AutoZone

This location is called a «hub «store meaning they are a warehouse as well as a store. So their selection of parts is much deeper than a conventional store. Now let me mention the quality of what they sell. Their brake pads come from various sources, the white box ones are cheap and wear out quickly, their red box pads are semi metalic but the compound cracks apart, their top line c max is a bosch product but it is the most expensive (more than a bendix-​inventor of brakes & wagner per say). The warranty claims lifetime warranty however read the papers closely and it states only defects in manufacturing that are covered. So in effect they admit they sell a inferior & possible defective product. Do you want to risk your life with something like that making sure you stop in time? Common sense would say no. So in closing while they put some slick commericals on plus sponsor some things, the benefits of dealing with them does not outweigh the risks you assume. Go somewhere else, heck anywhere else.

The only reason this place is getting two stars is because the female who checked my battery was knowledgeable and answered every question I had. She said I would be credited for the old battery and that they would be able to replace it for free in the matter of 5 minutes. Overall, it sounded promising. However, she asked another female (she looked like the manager) to see if she could change it or if «Ken» could change it. I’m not sure if their chit chat was meant to be loud but clearly both of them didn’t know how to change the battery. She then informed me that this supposed «Ken» person was leaving and he was the only person who knew how to change the battery. After ringing up our new battery, the manager went outside to take a look at the current battery I had (might I add she had an attitude that was very unappealing). I’m not sure why she did that considering she didn’t know how to change the battery. After that fiasco, long and behold «Ken» appears and answers another person’s question. If the battery change only took 5 minutes, why did this «Ken» guy have time to walk around for 15 minutes and answer other people’s questions? Why didn’t I get my free battery replacement service as promised? The store closed at 9 and we were there at 5. Had anyone else had the same problem, would they be turned away also? Thank goodness I had someone else help me change the battery. If not, I’d be stuck at this godforsaken place.

I come here only if there is a sale or if I part I need is cheaper here than pep boys or advance other than that a good store.

My girlfriend’s car died about a mile from the shop. Batina the store manager helped me pick out a new battery after looking at pictures of the battery. Mike was actually willing to go out in the 20 degrees temperature and install the battery for us. They both went above and beyond to save the day for us. Couldn’t thank you two more. You got a customer for life.

Pretty happy with my experience. Came over to get some routine maintenance parts for my car. The staff was really helpful, found the parts I was looking for, and was really nice throughout the process. My air filter needed to be ordered, so they sent for that. They also did some modifications to get a better branded oil filter with the oil-​filter deal they were running. Will probably be back for more items in the future.

Prices are a bit higher than Oreilly’s I frequent in Washington state or North Carolina. Price of proximity I suppose. The clerk was courteous and helpful. A welcome relief.

Great customer service. They were super helpful. Just wanted to run in and out and we were able to do that with there help. I would definitely stop here again. If you need any auto help this is your place. You have to check it out.

My car battery died and even though I jumped it, the next day it died. I walked in and asked if they had the inventory. She said, ‘Let’s check your battery before you decide to replace it.’ I was like… huh? Shouldn’t you be upselling? So I said, ‘Sure.’
We tested it, she showed me that it wasn’t going to hold the charge for long, so I decided to replace it. She came in explained everything I could possibly have questions for (including my interrogation of their warranty) and then brought out the battery and replaced it. It was pretty cold, so another member of their team volunteered to take care of it so she could go back inside. I was done within 15 minutes. Very professional, very cordial. Definitely coming back here based on this experience of service.

I am writing this review solely for the GREAT customer service I received at this particular Auto Zone store. I have shopped with Auto Zone many times before but the courtesy and general regard for customers at this branch is awesome. I stopped by because my «Check Engine» light would not turn off. Within a minute of entering the store and explaining my situation, an associate had my car’s computer system hooked up to his handheld gadget and told me everything I needed to know. The best part? It was FREE! I highly recommend stopping by for this convenient and free service. To show my thanks, this Auto Zone has become my go-​to location for any/​all of my car needs.

This place has a clown agent packing a large gun to make customers feel welcome. He’s a dork.
Stopped by to pick up a simple oil filter and had to wait in a long line just to ask what number my filter was. Why? They do not have the books in the back where a customer can just DIY, but I have to ask some teenager to look it up, who wasn’t even born when I started changing oil. The kid is rude and eats chicken in the back while I wait in another line to pay for it.
Customers before food yells the busy manager. He puts his chicken wing down and takes my money. I leave the $ 5 bucks on the counter and leave.
I’m going to pep boys from now on and will only use Autozone to replace my battery and drop off my dirty oil… all over their parking lot for them to clean up.
They feel customers are too dumb to read and lookup an oil filter and would like to hard sell you some battery washers or oil drain washers.

Welcome to the zone. This is a great place to get your battery charged for free or dispose of used motor oil. They are also fairly knowledgeable and can give decent advice. They are pretty lax about doing small jobs in the parking lot also.