Visited this afternoon for my birthday lunch because I LOVE cheesecake. We were seated right away which was nice. After sitting for about 15 minutes and giving our orders I actually had to stop our waitress and ask for some bread and sweetener for my boyfriends tea. That was a little annoying but oh well right? I order two appetizers the sliders and the loaded potato puffs to share with my 1 year old and explain not to bring them out as an appetizer but with my boyfriends entrée which was to be a burger and fries. Guess what? Got my appetizers early and my half got cold as I waited for his meal to appear, when it did appear we were told they were waiting on his fries and they would be right out, they never came and instead of following up our waitress walks by, sees he is done with his burger and asks if he would like her to take his plate. In the end the manager took his meal off the check but needless to say I did not stay for my cheesecake nor will I ever return to this joke of a restaurant. I know its not the worst experience but its your job at least put some effort in.
Lana J.
Évaluation du lieu : 3 Peoria, AZ
The service sucks except for couple employees who have been there a long time. If it wasn’t for Karnina and few other hard working employees then we wouldn’t go there anymore. Careless employee when we order to go, I ask him every time, did you remember to put everything, he says yes, we look and there are always couple of things missing. The manager needs to do something about a better system of making sure nothing is missing in a persons order. We always order $ 80 or more for our friends and family, usually $ 100 – 200. So when things are missing it’s disappointing. We love Cheesecake Factory but this location needs to improve in there to go orders.
Lilly S.
Évaluation du lieu : 5 Phoenix, AZ
2nd time at this place. The food and service as awesome as the last time I was here. I ordered the chicken Bellagio and It was amazing. Calamari was great as well. Luv it! Last visit I ordered the chicken Madeira. It was soooo goood.
Tim S.
Évaluation du lieu : 4 Surprise, AZ
So… we wanted to go out to lunch, but we didn’t want to spend a lot of money. Remembered that we had received some gift cards from the in laws for the Cheesecake Factory. Problem solved! I had not yet been to this Cheesecake Factory since moving out to AZ. We would go to the one in Mission Valley occasionally and the food/service was usually pretty good. We came down here to this one today for a late lunch. We arrived at around 3:00 and there weren’t too many people there. We got a seat immediately at a table and the waitress brought over the high chair. We placed our order for drinks(waters, and my wife got an iced tea), got some bread delivered(sourdough and a honey oat type brown bread) and placed our order. I had been scoping out the Unilocal reviews and pictures online prior to arrival, and I saw a few pictures of fish tacos. I had yet to have fish tacos since I moved to AZ, and they looked legit, and sounded legit, so I went with those. My wife got a lunch sized portion of the pasta carbonara with chicken. About 15 minutes later, our food was arrived. Here is how it was… Fish Tacos– These things looked great! They hook you up with 4 nice sized tacos! They came with double wrapped corn tortillas, a nice piece of tempura fried white fish which was both crunchy outside and moist inside, some pickled onions and a little dollop of guacamole. They usually come with a chipotle sauce, but I skipped that. The tacos were mighty fine as they were. Everything worked well! They were legit fish tacos. Maybe not as good as TJ Oyster Bar in SD, but they were damn good and better than a lot of fish tacos I have had. I really liked the pickled onions! They gave a nice little sweetness to the taco and they were buried under the actual fish. These tacos were well constructed and just the right size to fill me up but not overstuff me. The tacos also came with some black beans, and a side of «green tint» rice. I sampled the beans, they were alright. The rice had a unique seasoning to it. Almost tasted a bit like pesto sauce, but then I caught a taste of something else. Definitely unique, but I didn’t finish all of it, mostly because I’m not the hugest fan of rice and/or beans. Pasta Carbonara– My wife thought it was a bit too«oily» so she couldn’t finish it all. I took her bowl of pasta from her and proceeded to have some. I thought it was fine! It had a nice sauce, lots of bacon, a little bit of chicken and a ton of peas in it. I am anti pea, so I ate around all of those. The noodles, bacon, sauce and chicken were very good. I couldn’t see myself eating a whole bowl of this(reason my wife couldn’t finish it either) because it was pretty heavy, but a half portion or if you split this with someone, it was pretty tasty. Service was fine. Not great, not poor. A-OK! Total for everything was $ 0.00 thanks to the gift cards! We skipped dessert and were on our way. I would definitely come back and probably order the same thing. Those fish tacos were no joke! They were delicious as could be!
Christopher N.
Évaluation du lieu : 1 Goodyear, AZ
Don’t come here! My 9 year old daughter begged us to take her here for her birthday. They won’t take reservations. We came at 6pm and they didn’t seat us until 8pm. Then they crammed 11 of us into the space of 8 outside after them temperature had dropped 15 degrees. They couldn’t move the heaters to our table because other customers were complaining of the cold. Over priced and mediocre food to top it all off. My family will never come back.
Sam S.
Évaluation du lieu : 5 Avondale, AZ
Been here several times. In fact, this is where my wife and I had our first date. Always a positive experience.
Jan W.
Évaluation du lieu : 4 Lisle, IL
Waited ten minutes to place a to go order on the phone, but Kevin the manager came to the rescue. Food was very good. Thanks to Kevin!
Kristen L.
Évaluation du lieu : 4 Sun City, AZ
I always feel like the food is pretty average for their prices, but they are pretty good portions. Service for todays lunch was quick, we were told a 20 minute wait to be seated but it was more like 5. Our waitress was very attentive, no complaints there. We ordered the artichoke spinach dip for an appetizer, the dip itself was OK, the tortilla chips were a little stale for my taste. My daughter ordered the fish tacos tempura battered, she asked for hard tacos but got soft corn. I had the chicken piccata lunch portion, chicken was tender and still plenty of food for the lunch menu. We were stuffed but still ordered a slice of salted caramel cheesecake to go. I’m sure that’s delicious, when is cheesecake not awesome? Almost $ 80 for lunch is a good reminder why I hardly ever come here though.
Kimberly S.
Évaluation du lieu : 3 Atlanta, GA
I don’t care what y’all say. This place is just average. They give you huge portions, but the food isn’t/aint nothing special. I love the brownie and the chocolate cake though. Therefore, 3 Star!
Shannon C.
Évaluation du lieu : 5 Chino Valley, AZ
Had an amazing dinner date! The place was packed so I was a little worried, but our server was on top of it the whole time! I had the BBQ Ranch Chicken Salad(5 stars), and my boyfriend had garlic noodles with shrimp(5 stars)! And to top it off we shared a piece of Craig’s carrot cake cheesecake! It was to die for! All-in-all A++
Pat H.
Évaluation du lieu : 5 El Paso, TX
First time going. Delicious! I had the skinny burger on my sisters recommendation. The mojito was very good. I could’ve drank several more. My waitress was very nice. The place is gorgeous. Rumor had it you were coming to my hometown. Please say that it’s so. See you all again tomorrow.
Mia D.
Évaluation du lieu : 5 Glendale, AZ
On 11÷20÷15 I had the most amazing service from a very happy waitress. It was my boyfriends and I 1 year anniversary. She was soo positive and attentive. I never had such great service especially for a chain restaurant which is usually why we stay away from them, Thankyou for a great night!
Mike L.
Évaluation du lieu : 1 McClure, OH
Sub par at best. Wait staff unattentive. Food is totally mediocre. Got served a Moscow mule in a glass. Wth? This is only my second time eating at a Cheesecake Factory. Once in Cleveland and once here in Peoria. Hopefully I won’t ever get suckered into it again! Hate chains. Buy local, people! $ 10.99 for a Moscow mule! In a glass!
Sabrina G.
Évaluation du lieu : 2 Goodyear, AZ
Not a good experience. Do not serve food at your bar if your servers/bartenders can’t handle it. Our bartender was more concerned with his well the whole time then ever worrying about us. We had to ask for drink refills multiple times. Didn’t care that our whole meal was still on our plates. The meatloaf was a dense, old, brick like piece of meat. The herb crusted chicken was extremely dry. We both ate the mashed potatoes and that was it. Just very unfortunate when spending money for a few drinks and a nice meal that the service and food was terrible.
Glenda E.
Évaluation du lieu : 4 Goodyear, AZ
Only concern was the soda glass my daughter got was broken around the rim, quite dangerous! Our server immediately apologize and brought her a fresh soda. Love the«skinny menu» the skinny margarita was very good and under 150 calories!!! Edamame needed some salt they were rather bland. My two 14yr old girls had glam burgers and they were HUGE they could have split one. Very juicy very tasty! Now time for the snickers and dream extreme cheesecake! I will just be drinking water! Gotta get in shape!!! Angelica our server was very pleasant and on the ball. I listened to her talk to her tables around us and she was genuinely kind and made sure everyone was enjoying their meals. Sweet girl.
Jade W.
Évaluation du lieu : 2 Avondale, AZ
My boyfriend had been talking about this«amazing» French toast he had at the Cheesecake Factory when he ate there with his family, so we finally made it over there for Sunday brunch. I ordered the Bruleed French Toast and he ordered the Farm Fresh Eggs, scrambled/well, with potatoes, toast, and bacon(meat is extra). We planned to share so we could have a little of everything. I was surprised that they brought out the complimentary bread before our brunch, but it was almost lunchtime. I sure do enjoy the honey oat bread. Sourdough is alright too. When our food came out, I took a bite of the French toast and was instantly turned off by the mushy consistency. It’s so thick and, I’m sure, soaked in egg. It was not appetizing to me. My boyfriend offered to switch plates since he’d had it before and liked it, so we did. The eggs were fine and maybe had a little seasoning to them. Most of the potatoes were crunchy, so I was not impressed. The bacon was really dark red in color and very crispy. I don’t know if that means it is extra lean? The toast was really not necessary after all the bread I had just eaten… Overall I was not pleased with this meal, especially for the price! And I had a stomach ache afterwards. There are so many other places I’d prefer to get breakfast food. Our server did not really have a sense of humor either. We did get a couple slices of cheesecake to go, for good measure. Vanilla Bean and Lemon Meringue. Unfortunately the meringue had melted off the top by the time we got it home… The vanilla bean tasted a lot like vanilla ice cream. So it was good, but even half a slice was too much. The lemon meringue was rather tart but the whipped cream helped to balance it out. I’ve enjoyed other varieties of cheesecake more than these two.
Norma Q.
Évaluation du lieu : 5 Phoenix, AZ
My nephew Eli will now be 24. My daughter Ruby is deciding where to take him. She went with cheesecake factory because of the menu selecion. Everything here is so delicios. We had a very good time, starting from appetizers, main course and desert. A very nice group, including moms, nephews and daughter. We come here often and will continue to come. Tanks Cheesecake factory
Bob M.
Évaluation du lieu : 2 Peoria, AZ
Breakfast was just okay. Weird bowl of fruit though. Really small cut on the fruit and it had a weird taste. Service was also slow today. It took 45 minutes to get eggs, toast and fruit? They have good dinners here but I’m going back to MiMi’s or Black Bear Diner for breakfast.
Krystal L.
Évaluation du lieu : 5 Flagstaff, AZ
All around an awesome choice! I wanted to take my little sister out because she was in town and she wanted the Cheesecake Factory. Our waiter was patient, helpful, and just had great customer service. Hosts were friendly coming and out. Each dish was prepared correctly and was just fantastic! Of course we had to get cheesecake after! I love the this place, Can’t wait to be back!(:
Kaily N.
Évaluation du lieu : 4 Phoenix, AZ
So I’m not usually into Chain Restaurants but I must say, this location always does a great job when I come in. I can’t help but love the décor, it reminds me of Vegas… Don’t ask why. I don’t know. The hostesses were all nice, all three of them. Went on a Saturday afternoon with my BFF. We sat in the patio where they have fans and it’s mostly covered. Ordered the Skinny Cosmo which was surprisingly tasty! They put just the right amount of juice and liquor in it. Our waitress was very attentive, and super sweet. Our silverware and napkins were pretty stained and she wouldn’t stop apologizing. She was cute. They brought bread out pretty quickly. We order and shared three appetizers: Shrimp Spring Rolls, Asian Lettuce Wraps, and their tomato basil flatbread thing. All three were pretty good except for the lettuce wraps… They were extremely salty. The rolls came with a peanut sauce and a soy type orangey sauce. For it not being a Vietnamese place, it was not too shabby! I didn’t get dessert this time but I usually go for the Red Velvet Cheesecake. Yummmyy. Waitress brought out our check at perfect timing, not too early and not too late. Yay! :)