I just left this location. My food was good and the service was friendly, but the restaurant was FILTHY. There was trash all over the floor and tons of fries every where. The tables were dirty as well. It’s easy to fall behind when it’s busy, but there was no line and the employees were just hanging out. One was even sitting in one of the dirty booths by the disgusting floors on his phone. I’m not sure how no one noticed that the restaurant desperately needed to be cleaned!
Trev D.
Évaluation du lieu : 1 Scottsdale, AZ
Been here a few times. Every time is the same, horrible service. Cashier acted like she didn’t want to be there and got my order wrong. Got all the way home to find out the fries and burger I ordered was wrong. Pretty frustrating when you spend about 12 dollars for a meal(without a drink) and it’s not even the correct order. I would have been better off going to McDonald’s across the street if I wanted my order wrong, horrible service and mediocre food(but at least it would be cheaper). Never going back.
Ryan K.
Évaluation du lieu : 1 Fountain Hills, AZ
my girlfriend and I we’re starving and knew that we could get some good fries and veggie burgers at smash Burger really fast, so we stopped in this one to our surprise everything was disgusting everything was completely disgusting the tables, outside tables the chairs even the table # sign they gave us had dried up ketchup stuck to it. we could barely finish our meal but were so hungry we forced ourselves to. Someone let a bunch of dirty kids run this place– GROSS!
Michael M.
Évaluation du lieu : 3 Peoria, AZ
The best burger in the Trilogy area. The service was great and all staff members were very friendly. One large order of their hand cut fries is enough for 3 adults. Will definitely return.
Megan E.
Évaluation du lieu : 1 Phoenix, AZ
You never get your order made correct when you order online. I dont know how they seem to manage to mess up ever order we get but we wont be getting food from them anymore. Waste of money and time.
Christopher A.
Évaluation du lieu : 1 Phoenix, AZ
Tastes like throw up, bathroom had piss on the walls. Paper towels all over. Horrible customer service. ABORTMISSION!
Karen H.
Évaluation du lieu : 1 El Mirage, AZ
Very disappointed with the service, first time in and the girl at the counter had no personality. We were there August 4th at 3:30p. The diet coke was out, we weren’t told until after we bought our drinks. The food is over rated, we won’t be going back! KH
Missy K.
Évaluation du lieu : 5 San Diego, CA
Smash burger has helped my husband and I with our low carb diet as we’ve been able to eat their burgers with I buns as one of our meal options and they have a lot of burgers to chose from so it’s not the same old thing every single time. Their garlic fries and sweet potatoes fries are the best.
Lance B.
Évaluation du lieu : 3 Phoenix, AZ
Took my wife there for lunch. The place is clean and service is pretty fast getting the food out. Burger meat is a little greasy which adds a good flavor. French fries are very thin cut. Overall the food is average and a little spends for what you get. Kinda a combination of a fast food meets restaurant atmosphere.
Tammy-Sue K.
Évaluation du lieu : 3 Sierra Vista, AZ
Home of the overpriced burger but we go anyway if that says anything. It’s located in the corner of an awesome mini mall with Italian, Chipotle, Greek, sushi and a paradise café so there are a ton of options!
Love P.
Évaluation du lieu : 5 Sun City West, AZ
Always friendly staff and burgers are always good! They have a nice patio too! Another great feature is you can order online for take out. Love their smash fries!
Matthew S.
Évaluation du lieu : 5 Sun City, AZ
Incredibly good food. There was a bit of a line last night yet the staff worked together to accommodate all of the customers quickly. We were able to use one of the cupons Smash burger sends to us. You get discounts when you sign up for the email list. My wife was able to pull the cupon up on her phone and we were able to save some coin. My family of five with three always hungry boys were able to eat for about $ 35.00. The hamburgers, fries, sweet potato fries and fried pickles were delicious(we shared, I didn’t eats all of the servings by myself. Thank you to every one at Smash Burger for a great meal and a great atmosphere in the well maintained outdoor eating area.
Carlton M.
Évaluation du lieu : 5 Peoria, AZ
Friendly staff except for like one dude! Love the manager chick. She has provided excellent service even when I am that A-hole walking in at 5 till close! Thank you for not being typical fast food! Chicken is great also!
Ashley M.
Évaluation du lieu : 3 Peoria, AZ
Good food, the service is ok, sometimes I feel rushed out or like I’m bothering them though. I would never stay and eat there.
Susan W.
Évaluation du lieu : 4 Sun City, AZ
Yummm!!! Burgers are juicy and cooked perfectly. They have gluten free buns so we can finally enjoy a GOOD burger out. Great fries too. Can be a touch expensive(mine with fries and a drink was $ 12) but when you just want a no fuss great burger this is the place.
Dylan H.
Évaluation du lieu : 5 Peoria, AZ
Love the fresh food here: fries, condiments, & salads. I usually get a #1 w/fries. My son, being a non meat eater gets the black bean burger w/chipotle mayo & guacamole w/fried pickles. He loves this place for the veggie alternative! Service is excellent for a burger joint. They are quick to serve & quick to remove plates. Tables cleaned for the next visitor.
Tammie L.
Évaluation du lieu : 1 Morristown, AZ
I accidentally hit one star. I would never recommend this place ever! The prices are outrageous for the food they produce. The staff did not get any of our orders right. Worst burger place I’ve been to in a while! My family and I will stick with Freddy’s!
T S.
Évaluation du lieu : 4 Peoria, AZ
Quite a bit overrated for the price, but all-in-all a decent burger. The total package saves a bland patty. Excellent shakes. They once offered a «fresh-Mex» burger variety which had enough going on to truly salvage the patty and make for a truly unique taste. Enjoyed it twice… now it’s gone. There was a tip jar by the register– totally tacky. Why would I tip for coming to you and paying a premium price but basically getting nothing in the way of convenience to me? Nice looking place, outdoor seating is great in mild weather. For my money though, it’s In-n-Out. EDIT: Something has changed here– They may finally be seasoning their patties? Taste has really improved! Keep it up!
Gloria V.
Évaluation du lieu : 5 West University, Tucson, AZ
This was my first time there and was a bit skeptical of this location after the reviews. BUT my burger was fully cooked, and my fries and onion rings were freshly cooked. The whole order was out fairly quickly and the service was good! The manager checked on us in the middle of our meal to see if everything was good. The girl who took our order had a big hickey on her neck(tacky) but other than that the food was delicious and service was good :) can’t wait to go here again!
Michelle M.
Évaluation du lieu : 3 Peoria, AZ
Meh… keep coming back because the kids like this place, but the fries are always stale and cold, the burgers are boring and too salty for my taste. Smash burger means just that… smash the burger and all the juice is gone, and I’d rather have a juicy and tasty burger… may be good for some, but not for me. By the way, their haystack onions are delish and the employees are very nice :) I would prefer to spend my money at Five Guys though.