iWash Too

As a vacationer — we liked the place; clean with wifi. Unfortunately, the attendant was on break when we wanted to return our «card». Left with $ 4 on it.
You can park in the rear of the building

Finally we have a card operated laundromat! Petaluma is like living in the past sometimes. This place is so clean and the attendant is helpful and nice. I take my blankets there because my «highly rated» washer and dryer just don’t do the job right. The washing machines are well tended to and not dirty or gunked up.

This laundromat recently reopened so we had no previous experience doing
laundry here. Last time we needed large capacity washers we had to go out of town. Now we can go here. Monday morning was fairly busy and yet there were plenty of washers, dryers, and those baskets on wheels. There are also plenty of benches to sit on while waiting for your wash/​dry to cycle.
There was a helpful attendant there who was bilingual which is great since there are so many English and/​or Spanish speaking customers. The place is well lit, there is lots of parking. The prices are okay for all you get… good working equipment and a clean environment. They have a system where you put money on a card then use the card for the machines. So don’t try to put change in the machines like I did…
it won’t work.
They have WiFi but I didn’t try using it. Maybe next time.

I went here today in search of a laundromat with a large capacity washer that could handle a rag rug I needed to wash, and I was so impressed. My first stop was Launderland, on Petaluma Blvd., which didn’t have anything close and was like a normal laundromat inside (a little run-​down, a little dirty, plenty of machines, perfectly serviceable). Then I saw the other Unilocal review of this place and decided to try it.
For starters, it looks brand-​new. There are a lot of machines and machines of several different capacities, all the way up to an 80-​lb. commercial washer (they have two). As soon as I walked in and began to search for the big washers, a lady came up to me and asked if it was my first time there. She immediately pointed out the 80-​lb. commercial washers and told me that she was stepping out but would be back in 15 minutes if I needed help. In the 20 years or so I did laundry in laundromats or apartment building laundromat-​style laundry rooms, I have never had someone offer to help.
I brought my rug in, piled it into the machine, and when the lady came back, she apologized for not being here to help me. Again, past experience has taught me to not expect any customer service at a laundromat, let alone really good, conscientious customer service. The machines worked great, the carts are all new and shiny, and the entire place was spotless.
This is, hands-​down, the nicest laundromat that I have ever done laundry in. It doesn’t have fancy bells and whistles, but it has all the things that matter: lots of machines, all of which were working, plenty of folding space near the dryers, plenty of carts, a change machine and a machine to load up a laundry card, AND people who you not only can ask for help if you need it, but who are friendly and genuinely helpful.

Really good laundromat. There has always been staff here on site which is so rare for laundromats. New machines. And cheap. Also extremely clean. Almost makes me think I’ll miss the place once I finally get my washer and dryer delivered next weekend.