Uncle Sam’s

I don’t know why I keep coming to this place, it fails me every time with a corresponding trend. The food service and management are all terrible. The last time a came I was sitting at the bar when I overheard a waitress using vulgar language towards other customers and employees!!! I over heard the server say,“stop f**king talking to me I’m f**king busy and you’re annoying me” while it seemed to sort of busy there’s no excuse to use that type of disrespect and language towards another employee let alone another customer. I talked to the man and he said her name was Shane I think. I then flagged down my waitress and asked her to notify the manager about what I had just heard because ALL THREE OF THEM seemed too busy to check how everything is going in the dining room and bar area. My waitress then apologized on my behalf, promised to notify the manager and gave me my bill. This was yesterday. I don’t plan on returning to uncle SAMs again and hope that this place gets shut down

In my opinion. Soggy pizza. Boneless wings seem smaller. 4 cheese sticks for $ 4.50. Been going here 8 yrs portions seem to shrink and quality has gone down. Too bad, but plenty of competition for pizza in the area. Will go elsewhere from now on.

This place is horrible. This place reminds me of the movie waiting. I think we had Naomi tonight. Lol. We will spend our money where it is honored. Stay away from this place! Trust me. Don’t say that I didn’t warn you!

We used to religiously come to Uncle Sams after sports and events that allowed us to hangout with friends, family, teammates, etc. We USED to have an amazing time until our last experience.
The waitress had absolutely no training evident whatsoever and never asked to refill our drinks once. We waited nearly an hour to received JUST appetizers, and even then our wing order (of 25 wings) was messed up and we were left with a measly 13 of them. Finally, we asked for a check after our appetizers as we were just done with the place, and we still WAITED 10 minutes just to pay the bill.
It’s unfortunate that years ago we loved this place, but other restaurants such as The Heights, Top Shelf, Tailgaters, and The Haymaker have taken our business instead of this shack. Very displeased and will never come back.
On top of this, other waitresses were smoking in between serving customers, which ultimately did us in and grossed us out. How despicable… Really sad seeing that this place has taken a head for the worst.

Have been ordering here many times. Most of the time our orders are wrong. This is the last time we will ever order from here. Sandwiches have gotten VERY small! We ordered double meat and cheese which we questioned when we got the order. There was not double anything!!! Very small sandwich. I would hate to see what it would look like without double. Half sandwich cost $ 13 maybe 8″.

Terrible. …ordered one of the signature cheesessteak sandwiches for pickup. …I asked for a mushroom with onions extra sweet peppers. .$ 20 something dollars later. I get home and unwrapped a disaster. Stale bread, beef as dry as cardboard, little to no cheese, oh and don’t even ask about the mushrooms and sweet peppers. .None…extremely disappointed. .don’t waist your money

This was the weirdest dining experience I’ve had. Everything was great until our food actually arrived and the server dumped my all American grinder all over the floor. She said the manager would comp the meal and a new one would be out shortly since the rest of my party was eating. The next one came out about ten minutes later and was okay. When the bill came, the manager had not taken off the grinder and the server went to talk to the manager. When she came back she said the manager would not comp the grinder and that she would have to pay for it. I told her that wasn’t necessary and paid for the sandwich. The complete lack of ethics and class on behalf of the management would lead me to eat ANYWHERE else in the future. Oh, and the best part is the dropped sandwich sat on the floor next to our booth the entire meal. We left and it was still all over the floor with all of the servers stepping over it as they walked by.

The cheese steak was horrible! I am a fan of most cheese steak sandwiches. The steak was chopped so much it was more like hamburger. There was some cheese in it but just barely, I think it was half a slice of provolone. The sandwich bread resembled a hot dog bun. I ordered the sandwich with hot peppers which were sliced pepercinnis in a small plastic cup on the side. Everywhere else serves better cheese steak sandwiches. Yes, even Subway has a better cheese steak and I would never get that from there. My kids had personal cheese pizzas. Short on the sauce and cheese and over cooked. My wife had a chicken sandwich and that was ok. Our waitress was young and cute and she made friends with my kids. She forgot the side of ranch twice but her winning personality made up for the oversight. Uncle Sam’s I have never given a review before. I hope to give this one and save first timers from the shocking disappointment of your food.

All I wanted to do was. Eat some pizza, wings and watch some football! However, this place comes with 19in TVS that have no sound. The pizza was just alright nothing to praise and the wings were good, but make sure you get what you paid for. Some of the wings my sister had were missing some meat or just boney in size so she had the waitress take them back for new ones. First timer and I’ll never be back! Use the advice mention about this place I wish I would’ve ! Don’t waste your money! Oh and they charge for ranch! .75!!! Shouldn’t that be free with wings ???

WTF! No idea what happened to this place. This was our jam. but no more. I t was my daughter’s sweet 16. I told her to pick her spot, the only caveat was she could choose whatever she wanted. She picked Uncle Sam’s. Typically that would be great… but tonight, everything was horrible!
It started when we walked in. They tried to cram a party of six into a four top… the meatballs AND wings were burned. the service was non existent (until it was time to tip) .missing food orders… no manager in sight. I could go on, but I think you get it. Oh and the arrogance… I said I would stop so I will.
We are done here. If you are nearby, pick something else.
AJ

I would rate this one star but I am giving two stars to the waitress that actually helped us. We waited 20 minutes before another waitress realized we had yet to even be asked what we wanted to drink. We asked her to serve us as our waitress seemed clueless her job was to take orders and be prompt, that’s what tip stands for. She immediately helped a big table that came in after us. I’m sure she saw money there not a couple with a young child. I did tip the girl that helped us 25% as she was prompt with helping us. The food was good as usual. I love their ranch with their fries.

This place has bad reviews. But I’ve never had a problem here. I’ve been here about 4 times. Each time I get seated right away and I get asked if I want something to drink. The female working are always good looking which is a plus. I order wings with some fries on the side I enjoy them more than going to buffalo wild wings. They are fast and hot always. This place is a good spot also a good place to watch some sport games. It is too dark inside this spot and it’s kinda dirty.

Nothing quite like hearing the owner Brett reprimanding his employees infront of guests and employees. Shame on you sir, be more professional.

The food was heavy and dry. Not a great experience would not go again.

Every time I give this place a chance I’m reminded immediately why we and everyone we know HATeS this place. The service is terrible, it’s like being in high school with a bunch of petty, gossipy little girls who say nasty things and know all their cuss words and think it’s cool to use them as every other word. They also enjoy talking about customers they’ve had during the night and if they got tipped in cash or credit card… There was probably all the girls up at the bar BSing at one point tonight… Asking if one of the girls «ripped ass» very loudly… Throwing F-​bombs out over and over. It’s terrible. I’m sitting here currently listening to them and their guy friends hanging out at the bar who are just as loud and obnoxious cussing and talking about nasty, vulgar things and cuss words are about every other word… I’m ready to get my food and get out of here… Never again will I come back.
Last time we were here it was also for take out because service is always terrible and super unprofessional… Tonight just took it to a whole-​nother level.
Philly is good with extra cheese and mayo to make it creamier. That’s what we order to go if we ever order from here which is about 1 – 2 a year now… Only take out because of the service. You’d be better ordering ahead and picking up to avoid the service and convos that take place here.
Management really needs to hire some quality people, it would turn this place around big time. But if they keep going, this location is going to fail big time.
Sad… It has a lot of potential.

I was excited to try this place… nothing but disappointments. The server was rude and had no idea about the menu.
Let’s talk food…
Pizza — burnt. Nothing special and greasy.
French fries — cold and frozen from a bag.
Wings — basic… so good but not the best.
Pastrami grinder — best thing of the night. Good bread and flavor.
Overall nothing great… probably won’t be back.

Went with few friends for a sub. Very average food, terrible service. Waitress took forever to take our order, still got it wrong and forgot to come back with our credit card !!!

No Stars — Nothing to speak of !!! A sub shop that ran out of white sub rolls at dinner time «ARE YOU KIDDING ME?» Didn’t even have enough common sense to offer a discount on a very sub par pizza! Never will I return to this location again… Terrible customer service and really poor management skills.
THE TICK –TOCK IS MISSING FROM THIS CLOCK!!!

Second worst experience with this restaurant. First time was two months ago and our pizza was so burnt we could not eat it but the waitress said it was normally like that. Today we tried it again and my daughter’s cup had ranch residue in her cup like it had not been washed and the waitress never came back so she could get a new drink. She got a drink to go but we were charged for her drink twice as well as my son’s juice twice. I was so furious, I just left the restauarnt than deal with crappy service. As we left the server Hayley knowing how crappy and disgusting our experience was meekly said, «Sorry about the horrible dining experience.» Never going back for crappy service, crappy food and above all the risk of food poisoning because they cannot wash their dishes.

Yummy bar food & cold beer!!!
My mom and I come here for our «cheat» eating days and get onion rings, fries, chicken wings, and beer. Uncle Sams serves nearly everything fresh out of the fryer!
Last time we are here we tried the calzone, not a huge fan. We got the italian which has sausage, pepperoni, onions, and bell peppers. The dough was cooked to a crisp and not that pizza doughy goodness I was craving. My mom was not enjoying the calzone either. It wasn’t bad– just kinda bland. The ice cream is in a single serve plastic container– how lame! The menu shows a dish with ice cream too… But then you get a can shaped plastic tube.
The servers here are so sweet and we always end up hanging out here for a couple hours. And trust me, sports bars are not our usual scene AT ALL.