Greyhound Bus Lines

Philadelphie, États-Unis

2.2

Ouvert en ce moment

21 avis

Contacts

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Téléphone :
+1 215-931-4075
Site :
www.greyhound.com
Adresse :
1001 Filbert Street, Philadelphie, PA, 19107
Market East
Arrêts et stations de transports en commun proches
40 mMarket East
90 mJefferson Station
120 mArch St & 10th St
Catégories :
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Aujourd'hui

Aujourd'hui 0:00 – 2:00
5:30 – 23:59
Ouvert en ce moment
Heure locale (Philadelphie) 22:55 mercredi 28 mai 2025

Horaires d'ouverture

lundi 0:00 – 2:00
5:30 – 23:59
mardi 0:00 – 2:00
5:30 – 23:59
mercredi 0:00 – 2:00
5:30 – 23:59
jeudi 0:00 – 2:00
5:30 – 23:59
vendredi 0:00 – 2:00
5:30 – 23:59
samedi 0:00 – 2:00
5:30 – 23:59
dimanche 0:00 – 2:00
5:30 – 23:59

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21 avis sur Greyhound Bus Lines

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Évaluation du lieu : 1
Havertown, PA
Most inefficient bus company I’ve ever seen. Been waiting in. m boarding line for 45 minutes, bus is super late and no staff tells you why or when you’re leaving. This is a joke, take Bolt
Évaluation du lieu : 1
Philadelphia, PA
Horrible service. I have taken 3 trips from here. Only 1 turned out fine, the rest were horrible experiences. Bus left when it was meant to arrive on one trip and my reserved seat was illegally sold leading to a cancelled trip. Spare yourself the agony and spend your hard earned money elsewhere.
Évaluation du lieu : 1
Fairfax, VA
If I could give negative stars I would. This was by far the worst bus experience/​maybe overall life experience I’ve ever had. 90% due to a super rude lady at the ticket desk. I’m sure all of her encounters are equally miserable. This woman ensured that I’ll never take another greyhound bus despite low cost and frequency.
Évaluation du lieu : 3
Drexel Hill, PA
If we are talking about taking Greyhound in general, then I am all in. If we are talking about the Philadelphia stop then… yea…welcome to Phili. These stations are different all over the country and the Philadelphia one is just more funny than anything. Maybe 30 seconds after walking in I was told by a gentleman that he had «parting gifts» as he walked past me. Drugs. The guy had drugs he was selling. I started laughing and thanked the man for the offer. Next I look over to the right and there’s a pigeon just hanging out, walking around looking for food. He was just hanging out, you know how pigeons are. There’s piss all over the bathroom seats and then a flock of pigeons just laying back in the corner of the ceiling.
Do I like Greyhound? Yes. It’s cheap and gets the job done.
Does the Philadelphia Greyhound station amuse the hell out of me? Yes. Yes it does.
Évaluation du lieu : 4
BAYSIDE, NY
I often come here to ride a Greyhound bus to NYC. Depending on when you ride your bus, you will be able to board in early or late. The bus station is small, therefore it isn’t hard to find your bus. I always recommend arriving to the bus station, 15 – 30 minutes earlier than your appointed bus schedule!
Évaluation du lieu : 1
Vancouver, Canada
The basic expectation of a bus line is to take you from one destination to another in a timely manner. Greyhound is incapable enough to not fulfill that very basic requirement. As I am writing this, I am stuck, unmoving, when at y destination and important meeting is starting without me — a meeting that I was required to attend. I allotted more than enough time for traffic and even squeezed enough time to have an opportunity to change when I reached my destination but not only have I lost that opportunity, I’m missing my meeting as well. Thank you Greyhound, but I won’t be travelling with you again.
Évaluation du lieu : 4
Brooklyn, NY
Greyhound has come up from my many travels. #TIP: BOOK ONLINE WITH A PRINTER, not only do you get a number in the line but they have cheaper prices. The buses are better with ports for you to charge your phone and the drivers are nicer. Now this particular station I have always liked because it is small and to the point. I arrive, I leave, no confusion. What prompted me to write a review is a staff person. I used
for the first time ever and was confused about the ticket situation. A staff member helped me by printing it out for me when she did not have to do that which I was very grateful for so I wanted to give a reviewThank you Lady whose name I never got (she disappeared). Now parking is just not there, bring your $ 3 if you have to wait. The bathrooms aren’t NY Port Authority dirty so that is a plus. I have only ordered coffee here which is why I took away a star. $ 2.37, 20 OZ for the nastiest coffee in the world? No thank goin
Évaluation du lieu : 1
Philadelphia, PA
If i could give them 0 star, i would definitely do that. The worst bus company. Purchased ticket to baltimore for 9.40 am, then the lady lined us up. We waited for 10 mind then, she told us the bus will be late for half hour. But guess what we ended wait for more than 1 hr. 1.5 hr to be exact. They didn’t wven apologize for the delay. WTF
Évaluation du lieu : 1
Woluwé-Saint-Pierre, Brussels, Belgium
Worst bus line I have ever taken, and I’ve taken a lot of buses through my travels in South America, so I can compare. I take a night bus from Philly to new York, there is pee on the ground. You see it and smell it. When I reported it to the driver he said if you don’t want to travel on my bus get out if my bus. So basically the least professional way to respond to me. Is this what you should expect when booking the least expensive bus?
Évaluation du lieu : 1
New York, NY
I just simply hate Greyhound! The service is beyond terrible, it just doesn’t get any better! I can’t even look at their employees because I swear I want to just punch them in the face, they are soooooooooo freaking RUDE! Their buses are usually always delayed, they just suck!!!
Évaluation du lieu : 1
Carnegie, PA
On the way here wasn’t so bad just no wifi & now extremely irritated that they waited 10 minutes before we were suppose to leave to tell us the bus would be 1 ½hours behind… my husband and I took the 12am bus so we would get back for us to make it back to work… now we may lose pay because of this! This was our first time and maybe our last especially since your guess service people have bad attitudes! You should really strive to have bus arrive at schedule time and take to consideration people’s schedule. Well it gets better it’s now about to be 3am I was suppose to be on a bus at 12:20am…sorry for the inconvenience. No its rude to make us wait, but to not let us know what is going on is ridiculous. Now we will be late to work & my husband could be fired. I will be calling customer service tomorrow.
Évaluation du lieu : 1
Manhattan, NY
If I could give a zero star review I would but I’ll settle for one undeserving star.
This company is an absolute abomination in every sense of the word. The buses are always late, mine was an hour late yesterday for an 8 A. M «express» out of NYC to Philly, organization is absolutely nonexistent. There’s a huge rush to get on the buses when they finally do come and the employees yell at the customers. It got so bad the driver herself started checking bus tickets.
It’s almost funny how comedic the whole process of waiting and boarding your bus is. Never, ever again. There are cheaper alternatives anyway.
Évaluation du lieu : 1
Philadelphia, PA
Worst bus company experience ever !
We booked our tickets to go to Atlantic City three days before the Sunday.
The bus was supposed to be at 9:30 am. We were there with my wife and my daughter at 9:00 am.
Unfortunately the bus only left at 10:30 and they let us board in while there were not enough seats.
So my daughter did all the travel seated on my wife’s knees while we paid a seat for her !
Once at Atlantic City, we were supposed to get a voucher of $ 20 foe the casino but an employer your us that given that we printed our bus ticket at home we couldn’t get this voucher.
It turned out that when you print your ticket directly at the Greyhound terminal you get another ticket with to exchange for a voucher.
So why proposing the very convenient solution to print at home if you cannot even get the same bonuses ?
Finally to come back during the evening, same with we came in the line but the bus was already full, although our tickets clearly displayed the 6:45 pm ride.
Another bus came 10 minutes later but due to traffic jams, we were at home around 9:45 pm while it usually take 1:15 hour !
We took this company for the casino voucher but it is definitely not worth it.
Too bad I couldn’t put 0 stars.
Jérôme
Évaluation du lieu : 4
Philadelphia, PA
I have used Greyhound Bus Lines countless times back and forth to New York City. Never had a horrible experience. Yet!
First off, the Greyhound pickup/​drop off stations are conveniently and safely located at Greyhound station in downtown Philadelphia, and at the Port Authority terminal, in the heart of NYC. Unlike other buses such as Boltbus that pick you and, drop you on the street.
I LOVE the new updated buses; they are CLEAN and kinda spacious, with comfy leather seats. I don’t use public restrooms, and I never used the Greyhound’s bathroom, so I’m not sure how clean it is.
If you were in luck, you might use the FREE but slow WiFi. Also, there are plug-​in ports in every seat, but don’t raise up your hopes, they don’t always work. And the FAST drivers are friendly, and usually on time. Typically, the trip from Philly to NYC is not more than 2hr and 15min.
I always buy my ticket online, (they offer special fare for advance purchase: 7 days or more), and try to get there at least 30 – 20 minutes before my scheduled time. Therefore I never experienced any bad customer service. In addition, I joined the Greyhound Road Reward, so I can earn points which will give me %10−20 off my future ticket price. Keep in mind that Greyhound’s prices are comparable to other companies.
Don’t forget to download the app. It is easy to navigate and can be handy.
Seriously, it is NOT bad!
Four Unilocal
Évaluation du lieu : 5
Boulder, CO
This is a convenient hub in the city. If you find bus tickets that are cheaper than flights, it is great luxury to catch a bus. The greyhound is half a block from jefferson station formerly known as market east.
There is a decent amount of seating provided it is warm outside. there are multiple lines based on bus route. there are several windows labeled with specific purpose and need.
The loading process was straight forward and comfortable. We left swiftly which was a shock to me.
It is pretty easy to get to, if you’re lucky to avoid any major congestion on 676. It’s a staple to the transportation network of this country.
All buses i have taken to and from this station has been on time or arrived earlier than expected.
Évaluation du lieu : 3
Manhattan, NY
The usual amount of sordid undesirables that you find in any bus terminal. Not much staffing. Good amount of taxi’s to take you where you’re going from here. Always amused seeing pigeons inside anywhere, especially here.
Évaluation du lieu : 1
Brooklyn, NY
I’m writing this review at 7:36pm as I still wait to board a 7pm bus from Philly to New York that has yet to arrive. I’ve NEVER experienced such tardiness with buses before and we’ve only received one single static-​filled message letting us know what door the 7pm bus would be arriving at (and this was at 7:15pm! Thanks…)
I also arrived to this terminal earlier than expected and when I asked if I could possibly board an earlier bus, I was told I had to pay a $ 20 difference which is more than I paid for the actual ticket! And the girl behind the desk couldn’t have been more disinterested in helping me. Anyhow, hopefully I’ll be boarding a bus soon after this I post this review, but I’m definitely not holding my breath.
Update: We’re just pulling out at 7:52…
Évaluation du lieu : 4
Manhattan, NY
Why are you guys such haters?! I use the Greyhound bus all the time. Yes, I understand that it’s not the best, but it’s a cheap and easy way to get around.
First tip — you should always take the express bus when possible. These buses are actually nice with pleather seats, outlets, and wifi. Most times the buses aren’t filled either (except maybe the NYC trips), so you get your own seat.
They also have a station where you can escape from the rain and cold. This is WAY better than waiting outside for the Mega or Bolt buses. Even though it’s not the cleanest or most comfortable place, it is a huge plus.
Next, if you want to get somewhere on time, these buses are way more reliable than the Megabus. Most of the buses I’ve taken have been on time. If they are running a few minutes late, an announcement is made and you’re kept in the loop.
Finally, if you book in advance online, you can score some very cheap tickets. I’ve traveled to Cleveland for $ 10 (!), to Pittsburgh for less than $ 50 roundtrip, and to NYC for $ 20 roundtrip.
Ignore all the negative hype and give it a try for yourself!
Évaluation du lieu : 3
New York, NY
As much as I want to only give this place 2 stars, I cannot simply based on the fact that they always get me to and from Philly.
This location is on the smaller side but considering there isn’t a large crowd in Philly, it works. They recently went through a major renovation that added additional seating and a snack counter. There have always been vending machines and games to keep you occupied while you wait. There are a few ticket counters, only one is for New York, though. It’s in a decent location of Philly. Reading Terminal Market is a block away, Septa is across the street, the mall is down the block, and there’s a Hilton Garden Inn around the corner. Lets’ not forget that Wawa is also there in case you need a drink for the ride home. Keep in mind, this place is filthy like most other bus terminals. I don’t recommend using the restroom unless you absolutely have to.
Évaluation du lieu : 3
Haidhausen, München, Bayern
Wenn man in den USA mit dem Bus unterwegs ist, darf man nicht so zimperlich sein.
Die Busse sind nun innen nicht mehr taufrisch, da kann schon der ein oder andere Sitz an Reife gewonnen haben. Technisch machen sie einen guten Eindruck.
Aber immerhin haben alle Busse Wi-​FI (kostenlos), Steckdosen und eine Toilette (die zwar auch nicht gerade einladend ist, aber ihren Zweck erfüllt).
Das was wirklich Nerven kostet, ist das Ticket kaufen und das Anstellen an größeren Bus-​Terminals. Da sollte man schon mal né halbe Stunde Puffer einbauen. In jedem Fall empfiehlt sich eine Online-​Buchung (Achtung, manche wollen das Ticket ausgedruckt sehen).
In der Natur der Sache dürfte auch die Tatsache begründet sein, das BusfahrerInnen und Fahrgäste zuweilen schon recht rustikal sein können, allerdings ist dies auch die billigste Art zu reisen (15 $ von New York nach Boston oder 10 $ von Philadelphia nach New York sind unschlagbar — Buchung online!!!).
Évaluation du lieu : 3
Philadelphia, PA
If you’re going from Philly to New York, it’s better than all of the alternatives.
Megabus: I almost died on a Megabus due to the most aggressive driving I ever experienced in my life. This is coming from someone who grew up in New Jersey, where, after you’ve spoken your first word, your parents drive with you on their laps and teach you how to flip off other drivers with one hand while using the other to steer across 5 lanes of the Parkway.
Boltbus: I took Bolt once. The seats were so uncomfortable my butt was numb after an hour. The five people in the world who still use cell phones for talking were all on my bus and all talking the. entire. time.
Amtrak: Let’s be honest. Amtrak is the Valhalla of traveling from NY to Philly, if you don’t count private helicopter rides, but at $ 40-​$ 150 one way, the cost is too damn high.
SEPTA-​to-​NJ Transit: 2.5 hours on a good day, 4 hours if you miss your connections. Nope. Just nope.
So, Greyhound is not amazing. But it’s fine. The Express program works like this: Go online, pick a time, pay a rate comparable to Mega or Bolt give or take a couple bucks. Go the bus station and wait inside comfortably for a bus that most likely will show up on time and not leave early. The buses now have outlets and wi-​fi, and seem clean enough for me.
The comments about the bus station «seeming dangerous» are likely written by people who have spent their entire lives in the ‘burbs and get freaked out by the site of one homeless person. It’s not scary and clean compared to, say, an average day on the El.