Go Dental

I am leaving this review solely based on what little experience I have had with the company. They told my partner that they could take out her wisdom teeth «For just a little more, while she’s already numbed» Wisdom teeth extraction cost at minimum at least $ 200 per tooth, not including anesthetic and time missed from work. She works in a client facing role, and telling her this was completely misguided and unprofessional.
I’ve been trying to contact them for several hours, trying to get an update on what her pricing would cost and I CANNOT get anyone on the phone. I either get a busy signal or a voicemail. Real professional not having a receptionist or having anyone AT ALL answer the phone.
It’s a damn shame there aren’t more practices with morals.

Not my favorite. Doctor was not a perfectionist and very impatient-​just wants to get you out of the door and be done w you. Ensure to inquire about the cost of services before you commit to one becaue they might charge you more at the end. The staff wr not helpful. One of the receptionists often claimed that she had called, left msgs and never did. I had to call them back to get my answers. Not recommended!

Just an update, I never heard from anyone or received any communication from Go Dental to address the issue. Don’t sign anything there unless you read it. Apparently you give them permission to take whatever whenever out of your account. Ask questions and make sure they are in your network, not just accepts your insurance FYI

First visits was great! Pros: Clean place & have advance tools my biggest pro was close by home all technicians are friendly Cons: front desk could use some work. I got really tired of waiting to be seen when in the rooms waited nearly 30 – 50 min just about every time if you don’t have anything plans for the day and don’t mind the wait yes they did say sorry. I had an appointment but still waited and noticed that new patients have the right away here. not my type of business ethics got my last work done from this place will be looking elsewhere.

This is my first visit going to this office and I have to say I’ve been very pleased with these guys. The Dr. was extremely nice and courteous. The place is clean, we’ll organized, and affordable. What really put the ice cream on the cake was the hygienist Robin! Super sweet and knowledgeable. She explained every step of the way what was going on. She would ask me periodically of I was ok when she was cleaning my teeth. Very very impressed with her work. She also told me it’s a pleasure working with Dr. Polonsky. Can’t ask for better staff there. I will be coming back and telling friends.

I love GoDental, my hygenist on Fridays is awesome and the Dentist who saw me was great to have a conversation with. I definitely left with a great impression and felt the «personal touch» you get that is missing in so many parts of healthcare these days.

Dr. Polansky and staff are all top-​notch. I’m not a masochist that enjoys going to the dentist or the smell of burning teeth, but the nice little touches like free water, various pandora stations, and a vivacious crew make it into a real pleasant experience. My partner and I go here for regular dental visits and will continue to do so.
On a more personal note, Dr. Polansky helped out a good friend of mine who had severe dental issues. Without going into further detail, by his actions, Dr. Polansky has shown that he’s not just here for a buck. He’s part of our community. We really should support businesses like this — they’re too few and far between.
Thanks, Dr. Polansky and crew! You guys are epic.

I had a really good experience there. Like another reviewer, I got the sleep study pitch from Dr. Polansky that seemed extra-​dental. But if had a sleep study clinic, I’d probably team up with dentists (night-​time grinding) to get referrals. And it couldn’t hurt in my case, because I have chronic insomnia, although there are no dental issues going on at night with me. Anyway, maybe it’s a blessing in disguise.
The staff was very friendly. You never want someone working on your teeth who seems like they wish they were somewhere else. Ginger was my hygenist and she made it as painless as possible. They had Pandora radio stations available to listen to (in between the bzzzz of the machines). I had the Strokes station going on while I could hear someone with the Eagles station in another room. I bet my teeth were in better shape. When Dr. Polansky came in, he sat and answered all my questions without the impression that he was in a hurry. A 5-​star rating is deserved.

Let me start off by saying that dentists make me cringe, so my experience with Go Dental was more than surprising.
I was in a car accident years ago and had my jaw broken, which caused me to have a crossbite. After «shopping around» for the best Oral Surgeon, I found one I trusted enough to do orthognathic surgery, but he sent me to an orthodontist whom said I would need a year of Invisalign prior to the surgery. I am impatient and I like 2^nd opinions, so I was thrilled when I came across Go Dental and saw their «accelerated ortho» treatment, thinking it could cut my pre-​surgery ortho in half.
The place was super easy to find and the staff were amazingly friendly. The paperwork only took a couple minutes to fill out, and even though they were apparently extremely busy and had squeezed me in last minute, the wait was short. The room I was in was relatively private and I was given a remote for Pandora or Netflix, which was a big plus and totally helped calm my nerves about seeing a dentist.
Initially a staff member came in and told me that Go Dental could offer me alternatives to surgery, she was friendly, but I wasn’t interested, since I knew what I went their for. Dr. Polansky came in a short time later, apologizing for making me wait too long, even though I had only waited about 5 or 10 minutes. He was personable, polite, and something about him immediately put me at ease.
I explained my issue and asked about accelerated orthodontics. He talked to me about it and other methods that could bypass surgery. At first, I thought they were hell bent on selling me something, which put me off since I *want* orthognathic surgery and need it to correct my joints, but I don’t want to avoid waiting a year. Dr. Polansky looked inside my mouth, then explained that I have a very complex case and that he could offer me alternatives, but that none of it would help and could make things worse. He told me to stick with the Oral Surgeon and Orthodontist that I have. At that point, I felt an overwhelming amount of respect for the man — he could have continued to try to sell me on a treatment or just slap braces on or whatever, and make money (others definitely have tried), while potentially causing more problems, but he didn’t. Instead, he was honest and even offered to be my dentist since I currently don’t have one.
I am stoked I found a dentist that made me feel completely comfortable and not like just a number.

I called to have a tooth pulled. The dentist listened to what I said I wanted. He didn’t pressure me into root canals and what ever to save the tooth. I am 64 and don’t plan on doing modeling or whatever. I just wanted it out. The staff was very sweet and friendly. He numbed it so there was no pain in pulling. Would reccommend and use again.

EXCELLENT in so many ways… and who likes going to the dentist?!
Clean, comfortable, relaxed and the staff is unbeatable.
My cleaning was by far THE BEST one I’ve ever experienced… and let me tell you… I HATE cleanings more than drilling! All that scrape, scrape, scrape and the sound it makes in your head… then the moments when they hit that REALLY sensitive place.
I don’t lie… this cleaning was actually enjoyable! And then the rinse out at the end with the fizzy whatever it was… wow! It was just perfect… and Marjena is so unbelievably sensitive and sweet. Top notch!
Then when I went to have my fillings done… AGAIN…wonderful!
How wonderful can drilling be? Well, this is about as good as it can get. Comfort and common sense was the order of the day. I didn’t even feel it when the needle went in my gums — eww, just the thought of past experiences gives me the chills! They applied a really effective numbing gel to my gums and… it didn’t hurt one bit. Nothing did… it was painless. Awesome.
I don’t know where Dr. Polansky found such a great team, but everyone there is so helpful and nice. He must be a great guy to work for! I’m sure he is.
It’s a treat to deal with a happy, pleasant staff — it makes a huge difference for those of us who don’t really want to be in a dentist’s office in the first place.
Why a 4 and not a 5 star? … well, as important as I know the issues of fluoride are **DO NOT USE IT EVER — IT IS AN UNNECCESSARY POISON**
I can’t say honestly that «it’s as good as it gets» with a 5 star rating, because «as good as it gets» would be a place that refuses to use fluoride and educates it’s clients in that manner as well.
I understand it’s not the mainstream… but that’s my stance and I’m not budging on that one. As long as I can request that I not get any rinses or additions of it… I’m good.

Pros:
I really love the hygienist at GoDental, she’s super nice and efficient. After my cleaning, it took a while for Dr. Polansky to see me, but he was apologetic for the wait and I appreciated that. Also really appreciated how little I had to do in terms of insurance paperwork, etc. I just handed them my card and they took care of the rest. The office staff seems friendly enough, and when I arrived I didn’t have to wait more than a minute or two to be seated in the cleaning chair.
I also really love the technology of the place — Pandora plays in the exam rooms, they have computers and video games in the waiting room to keep you (and your kids) entertained, and I like the option of making my appointment online with e-​mail confirmations, etc. This office has really embraced the convenience of technology, and I like that a lot.
Cons:
Dr. Polansky asked a bunch of questions about my sleep habits, which seemed odd. It turns out he has a partnership with some sleep expert and was trying to encourage me to make an appointment. It was a turn-​off — When I see the dentist, I just want my teeth treated, without having to dodge a sales pitch for something else.
He also seemed put out that I’d gotten braces somewhere else, basically suggested that I’d made a bad choice by going with my orthodontist instead of his short-​term braces. I HAD actually discussed the braces option with him a year or two ago, but decided against it because of the cost and some other factors. He was nice enough about it, but my decision was well-​thought out and I don’t like having to justify that.
Lastly, I asked about an appointment for my son, who’s almost 5, and he said he did treat kids but gave me a bit of a guilt trip for not starting my child on dental treatment sooner. In fact, I had asked him about bringing my son in the last time I was in (a year and a half ago, maybe), and he made it sound at that time like my son was really too young for treatment to be necessary. So I’m a little confused. In general, Dr. Polansky didn’t seem terribly enthusiastic about treating little ones, and after looking around the office it doesn’t seem like a great option for kids under 9 or 10, so I think I’ll take my son somewhere else.
Overall:
The pros are enough to keep me here for a while (the thought of starting over with initial exams and x-​rays somewhere else, OY), but my husband has an appointment next week and if he isn’t a fan we’ll look for something closer to home that the whole family can take advantage of.

Go Dental came to our rescue today and I just wanted to share this very positive experience.
My husband, who had not been to a dentist in 38 years (yep — thirty-​eight, that’s not a typo) began experiencing severe tooth pain last night which worsened until he was positively miserable this morning. At 8am, I started calling dentists nearby to find someone who could see him right away.
The receptionist at Go Dental was very accommodating and asked if we could be there by 9am. We were.
The reception area is very nice with refreshments, video games for the kids, and internet stations — wow.
We were first seen by dental assistant Stacie who is an absolute doll. She took digital x-​rays (less radiation) with a portable unit and did her best to make my dentist-​phobic husband feel at ease.
Dr. Polansky was next and he was utterly wonderful. He examined my husband, explained the x-​rays and the problem (a broken wisdom tooth), described in detail what needed to be done (tooth extraction). Because my husband was extremely nervous about the procedure, the dentist first prescribed a sort of «happy pill» that would have a relaxing effect. We left to pick up the medicine at Walgreens and were to return at 1pm for the procedure.
The «happy pill,» taken an hour before the procedure, worked miracles. Husband was barely aware of what happened. I was allowed to be present for the extraction which helped hubby relax, too. Dr. Polansky was assisted by another wonderful assistant named Toni.
The entire experience was as smooth and painless as could be. We have definitely found our dentist and now no longer fear the dentist’s chair!

Dr. Polansky is the nicest dentist I’ve ever been to. The office if nice, kind of tucked away (for me anyway) and very non-​intimidating.
Their staff is SO friendly. I cannot say I’ve ever been to a dentist where I’d describe the office as ‘great’ or ‘nice’ but here you have it. I got in on a Groupon deal a while back but was SO impressed with the time and care the dentist himself puts into the patient’s treatment.

The dentist is great the staff are fantastic, it’s a super new facility, what more can you ask for?
The place looks brand new and looks super clean. They seem to have all the modern equipment you’d want to see at the dentist and more. They take really good care of you and are very nice.
My room even had a TV where I could stream in Netflix movies or pick a radio station. How sweet is that?
I got in with a Groupon deal, so it was very affordable for my wife and I to get a first time checkup, X-​Rays, cleaning, and whitening trays. Followup visits are pretty average from what I was told.
My wife was calling on the weekend to leave a voice mail to schedule us an appointment. Expecting to hit the voice mail box, she was pretty surprised when the Doc himself picked up. He had the call routed to his cell phone for that particular weekend (Groupon weekend). He was so nice on the phone and addressed all of our questions. I feel like it’s not too often that the doctor/​dentist will route calls directly to his cell phone on the weekend!