Chili’s Grill & Bar

This is the worst Chili’s ever! I ordered online and recieved a confirmation email. When I came to pick it up 25mins later, they told me that their servers are down and that they didnt get my order. How stupid is that? Get your act together! Also, always check your order before leaving the restaurant because they will and I gaurantee will mess up your order one way or the other.

Went here yesterday for lunch after taking my kids to the Comcast center and the light show at Macy’s. Food was okay, nothing great but the waitress with a little star temp tattoo below her right eye was horrible. She took forever to come and get the order and never came back to make sure everything was okay, and it wasn’t. When she did show back up we had been there for almost an hour and a half and just wanted to get out and leave. It really wasn’t that busy and it looked like she was only taking care of two other tables the entire time. She would go missing for 15 – 25 minutes after she went into the back.

Very pitiful dining experience. Walked in and the staff seemed almost angry to have the misfortune of seating me and my guest. The appetizer had a hair in it, right inside plain to see. And it wasn’t a small hair either it was a long, curly, black mother. I figured «Oh well, this happens all the time» and just kept eating. Besides that, the fries themselves were disappointing. We ordered the Texas cheese fries and it was served to us warm to the touch, almost as if it had just come out of the microwave-​oven. The cheese wasn’t melted and the fries were crunch and nearly hollow. My entrée was the chicken crispers, original. All it was was breaded chicken gristle. All of it tough. So disappointing. I could even see employees coming to the back corner where I was sitting so they could go on their phones before whoever was watching them could see. The only good thing about this trip was how fast I got to leave because we were sat next to the register. Never coming back.

Chillis is chillis and this location is no different. I normally love hitting the local Chillis when I travel because they do a great job of producing a consistent product. This was the first location that I’ve visited that has the new pay method at the table. All I can say is very, very bad idea. I understand the thought behind this but the servers should be able to have the option of ringing out big groups without this method. The thing kept breaking and running out of paper. It took over 25 mins to ring up everyone in our work group. Maybe chillis needs to go back to the drawing board on this one. But the food and service were good.

Always enjoyed eating here, there’s always a wait to be seated but I really don’t mind because the wait is never long. Service is great. There was a great hostess, when we ate there weeks ago, that was always chipper and cheerful to customers even though you can tell it’s been a long day for her. Food is great and comes out at an reasonable time.

First time going here and it was not what we expected. We had to wait 20 minutes to be seated and another 10 – 12 minutes for our food to arrive. The food we ordered did not have any flavor. The only good thing was desert and the waitress that attended us.

Last time we were here around lunch time, today we did dinner. The atmosphere was pretty much the same. Not too quiet, not too loud. Nice chili (chill) spot!
We sat at the bar (which was kool) because we couldn’t get a boothe and we didn’t want to sit at the table close to the door. I hear my fellow Unilocalers saying get to the food… the food! Okay okay!
My huny ordered the Cajun chicken pasta which looked rather tasty and I got the…
Ancho Salmon (600 Cal) — «chile-​rubbed atlantic salmon with spicy citrus chile sauce topped with cilantro, served with citrus-​chile rice and steamed broccoli» and an additional side order of black beans to eat over the rice. This was perfect, really tasteful.
The salmon had a roasted texture that made you chew long enough to taste the flavors but just enough for you to want your next bite. The black beans added that extra taste to the rice that I was looking for and the broccoli… well they were broccoli.
My meal was complete with a blueberry and pineapple margarita, same from last time but what can I say I like what I like. I’m really liking this Chili’s. We’ll definitely be back!

My friend and I came in this weekend for lunch. It was a fairly disappointing experience to say the least. We were walking around the city and wanted to stop in for a quick bite. From the moment we walked in, the staff was almost nonexistent.
Upon entering, there was already a couple standing in the foyer waiting to be seated. We waited about 5 minutes for someone to come over and say they were bussing a table for them. However, there were plenty of open tables to be seen. After the couple before us was seated, we waited another few minutes before we were seated. The hostess barely spoke a few words to us before dropping the menus and running away.
Our server finally arrived and took our order. We shared the Fried Pickles appetizer, which was very underwhelming. The pickles were sliced so large, it was hard to eat. There was definitely not enough breading on them either, which mostly fell off into the ranch dipping sauce. For our entrees we got the BBQ burger and the Honey Chipotle Wings. Both were OK, nothing to rave about.
They also have these tablets on the table, which is interesting. However, buyer beware, it’s $ 1.99 for unlimited games on the tablet.
Our server was friendly when she appeared and she was attentive to ask about refills or our food. I would most likely not return.

Never been a big fan of Chili’s but I’ve always liked their appetizers. I prefer this Chili’s over others because the location is down Center City. I recommend this as a great place to catch a bite to eat for lunch while down town also check out their happy hour. The customer service here is very good!

My first time ever at a Chili’s and everything was so good! My boyfriend ordered the mix and match fajitas while my boyfriends mom and I ordered the two for $ 20 — 1 app 2 entrée deal, we got the Texas Cheese Fries and Bacon Ranch Chicken Quesadillas and Cajun Chicken Pasta. Everything was so delicious and with a great deal for dinner you really can’t complain and the portion size is pretty big too.
Our Server was pretty attentive and nice, but the only con is that its so dirty… like i had to sweep the breadcrumbs off the seat before i sat down and under the table there was so many trash. But other besides that i enjoyed my dinner here.

While not mind-​blowing, the food was good as was the service. I was pleased with my first visit to the chain Sunday night. Got the triple dipper appetizer to share and the grilled fish tacos for myself. My babylove got the bacon, chicken, and ranch quesadillas.
Bill came to about $ 52 after tip which also included soda and a 16 Oz Blue Moon. Not too shabby.
Their women’s restroom is a disgrace, though. Trash and toilet paper on the floor, flimsy door locks, and then the stalls were a bit short on paper.
Would return, despite.

Came all the way to Philadelphia for a run and had dinner here for some reason. (Reading Market closes at 6pm)
Different than the memory of Chili’s I had from my formative young adult life.
The whole place felt «humid». The table had residual moisture… the floor had moisture. Just didn’t feeling fresh and inviting.
Had the spicy fish tacos. The «spicy“part came from two small, sliced green peppers in the middle of the taco. The fish was ok.
Wife had a chicken salad that came on a rectangle plate. Imagine the lettuce off four Big Mac’s with some chicken and tomatoes on it. There you go.
Mango iced tea tasted like all the ice in the pitcher had melted and they add some more ice before the pour in the glass.
Less than $ 40 for two people. Probably won’t eat here if I am ever in this part of the city again.

It’s been 84 years. Still haven’t seen a waitress after I ordered dessert. I think my body has fused to this chair. Food was great but… honestly.

The service was very slow! Like super slow! The restaurant was not busy. We waited a long time to get our drink orders and after we ordered our food, it took almost an hour to get it. We walked in at pass 7 and left after 9. The waitress abandoned us after taking our order and some other waiter came from another section so he was never there to give us a refill or more napkins. After we asked for the check, it took another 35 minutes to get it. All the employees are on their phones. The menus are dirty and that tablet on the table to pay is the stupidest idea ever. The tablet is beyond dirty and you need to use your finger to sign the bill.

Chili’s used to have good food… not anymore. The last few times I’ve been to a Chili’s (different locations) the food was below average. This particular location we experienced pretty bad service. The ziosk that you are supposed to use to reorder your drinks was not working. The waitress said that she could see we were ordering them, but the order never went to the bar??? The bartenders did seem very lazy (slow) and there seems to be a number of areas of improvement needed at this location. I know there are many better places to eat in Philly, but the folks I was with wanted to go to Chili’s…never again.

I ended up at Chili’s because I got rerouted because of some protesters in center city. They pretty much shut down every road I needed to access to get to the restaurant I was trying to get to. Grrrr! We were really hungry and came across a parking spot in front of Chili’s and figured we were running out of choices. We sat bar side and had a great server. She made us a Mango Patron Margarita, which was good, but pure juice, no alcohol. I had a bad experience in a different Chili’s years ago so I knew what to expect as far as the food goes, but the one thing I figured they could not mess up were nachos. Boy was I wrong! Their nachos are portioned. A small order has six nachos and a large has 12. There was an extra $ 2.00 to add beef. So a plate of 12 nachos came out, each with the cheese, one slice of jalapeño pepper, and a shaved piece of dried out beef, or what was suppose to be beef. There was about a tablespoon of tasteless salsa and sour cream in the middle of the plate.
We left half of the order because they were not even edible, not to mention what my husband did eat, he removed the meet because it had a funny taste. I don’t know how they are getting away with serving this stuff with so many good restaurants near them. There will not be a third time that I throw money down the drain in another Chili’s.

I have been here several times. The food has been well prepared and the service is friendly. We stopped in tonight after Mass and the gentleman at the door was super friendly and did a great job explaining the electronic gaming/​ordering/​payment device at the table.
Our waiter was funny and friendly. I will definitely be back.

Bad experience with deserts and guacamole.
guacamole was not fresh and fries are oily.

I wanted something quick at 830pm. This wasn’t it. Restaurant is dead. Meaning the cooks may have died and gone to heaven. The table side guacamole wasn’t table side. But later I got the shrimp fajitas and they came out sizzling with a ton of shrimp.
It’s hard to rate this place. There are a ton of great places around here, so why go to Chilis in the first place? The service was mixed but the food was just above average. Mixed emotions on this review.

I’m usually not a chain restaurant diner but I was across the street on business and needed to have a fast meal at this was a closest sit down. The host and waitress were super friendly and recommended some good choices. I liked that the manager greeted us at the door and made sure we were comfortable and satisfied. We had the 3 choice appetizer combo, the talapia (kinda frost bitten) a watermelon margarita and the blueberry pineapple margarita both of which were sooo tasty. Overall a typical chain restaurant taste but with great drinks.