Jimmy John’s

Walked in this office thinking I would get a $ 1.00 sandwich for customer appreciation day and was told off by the manager and kicked out the store. The cops were called and report sent to Corp Offices. I’m home and still upset and hungry. The owner/​manager was rude even pulled his phone out to record me. I hope this location is fine or taken out of business before someone gets hurt! Waiting for corporate to call back.

I love this Jimmy Johns. It’s right by my work and they deliver! Their delivery should have a rating on its own! It’s always so fast and they never mess up my order!
Their sandwiches, chips, and cookies are always amazing. I usually get the Vito or the Club Lulu. It’s a great and easy way to get a quick lunch delivered to you on your busiest days!
Overall, I would definitely recommend!

Seriously jimmy johns? Literally 1 slice of salami, cappicola is non existent and 1 slide of provolone? Service was quick and the bread was good. There you go, a star for each.

Have always had good experiences with Jimmy John’s in the past. Went to this location tonight at 9:03pm and walked in with my Fiancée. As we were looking at the menu, the register employee was counting his drawer and rudely snapped, «don’t bother looking, we closed at 9:00 since students are out of town.» WTF! 1) your door was not locked. 2) you are not a university cafeteria, you are a restaurant and franchised business with set hours of operation. 3) if you are going to change your hours, a simple note on the door would be a good first step to preventing customers from expecting you to be open. 4) when a customer comes in three minutes after your arbitrary closing time as a result of no posted sign and the doors being unlocked, I suggest being polite and professional.
You may be near my home, and I may enjoy your sandwiches, but you just lost the business of two non-​students who would buy from you on a regular basis, year round.

Apparently they CAN screw up a simple sandwich order even with not a single person besides you in the store, lunchtime on a Tuesday. I guess that should have been my tip off to go elsewhere as well. Staff too busy discussing PlayStation to also be expected to follow protocol.

Jimmy John’s has freaky fast subs. How freaky fast? I made a mistake in a catering order. I needed 60 sandwitches. My caterer had the wrong day (which was my bad). I called Jimmy Johns, and they actually had all 60 delivered within 30 minutes of the order. That’s freaky fast, and my event was saved.

If I could give zero stars I would. Normally great service but Friday night the «night shift» got my order completely wrong. I got home and called to inform them of their mistake. A number 9 no mayo no cheese no onions and the «manager» starts in on me as if it was my fault. He went on a profanity laced tirade. Never in my life have I experienced anything like that. I returned the sandwich and got nothing but here you go. It was pretty bad.

Fast service. I also like their environment.

Their food is mediocre at best and service terrible. I am very disappointed that my first experience at Jimmy John’s is undoubtedly my last.

I really enjoy the sandwiches from JJ and they generally live up to their reputation for being freaky fast. On one occasion, however, it did take over an hour for my food to come so I had to cancel my order. Other than that though, it’s not a bad choice for quick good food.

I really enjoy jimmy johns. My favorite is the Beach Club. Their sandwiches are always fresh, service is fast, and the employees that work that have always been really cool. And I love that they are open until 3am since I always like late night snacks.

Great for the drunk and impatient. Just the right amount of carbs and extremely fast service. My favorite thing is the 6 inch BLT!

I am vegetarian so I only ever get the one with guac and cheese, but it’s fantastic. Fast too.
Best secret that isn’t a secret: you can buy an entire loaf of day-​old bread for 50 cents or a freshly baked one for $ 2.70. Go ham!

Bad experience. The people working seemed wholly uninterested in providing good service. Honestly, it doesn’t seem that hard to read what’s on a paper and then put that in a sandwich. 3 of the 4 subs we ordered came wrong, including one not having cheese that we paid extra for. I was trying to tell the person making the sub to include certain items that she was just ignoring, but she was not interested. They seem more concerned with getting things done fast (and wrong) than providing any kind of customer service. And on top of all that, the food is bland.

They are fast, I cannot take that away from them. With that said I’d rather they be good then fast. Blandness and turkey loaf are the orders of the day. I don’t care if i have my sandwich in 90 seconds, I’m willing to wait up to 100 (maybe more!) for even a modicum more in quality.

What Philly «hoagie» place charges you for cheese?
What Philly «hoagie» place has no small cups for side condiments?
What Philly «hoagie» insists that THEY must place all your condiments ON the sandwich – that they can’t even put them on the side in the wrapper – and the condiments must be put on the whole sandwich not on half.
Welcome to Jimmy John’s University City !!!
Glorified Subway – no better.
Music is blasting so loud the order-​taker couldn’t even hear what we wanted-didn’t matter anyway-​cause they were gonna do what they wanted to do on my hoagie!
ONLY thing keeping them in business is they have a captive audience from the hospitals.

Jimmy John’s is a chain hoagie shop. They have hoagies and club sandwiches, chips, cookies, and drinks. Unlike some of their competitors, they do NOT toast their sandwiches at all. Their menu is OK, and they have what you’d expect at a hoagie shop: ham, turkey, roast beef, tuna, veggie, etc. They use a french style roll, which I do enjoy since it’s somewhat soft with just a bit of firmness to the outside. They pride themselves on both rapid delivery and rapid sandwich creation when you order in the store. In most cases, from the time you place the order and pay until the time you get your sandwich, a scant 60 seconds or so have passed. It’s not as fast as Pat’s Steaks, but still very fast.
Overall, I like the place, and it’s one of those things you crave once in awhile, but not something that I’d go out of my way to get. I think they could put more meat in their sandwiches; I find it to be a bit on the light side, unless you get one of their specialty overstuffed options. They have fewer options than a chain like Subway, but I think a bit better product. Their offerings don’t have the depth that Potbelly does, nor options like milkshakes.
Overall, not a bad place if you’re looking for a reasonably priced no-​frills hoagie in a flash.

Jimmy John’s is so bad that if one of my friends mentioned to me that it was «pretty awesome», I’d assume they were being sarcastic. The sandwich bread is bad, and the cold cuts all taste the same. It does earn the honor of being «cheap» and «open late at night», but it’s confusing to me why people go here when decent restaurants are so close!
On the plus side, they are always very quick with sandwiches and the people behind the counter at this location are extremely nice.

Fantastic service
Hoagies are so-​so, but boy –
they sure bring ‘em quick!
I needed to order lunch for a dozen people on short notice — Jimmy Johns totally handled it, no problemo.

I do love this chain! Since I’m from the Midwest, I’ve been enjoying JJ’s subs for many years, but Philadelphia seems to have just recently warmed up to this crazy company.
The service is always speedy, the restaurant is clean enough, and the subs are delicious.
One tip: If you want a more filling sandwich, tell the sandwich pros that you want them to «Leave the bread in», otherwise they will rip out the insides so that you taste more of the fillings.
I’ve found that the prices vary, ie, the one here near campus is a little more expensive than the ones in Center City! Basically, the franchise is able to charge what they individually want.
I definitely eat here frequently and don’t intend to change.