EZ Park

Waiting 20 min to get out of the parking lot. Only on exit open onto a congested street with dozens of trying to leave. A second exit on to the opposite side of the parking lot is closed — why?

This parking lot is located right in the middle of Chinatown and is a two minute walk from the The Trocadero Theatre.
I parked here once on a week night and there was a flat rate: $ 10. The lot was not crowded and I did not have to give my keys to anyone which was a big plus in my book– I prefer self park and hate the thought of someone else driving my car around. The parking attendant was fine– not overly nice, but not rude either.
I would park here again if I’m ever in Chiantown or seeing a show at the Trocadero.

Used to enjoy this parking lot, yes the attendants did not attend but management was pretty helpful when on site. I used to have a monthly pass but went to daily parking so i’ve been using them for a good few months now. a couple of weeks ago, I parked my SUV there on a friday and came back on saturday, a full tank of gas was siphoned (about 30 gallons). The girl working the booth was chatting to her friend and couldn’t be bothered. she just said in broken english that it’s not their problem.
She gave me the number for «Z» the manager. 3 phone calls to him, not one from him.
I finally called the office and spoke to Brian. This seemed to be promising but he had «exhausted his options» when he reviewed his security tapes. apparently their cameras don’t point where i parked. Not only did he not offer to compensate for the gas stolen or offer complementary parking, they did not even offer to refund the money for parking that day. so I hope the $ 15 they got from me is worth losing a monthly client and this review because there are enough parking lots in the area for you to skip them.

IF I COULD GIVE ZERO STARS I WOULD.
WORST Parking LOT in chinatown. And thats saying alot
STAFF ARE RUDE. Especially the old white man with the glasses.
and after midnight, the employees are sleeping in the hut. you have to honk your horn to wake them up.
If you have a coupon on your website, up to 6 hours of parking for $ 7.00
Then accept it.
or change the damn fine print to restrict on days when there are big conventions.
and I am pretty damn sure they dont actually donate any money to the charity that is listed on the coupon.
everyone should avoid this place, i will never recommend to any of my friends to use this parking lot ever again.

the worst and most expensive place to park. First, the ground is in bad shape. They will charge you a huge flat rate without you knowing it. Why don’t they just be honest and clear upfront in telling people the real price that they are charging for that day? Why do they have all the detail prices making you you think you will be cahrged hourly or ½ hour? Who would spend a good 5 minutes to study the price before parking. A rip off in Phila Chinatown. Also, the staffs they have are just careless in what the customers think. Shame on them !!! We will never park in any EZ park for this reason.