After my initial review, I was contacted by NYPD Corporate Office. A very sincere apology was made along with a promise to investigate the reason for food leaving their restaurant that not only didn’t meet my standards, but the standards of the restaurant itself. The very next day I was contacted by the manager of the 83rd and Union Hills restaurant. He too, apologized sincerely and asked that I give them another chance. I also received a refund for my meal. This was not asked for or expected, but it was very much appreciated. Because of my experience at other locations and mostly because of the very professional and sincere way NYPD handled this situation… They’ve earned back my business!
Jenn J.
Évaluation du lieu : 1 Peoria, AZ
This review is based on take out… Since it was NYE we decided to treat the family to extra yummy salad, pizza and wings. Being from NY it’s definitely the closest to «home» that we found so far. The antipasto salad was«skimpy» in the toppings department, the boneless wings were soggy and the pizza was just okay. One of the pizzas had huge dough bubbles on one side, therefore lacking cheese and toppings. Probably something beyond your control but definitely not the pizza quality we’ve become accustomed to at NYPD. Again it was NYE, and you were really busy… but nonetheless our meal left us underwhelmed. Your prices are definitely higher then other local options but typically the experience is well worth the higher price tag.
Corey L.
Évaluation du lieu : 5 Phoenix, AZ
Rosalie was the best along with the food, we drove across town to eat here and it was well worth the drive. I am leaving with a full belly, and smile on my face. The food was excellent quality and quantity. We are from Chicago and this New York pizza is the best in town. Thanks to Rosalie(who is there every day except Monday) and everyone at NYPD Pizza.
Pepper T.
Évaluation du lieu : 4 Phoenix, AZ
This review is only based on take out pizza. NYPD Pizza is a local pizza chain with twelve individually owned locations in the valley. They offer New York Style Pizza made with genuine New York Water. We took out two pizzas and found some difference between the personal size and the small size. Our personal size pizza was tasty but had a much thicker dough ratio to toppings than the small size. Both of us were most found of the small size«Blanca»(white pizza that was ½ tomatoes and half spinach) While the pizza didn’t remind me of a genuine New York Slice it was a very tasty unique pizza. The crust was thin and chewy and very light. The toppings were delicious and extra seasoning wasn’t needed. The spinach was actually fresh spinach and you could tell it wasn’t from frozen. The pizza was so light I could eat three slices without that over filled feeling that I get from some other pizzas. The pizzas we tried were hot, fresh and tasty. I’d recommend the small size over the personal size because of the topping to dough ratio.
Paige W.
Évaluation du lieu : 5 Phoenix, AZ
Great service and personal pizzas. Bbq wings were good and crispy great beer selection for only having 6 taps. Beers were $ 3.50 on Sunday’s for a pint of craft beer
Steve C.
Évaluation du lieu : 5 Peoria, AZ
I have never been disappointed at this or the Surprise location. Their Calzone’s are a favorite!
Chelsea W.
Évaluation du lieu : 2 Glendale, AZ
Some of our friends ordered NYPD and we got to try a little bit. We liked it well enough that we decided to dine in and get the full experience. Next time, if there is a next time, we’ll order to go and pick it up about 20 minutes later than when they tell us it’s ready. Their time management kept us from giving them a great review(because the food actually is quite tasty) and on top of a long wait even while there were free patio tables on a Friday night, there was no apology and a less than friendly server. Super disappointed because of the rave reviews and high expectations but I doubt that we would come back. They certainly didn’t earn their Best of Phoenix award tonight.
Jaime T.
Évaluation du lieu : 4 Minneapolis, MN
Great tasting pizza and great customer service! We are visiting from out of state and saw this place across the parking lot from the indoor playground. I ordered two pizzas to go, one pepperoni and one caprese pizza I saw advertised on their website. It turns out the caprese was a special they no longer offered but they made it anyway, super nice! I did request no garlic due to an allergy in the family and unfortunately that piece of my order was missed but we enjoyed the pepperoni pizza immensely. Great size, great flavor, a little greasy like NY style should be, and the crust had the perfect edge to it too. The second pizza was made with garlic and when I called they gladly removed the charge from my bill, I am grateful they went out of their way to make a pizza that was no longer on their menu and even though there was a mix up they took care of it right away. I’d definitely recommend this place due to the great pizza and great customer service.
Jim B.
Évaluation du lieu : 1 Phoenix, AZ
Very inconsistent. Had a decent pizza there so tried again a couple of times. 3 strikes your out! Pizza was undercooked doughy not thin. Actually tasted like when you buy a jar of pizza sauce & pills bury dough & make your own. Wife says very disappointing! I agree
Jessika C.
Évaluation du lieu : 5 Glendale, AZ
Our server Jessica has been great everytime we get her! We love this place! My husband and I came here one night to try it and we only come here for our pizza now! Jessica our server is so personable and friendly, we make it a point to sit in her section if she is working!
Megan G.
Évaluation du lieu : 5 Downtown, Nashville, TN
We found this place from the awesome Unilocal!Reviews. It did not disappoint! From my husband’s fried mozzarella to my gluten free spinach artichoke dip, then on to the fabulous gluten free pizza, we left stuffed. We were celebrating our honeymoon in the area and through conversation they found out and gave us an appetizer on the house! If we lived here this would be a go to spot for us! Thank you NYPD! You made us feel so special and full!
Kimber B.
Évaluation du lieu : 5 Glendale, AZ
So much fun when Justin is there! The bruschetta is great, and the service is amazing.
Chris S.
Évaluation du lieu : 5 Peoria, AZ
The food and service was excellent as usual. I really enjoy this place and the delicious food so I frequently visit. Zach does an outstanding job making customers feel like they are appreciated and valued. Mac and Luis do a fantastic job with the pies. It’s hard to give any other pizza place my business when NYPD consistently delivers such a great experience. Definitely recommended! Try the pizza blanca spinach for a lighter, flavor rich slice. I also go for the wall street or buffalo chicken slices. Lunch special is 2 slices/drink for $ 7.26 after tax… great value!
Holly V.
Évaluation du lieu : 5 Phoenix, AZ
One of our favorite places. Love the pizza! Service is always great. Shout out to Justin and Zach — you guys are great and a true asset to this location. We will be sure to make it in time again for Happy Hour. 3:30 — 5:30
Missy K.
Évaluation du lieu : 5 San Diego, CA
I love the pizza here. We’ve been here twice and both times the pizza was delicious and the restaurant was clean.
Christina O.
Évaluation du lieu : 5 Glendale, AZ
First time here, we ate outside because is was nice out. Tables were clean, and not really busy(it was 1pm). Food took about 25 minutes to get to the table. We got Vinny’s favorite. Craig was our server, he was nice and filled out waters constantly, brought us napkins, parmesan & didn’t overly bother us.
Lisa Monique C.
Évaluation du lieu : 5 Peoria, AZ
It was my first time today! Overall cleanliness: clean. Décor was cute and fancy-ish! Candles lit up the place. I walked in and was immediately greeted and sat down. The place WAS empty at 430pm. Haha Our server was Justin. He attended to all of our needs promptly, accurately, and without complaints. He was pretty funny. Good service. The other employees were really nice and funny :) So, let’s talk about the food. We ordered: 1. Hell Kitchen Traditional Wings(6) 2. BBQ Boneless Wings(6) 3. Chicken Caesar salad 4. Wall street 5. The Big Kahuna 6. New Yorks Finest Cookies and Cream What I thought about them: 1. Wings were SPICY! Just how I like them. They were crunchy. They could of maybe used more sauce. 2. Didn’t try the wings but my friend ate them all. That’s a good sign lol 3. Salad was great just DRENCHED in dressing. Ease up on the dressing! 4. Wall street pizza was delicious! Tasty. Crust was crunchy 5. Didn’t try Kahuna but my friends said it was good lol 6. OMG I would eat another! The cookies and ice cream was perfect The price for all 12 wings, 1 Chicken Caesar salad, 2 pizzas, and dessert, was $ 68. I would probably return. Maybe eat less since I was STUFFED!
Beth C.
Évaluation du lieu : 4 Buckeye, AZ
This wasn’t our best experience at an NYPD location, but in all fairness we bombarded them with a large party at 8pm on a Saturday night. They were able to seat all 14 of us out on the patio. To our dismay, the kitchen was out of garlic knots, but all our other orders went through without issue. One guy’s wings mysteriously vanished, but our servers were very apologetic and quickly brought out his wings after that. The food was delicious, as always. We tried the mozzarella sticks for the first time. Wow. Those are amazing. They served it with marinara and balsamic vinegar. I’d never dipped breaded mozzarella in balsamic before, and it was fantastic. The pizzas were declared delicious all around. This was a very hungry team of roller hockey players who had just finished up two hours of game play. They needed their bread, meat, and beer. It did take an extra long time for our checks to be rung up – there were a lot of us, after all. By that time, the rest of the restaurant had cleared out so we were able to go inside. A good thing, as the night had turned quite brisk. Everyone here was really nice. Sure, there were some burps in the service, but they did their utmost to accommodate our big group and it was greatly appreciated.
Jon-Jon D.
Évaluation du lieu : 5 Galleria/Uptown, Houston, TX
My husband and I were n town for the Super Bowl we stopped n here. It was so much more than we expected. Pizza was so yummy and the Antipasto was delicious. We had to order more to take to to the family!
Darcy W.
Évaluation du lieu : 5 Wayzata, MN
I have driven by NYPD pizza for years. My parents said it is their favorite pizza place, so we decided to give it a try. I was pleasantly surprised when I walked in! It’s a fun ambience, nice bar area, and plenty of seating. Justin was our server and the last star is for him! He made excellent recommendations and brought a few samples. He was attentive and professional. We ordered the SoHo salad which was to die for! It was fresh, right amount of dressing, served over a pizza crust. Mmmm good! My daughter had the lasagna which was also extremely good! It’s a huge portion so you could split or have for lunch the next day. I ordered the Bruschetta pizza and I loved it! A nice mix of mozzarella and ricotta cheese and topped with the bruschetta. Simply delish! I will be looking forward to visiting next time I’m in town.