part was the bread, grilled to perfection. I would definitely recommend a cocktail and a bite to eat at the Q. I wasn’t there long enough to give it a 5, so I’m going back today to try it again. If you drive by that area, stop in and give it a try.
Monique H.
Évaluation du lieu : 3 Phoenix, AZ
Q Bar and Grill is nowhere close to home for me. However, most of the people I spend my time with live in the Glendale area and I have been in need of a reliable place to stop in for a drink on the Westside. What I’ve found is A LOT of dives(but not in a good way) OR big name resturaunts with bars in them and ridiculously over priced drinks. Last night I refused to do the whole«where do you wanna go, I dunno» back and forth convo so I Unilocaled before leaving the house and it didn’t let me down. This little gem is so hidden– my cousin who lives ½ mi away didn’t know it was there. We walked in and the place was packed! My cousin and I barely squeezed in at the bar. It smelled like yummy fried shrimp inside. This place has a «margaritaville» type décor. It’s a little tacky but hey, I’m there have a good time, not buy home furnishings. The drinks and food were very inexpensive, we got our drink on for 3 hours then split a selection of fried veggies $ 37 + tip, cheap night out. The service was great! Very quick bartenders, cute but not bitchy which is a rare find in the bars around our lovely city. I always like to comment on the restroom when I go to a place because I’m not a big fan of using public restrooms and I know I’m not the only one out there. I can’t say they were that great. Dirty and dated.