Jefferson At Washington Square

My experience was almost the exact same as Katie’s so maybe there is a strong dependency on which doctor you get. Went with my boyfriend who has had swelling and pain in his hand for close to two weeks which we have tried icing and taping to no avail… Thought maybe an xray might be in order.
As others have said — lovely staff, clean and well stocked facilities, very quick in and out, and they call you the next day to check in. All very nice! The down side is that the doctor literally did not look at my boyfriends hand. Did not pick it up, touch it, or inspect it in any way. He just listened to the symptoms, diagnosed tendinitis and wrote a script for a pain killer which we did not need.
Is it tendinitis? Possibly. Have doctors done away with a physical exam? In any case, it wasn’t very ‘patient-​centered’ care, which I hear is the «new thing» in medicine, or maybe should be in this setting.
Additionally my BF does not speak English very well and had I not been there to translate he would not have understood what was going on at all. There was no effort made to ensure that he — the patient — understood what was happening and why.

What an awesome location and addition to the city! Went here first thing this morning to be seen after staying up overnight sick with what seemed to be strep.
The check in process is easy and the waiting room is so clean and nice it wouldn’t have been bad if there was a wait.
Both the doctor and nurse who saw me were great and were clear on treatment. I was in and out with a prescription in less than 30 mins. If I am sick again, this is where I’d go.

125 copay for earwax removal… even though Jeff is my primary they still spent 20 mins rekeying all my info… I’m sure this is some sharpster docs business venture

I woke up this morning around 3:30 am and knew that I was going to have to see a doctor. When it’s my last work day of the year, I don’t want to have to use a sick day just to get some medicine. This place came in handy because I was able to get examined and treated within an hour and was off to work by 9:30 (my work is pretty lenient). I was the second person who arrived at the clinic, so I thought things would move a little faster but it’s the day before Christmas Eve so I can understand.
When I went back to talk with the nurse they quickly identified what was wrong and within 20 minutes I was taking some antibiotics that they had on site. They forwarded my prescription to my local pharmacy so by the time I get off work today I’ll be all set. I am so happy that this place exists so I can now enjoy my holidays without feeling crappy!

This was my first experience with an urgent care, so I can’t claim to have much to compare it to, but it’s a brand new facility right at 7^th and Walnut. I went mid-​afternoon during the week and was the only person there, so I was in and out very quickly (maybe 45min). The women at the front desk were very friendly and the waiting room is stocked with coffee and water.
The medical assistant met with me first and she was very nice and thorough. I then saw the doctor who was all business and not very friendly. He was quick to diagnose me and write a prescription. He didn’t make eye contact once and didn’t take any time to listen to me describe my symptoms.
I’m updating this after having gone back to urgent care for a follow up and then to see a specialist. Both the 2^nd doctor at urgent care and the specialist were very disappointed/​shocked that the first doctor hadn’t run some tests that they deemed necessary to provide an accurate diagnosis (quite unsettling, if you ask me!)
However, they do call the day after your appointment to check in on you and make sure you’re feeling better, which was nice!

Very professional! Doctor William Jantsch was fantastic! Wish he was my primary care provider. Being accident prone, I have been to my share of urgent care. This has been by far the best. I felt extremely confident in everybody there especially the Doctor and nurse that saw me. Not the cheapest, but worth the extra feeling of being really well taken care.

I’m writing this review on my boyfriend’s behalf, since he was the one who actually used the services here. As far as urgent care goes, this place provided pretty good service. We went on a Monday night around 6 – 6:30 pm. There was only one other patient there besides us. The waiting room was very large and clean, and my boyfriend only had to wait about 10 minutes before seeing the doctor. The doctor provided my b/​f with a packet of information related to his injury and he received a follow-​up call the next day. This was definitely preferable to going to the ER… or even a regular doctor’s appointment.
The downside is that the parking garage is a couple blocks away at the Curtis Center. The receptionist validated our parking, but the walk from a few blocks away can be a pain (literally!) for someone with an injury. There is some room to park in front of the office, but I’m unsure if that’s for drop-​offs or for actual parking… if you’re driving yourself there, the parking situation seems a little inconvenient.

Urgent care docs refused to see me despite having chest pain because I arrived at 8:20p. Please do not advertise a closing time of 8:30 if you close at 8:15. It’s misleading especially considering people trying to access urgent medical care.

First time being in a Urgent Care and I am very impressed with this one. I am not familiar with the other Jefferson facilities since I see doctors from the Penn Medicine. Let me say that this one will get the job done.
I came here as I couldn’t take off work for various reason and plus they are open on Saturday and Sunday. I walked all the way there from where I live. Once I got there, there was no one in the living room. The lady at the front desk gave me paperwork that are requested at any other medical facility. After she was entering my info in the system and I was waiting to being called, I could enjoy watching some college football on a huge screen TV.
I was called in the back quickly after I filled out the paperwork. The nurse did her routine check up and told me to wait on the doctor. The room I was in was super clean and there was a TV there as well. Though I waited a little bit, It didn’t really feel like that as I was getting entertained. However, waiting time should be expected in an urgent care. The doctor saw me and then they took me in the back for an X-​ray which is what I needed and another reason why I didn’t make an appointment with my primary physician. The doctor in charge reviewed the x-​rays, gave me the diagnosis, recommendations and discharged me promptly after.
Very satisfied!

In and out very quickly after getting friendly service and receiving a valid diagnosis of my issue. Would certainly go back any time I need prompt medical attention.

I came home from work today feeling really sick and was worried I had the flu. I was in and out in 45 minutes. Nice nurse and front office. Very clean. Glad it is here!

I came here the other day with a cold/​upper respiratory infection and I was fortunate to come right when no one else was waiting so I was in and out in about an hour.
The waiting room is nice and bright with 2 cable TVs, free bottled water and comfy chairs. The exam area is also clean, bright and new, there’s even a cable TV in the exam room!
The doctors and nurses, MAs are nice, my main frustration and why I didn’t give 5 stars was dealing with them over the phone is annoying. They gave me a script for an antibiotic which wasn’t covered and 2 pharmacists from my pharmacy got disconnected because they were on hold for so long trying to reach a doctor.
I would go back… hope I don’t have to!

I made the mistake of arriving mid Saturday afternoon and had a 3 hour wait. That’s the chance with walk in service.
However, the facility is inviting, comfortable and bright. Large screen TVs and free Keurig coffee add to the comfort.
The staff and doctor were pleasant, efficient although clearly a bit frazzled by a busy Saturday. The doctor quickly found a tiny, tiny glass shard in my foot causing the extreme pain. Considering the choices were writhing inpain til Monday or an emergency room, this was great.
Cost to me is what my insurance co — pay for specialist; much less than ER non emergency.
MY advice — try to arrive early!

Amazing! I’ve only been to urgent care once, and it was in a different state, but I know that generally speaking urgent care is overcrowded and takes a while. Everyone here was pleasant: the receptionists, the nurse, and my great doctor. I arrived at 1:00 on a Monday and left at 1:35. I was the only patient there, and by the time they finished my paperwork, it was 1:15. This means in 20 minutes, I met with a nurse and the doctor who fixed me up. The doctor even walked me through the follow up procedure when I was done. This is the best medical care I’ve ever received. I was tempted not to write this review, because I don’t want others to overcrowd this wonderful place.
Update: they followed up with me on the phone the next day! Great service.

I went to Jefferson Urgent care when I was extremely sick with a fever. The reception staff was very friendly and outgoing and I was taken care of promptly and efficiently. The doctors were thorough, informative, and comforting. The facility is new, immaculate and beautiful. If I have to be sick this is definitely the experience I want to have.